Find 4-Star Hotels in Bintan

Allow me to share my honest review; Hotel Management & HR Team: ”Excellent”, as per photo attached, they did put effort to my special request to fulfill. Thank you. Hotel Reception: ”Terrible”, we checked-in on 29 Mar'25, the female receptionists are too slow and showed attitude, something like very long face,they don't look happy to either serve customers or love what they're doing, they looked so stressful. The male receptionists are just okay, they still manage to communicate with smily face and tried their best to be fast. Hotel Cleanliness: ”Okay” ,no dusty Hotel Food: Breakfast menu have variety of choices and some are tasty. Late night room service foods are cold and hard. Hotel Location & shuttle bus: Just away 10-15min from ferry terminal. Be aware of shuttle bus arrangement, we placed our luggage inside the bus and waiting in the lobby bcox the bus scheduled to leave at 11:30am, suddenly the bus was leaving around 11:15am without us, the staff simply said the seat was full, that's why bus left. We followed with another bus and found our luggage put in the open corridor alone.

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

Just got back from a stay at the Holiday Inn Resort, and I had a great time! The service was awesome, and the staff were super friendly—really made me feel at home. The swimming pool and all the amenities were on point. I loved hanging out by the pool! And let me tell you, the Indonesian food was fantastic. I can't recommend it enough! I’m planning come back in future.

We booked the BRF ferry and arrive Bintan in an hour. When arrive, they have someone to to pick us from the ferry terminal by bus. It takes about 15 mins to arrive the resort. The room was ready to checked in when we arrived. We have 2 bedrooms and the rooms are clean. The food in the hotel is good but Singapore price. Anyway if want to relax and do nothing, this is the best place to go.

Overall a pretty decent stay. We super love the service and friendliness of the staff. Very accommodating to all of our requests and many last minute changes. The room is quite clean and the aircon is super strong. Very convenient to have the pool outside, good privacy while you take a dip/play in the water. They have Netflix, Disney+, etc but you need to sign in to your account. Downside is we are disconnected to the signal/no internet for the TV. Ended up using our phones to watch shows.

The resort located outside of Bintan Resort, and it takes 40 mins to get there by cab which needs to be booked at the ferry terminal. That aside, it was all worth it as the resort was really private and most importantly the service was top. specifically would like to highlight Fazli and Deden that were extremely helpful and cheerful. They never failed to attend to our queries promptly and went beyond what was expected. Thanks once again for the great experience!

Food Is Ok. No other activity to do. No bar. Limited items on store.

It was a great stay for us. Sea view chalet is nice and comfortable for me and my husband. Unobstructed view for the sea is my favourite. Room service was good and staffs were friendly and always greet us with smiling face. We stayed for 3 nights and we ate our meals at the resort’s restaurants. Breakfast was included in our booking and food served at the breakfast was good but nothing special to mention. We had our lunch and dinner at the Spice and the Kelong seafood restaurant. I will say the food varieties is limited and pricey. I will say it is more expensive than Singapore (one of the most expensive city in asia). For two person we spent about 70$-170$ per meal… appitizer, one main dish and one cheapest drink. When we had seafood dish, it cost more, of course, about $170. Overalls, it was a good experience. Nice stay except the pricey food. Taste of the food are just fine. We stayed 3 nights, so it made us more difficult to choose what to eat when you have not much to choose and it is not exciting and you are at the resort… so you can’t go out and buy more affordable food outside. If the resort can have more Chinese cuisine will be good. So, if you are staying for relaxation then it is good. If you are foodie,,, this place is not for you.

The hotel environment is very good, facing the sea, you can watch the sunrise, the white sand is very fine, the corridor goes deep into the sea, and the seafood restaurant at the end is also good. And the breakfast is also very rich.

Great place to relax, very clean. Very nice staff and food is very good. The beach is very nice also