Hotel Spa di Cam Lam

Vila tebing dengan pemandangan laut yang tak tertandingi, sarapan lezat, dan kopi nikmat di hotel! Staf pelayanannya sangat antusias! Satu-satunya kekurangannya adalah letaknya terlalu jauh dari kota, dan perjalanan pulang pergi dengan taksi biayanya sekitar RMB 150! Hotel ini memiliki bus khusus ke kota pada pukul 10:00 pagi, 3:00 sore, dan 8:00 malam, yang cukup nyaman.

✨Hotel Highlights This hotel truly redefines luxury with its private pool, delightful breakfast offerings, and world-class facilities. Every detail has been thoughtfully curated to ensure an exceptional stay, leaving guests with a lasting impression. ♨️Amenities From the moment you step into the property, the array of top-tier amenities is evident. Whether it’s the pristine private pool, state-of-the-art fitness center, or the indulgent spa, the hotel offers everything you could ask for in a luxury getaway. 🛁Room Environment The rooms are a perfect blend of elegance and comfort. Every corner exudes sophistication, from plush bedding to the well-equipped bathroom with premium toiletries. The ambiance is tranquil, providing a serene escape from the bustling world outside. 🍽️Breakfast The breakfast experience is nothing short of spectacular. With a variety of international and local dishes, fresh ingredients, and impeccable presentation, it’s a feast for the senses. The attentive staff ensures your day starts on a delicious note. 🛎️Hotel Service The service is simply unmatched. The staff goes above and beyond to cater to your needs, ensuring every moment of your stay is flawless. Their warm hospitality and attention to detail make you feel truly valued as a guest. 💗Guest Experience Every aspect of this hotel is designed to make your stay unforgettable. From the luxurious facilities to the heartfelt service, it’s an experience that leaves you feeling pampered and refreshed. Perfect for both relaxation and indulgence. Highly recommended for those seeking a luxurious escape with a personal touch. I can’t wait to return!

This is a huge resort, so it has pros and cons. The service was very good considering the size, check in was fast, room service was not longer than usual. The food options are limited per time, so lunch at the beach has a small menu and near the buildings there is a food court with some of options. The other restaurants are not open for lunch. For dinner you need to book the restaurants in advance, otherwise it might not be available. The Atlantis food was very good, Asiana was ok and the Italian buffet was not worth it, we didn't try the Italian A La Carte. Breakfast buffet was chaotic!!!! Just too many people and the room was completely closed I felt claustrophobic. The next day we tried the A La carte breakfast in the other restaurant and it was the BEST hotel breakfast I have ever had! I would go back just for that! I guess All inclusive guests can only go to the buffet, so I wouldn't recommend All inclusive food. There are many swimming pools which was nice, but the service was a bit limited. The bar at the beach pool only opened at 10:30am and the other bar at 11am. We couldn't order anything before that. Lots of things are extra charge, activities, pool toys.....the farm visit was worth it. That are some free alternatives as well, such as the water park and the kids play. The room was big and clean The hotel is big so you need to walk a lot to arrive at the beach or get a buggy.

We got a very relaxing holidays at this hotel. Room’s settings made you feel like at home, cozy and spacious with a pool. If you are looking for a quiet holiday retreat, it’s the perfect spot for you. Far away from the busy city. Location is perfect less than 10 minutes from airport without any noise as it’s a small airport. Check in is smooth and fast, within no time after you landed, you are already in your room or swimming at your pool. Daily Spa massage is professional, therapists are efficients and the whole area is well managed. You just need to contact them to book in advance your schedule during your stays as soon as you booked your room. Yoga’s place is in an amazing setting, yoga’s teachers need to improve their English skills. Gym place is ok. Can improve a bit more the setting. Breakfast a la carte at Breeze restaurant is nice and professional. But the breakfast at other restaurant call Fresh restaurant needs to be improved in terms of locals foods variety( very few local dishes to discover…) and services, sometimes can be hard to find a table or waiter to attend you, due to lacks of management. As the hotel is far away from city, no other options for dining around, we decided to stay and used all our meals at the hotel, which is fine for us as we don’t want to wandering around neither. But sometimes we feel it’s a bit limited, as there is only one restaurant is open most of the time and the Breeze restaurant is open only on weekends… and on Wednesday we have to opt for bbq dinner buffet and nothing else as the only restaurant is open for that bbq day, if you’re not keen on bbq, then you are free to go somewhere else to eat out of the hotel or stay in your room to order a la carte, which give us a feeling of being trapped. Kid’s club and activities have to improve, especially for kids above 6 years old. There is a farm but it’s about 20 minutes wandering and discovering are enough to spend there. Especially when it’s hot. Not much more to do. Same as spa, we can’t order a foot massage or anything for children below 16 years old. Even if it’s private order. Kind of limited for family with children, as this hotel is a resort. The Staff in general are courteous, friendly, smiling and have very good attitude. The surrounding areas and equipment are well maintained and clean. Buggies are available all the time to drive you from your room to others spots within the resort, they are friendly and thoughtful with guests. All in all, we do remember about the friendly hospitality of the staff at the hotel whom made our stay comfortable and enjoyable. We will be back again soon. Hope those small details will be implemented and improved by then. Cheers

I slipped and fell in the shower room, and the hotel team did not know how to deal with it properly, and some of them were having not acceptable attitude. The bathroom had no anti-slippery met and I was wearing my own anti-slippery slippers. But still the shower room floor was way too slippery and I fell on my right hand. I immediately felt the pain and could not move my hand. After I got out of the shower, I called one touch service. The lady who picked up initially wanted to send someone to clean my bathroom. I told her that I did not need it to be cleaned since I was done with it, but my hand was hurting. She probably did not understand what I was saying and kept saying she would send someone to clean. then I told her I would like to talk to the duty manager. It was not even 10 PM but she told me it was too late. I insisted to talk to the duty manager because I did not care how late it was. It was my hand that was hurting. Eventually, a male manager came to the phone and asked me again what happened, sounding impatient. After I had to repeat the situation again, he promised to send a nurse to check me out. However, when the nurse came, I figured that he did not say a word of English, and it was very hard for me to communicate with him. And duty manager did not even show up. I called one touch service again a male picked up. He said he was not the manager who talked to me and said that I can use Google translate to talk to the nurse. I mean if a guest was hurt in your room at least you need to have the courtesy to visit apologize and check out what happened. But no, they sent me a nurse that could not even communicate with me. After I insisted to have the manager to come to my room because I know such a huge resort would definitely have a night manager on duty. At this point, it was not about me falling in the shower room, but the irresponsibility the team showed dealing with the situation. Eventually, Viktor the night duty manager came when the nurse finished examining and treating me. He said that it was the afternoon shift manager who picked up my phone. I stated the situation again to him and I did not need any compensation. I wasn’t complaining about him but the afternoon shift manager who did not show responsibility. It seems to me, he was about to get off duty and did not want to take care of anything. This was a safety concern and I’m surprised about the negligence the team displayed.