Although it’s an old hotel, it’s clean and offers good service. Close to public transportation. Everyone from the hotel is helpful and can speak english except for the man from the reception I spoke with when leaving the hotel (his English is poorer than the rest). I trusted the hotel and asked him to call a taxi for airport. He told me it’s safe to use the taxi company that works with the hotel. Unfortunately, the taxi driver still took the longer route just to make more money from tourists. What a shame! The hotel should have taken better care of its guests.
The room was large but had a tiny little window facing out onto a courtyard filled with pipes and ac vents. Dim lighting coupled with muted brown wall colour made it feel like a coffin. Called customer experience number on phone and was hung up on .....most likely a language barrier. The water in the bathroom was lukewarm. Front desk service was very helpful especially when helping one of us who needed medication. It was difficult organizing food when we arrived late at night( phone in room was having issues dialing and electronic ordering system was unable to handle room numbers starting with an M) however when it arrived it was tasty.
Very old facility, smell is old, bathrooms are older, this place needs updates!!!
Staff were just doing their job, nothing over the top.
Very easy to get Taxis or walk to the Bay Area.
Food was average!
Updates updates !!