Had a wonderful stay at this hotel! I was with my family with 2 young children and they were accommodating from the beginning. They found us a room that had extra space and gave us all that we needed to be comfortable. We stayed for about a week and felt very happy. The staff was extremely kind and professional, especially 小彭 who spoke English. She was our point of contact whenever we needed anything. They helped with our bags when we arrived and gave us various amenities. We had laundry service, room delivery, and they even helped us figure things out in Chinese.
Also, the breakfast is more than your average continental breakfast. It has a wide selection of hot foods and authentic Chinese dishes. We were very pleased. This will be our go-to hotel whenever we need a temporary place to stay. And we will be recommended E-Charm to all of our friends, too. Thank you E-Charm.
My sister & I chose to stay here for five nights because of its location (close to IKEA shopping mall & its close proximity to the metro) as well as its competitive pricing.
There are many pros about this hotel:
- superb service (very responsive, helpful & polite staff) - the room is quiet, clean & spacious
- there is also a laundry room with one washing machine & one dryer as well as an steam iron; washing detergent is provided as well, which is a bonus.
- although only two bottles of drinking water is provided FOC every day, we managed to get an extra four bottles when we made the request at the front desk
The cons, which I hope can be improved on are:
- the wifi: we weren’t able to use it the whole time we stayed here, which, I think is the biggest flaw of the hotel
- there’s only one washing machine & one dryer. For a hotel this size, it’s reasonable to provide at least two of each.
Will I consider staying here again and/or recommend it to my friends & relatives? The answer is a definite YES but I hope that management will address the above issues mentioned above as soon as possible.
Thank you
Excellent hotel. Very modern and clean. Noise insulation was great. Our rooms were near the lift lobby. No noise issues. The bed was the most comfortable one amongst the five hotels we stayed at during our visit in Guangxi. Laundry room available. Free of charge. The basin, shower room and toilet were very clean. Housekeeping did a good job. All the white towels were comfortable and clean. I enjoyed the buffet breakfast. I liked steamed sweet potato, corn and yam. Lots of healthy options. The food presentation was great. Quality coffee was provided. It would be great if the hard boiled eggs were not overcooked. The hotel is located two stations away from Qingxiu park station. The Metro is right outside the hotel. Only 2 - 3 yuan away from Chaoyang and MixC mall. Ample choice of eateries surrounding the hotel. However, mostly Chinese cuisine. The morning market and fruit market are within the proximity. The receptionists were very professional. One of them helped us (5 pax) to book taxis to the airport. It cost CNY124 to the airport. Meter taxi. Overall, we had a pleasant 3 night stay. Highly recommended.