Hotel Spa di Hoi An

advantage: Environment: The internal environment of the hotel is very good. Although it is not big, it has a unique small garden and swimming pool, which makes it feel more peaceful. Service: The service is really good and couldn't be better. The manager and waiters are great. The room I was given at the beginning had a musty smell due to the orientation. After communicating with me, I was immediately changed. I was shown several rooms to choose from until I was finally satisfied. Then I gave them fruits to express my apology, and finally we all saw them off when they left the store, which was very warm. I can also help you ask this or order that. Really good. 👍 shortcoming: Location: Because I was not familiar with it, I thought it was very close to the old town, but it is actually only 2km away. Taking a taxi is a bit difficult during peak hours, and there is not much to visit around. If you can’t take a taxi when you come back from the ancient city, it will be very tiring to walk for half an hour. Musty smell in the room: The side facing the small garden is probably the north side. Regardless of the floor, there is a strong musty smell. I am personally more sensitive and can't stand it. The other side is fine, but there is a family outside that raises a lot of chickens. Ducks and dogs are very noisy. . . Cannot choose if you are a light sleeper Hot water for bathing: It may seem to be powered by electricity. After one person finishes washing and the other washes immediately, the hot water is gone. But maybe many hotels in Vietnam still have electric water heaters, so you should pay attention to this.

Walking distance to Hoi An Old Town and nearby street foods. ATMs are also accessible. And when you walk, along the way you will already enjoy the view of the colorful streets of Hoi An. My bathroom on the first night was smelly might be due to drainage since it was raining. But they took actions quickly and settled the issues. they even follow up the next day if everything is okay. Staff are welcoming and very polite. Always ready to assist. Excellent service! Ambiance is good and relaxing. Room is spacious. Only there are areas in the room that were dusty. Food is tasty. Love it! They also offer complimentary bicycle rentals and you can also book for Ba Na Hills tour at the front desk. Highly recommended :)

Really nice hotel and the service is top notch. We got a free upgrade to a premium room as I requested for 2 family rooms to be side by side. Highly recommend.

Amazing gem of a place , the staff are all so amazing , the food is fabulous , beautiful swim up bar with the most warm and welcoming staff there as well , we thoroughly enjoyed our stay with a large group , the hotel was always accommodating, this is our second stay and won't be our last

Very great hotel. The location is perfect, about 3 minutes from the beach. Ideal to relax and for family. Party area is 5 minutes with the roller.

The hotel is in a good location, close to the ancient city but not noisy. The hotel layout is also very local, clean, elegant and fresh. The front desk service of the hotel is very enthusiastic. They helped us arrange tours, book tickets to the next stop, pick us up and drop us off. As long as we have any needs, they will try their best to help us solve them. We don't have to worry about it at all. It's interesting that they all try to interact and communicate with us in simple Chinese. It was a pleasant trip in Hoi An.

Really nice, clean and comfortable hotel. The staff are brilliant and will go out of their way to help you. Tracy, the front house manager, was so helpful with information and advice. Good, varied breakfast buffet. It's about 2km from the old town but they have free bicycles available, or they'll help you rent a motorbike for a reasonable price. All in all a super comfortable stay.

Great location. Breakfast was diverse choices. Love the fresh seasonal fruits and sweet corners, and organic nut milk. Latte and Vietnamese coffee were delicious also. All staff were friendly, attentive and polite. The best part is noise cancellation, hardly hear anything from corridor and nearby street. Pool was clean with great tropical setting. Definitely come back.

The location is good, just 15 mins from ancient town by walk. The room is clean. The breakfast has lots of choice and the food is nice. I had left my wallet in the hotel but the staff helped me to safe keep it and return to me with verification.

Garden-style hotel. The environment is good. The price is very good. But we went there in early February. It was cold and could not swim. Hoi An Ancient Town was not very interested. After all, there are countless ancient towns in Jiangsu, Zhejiang and Shanghai.