Hotel Spa di Gurgaon

the furnishings is showing their age... though the service is very good... bottle water seems to be of questionable quality... not befitting Westin brand

Hotel is lovely and the bed very comfortable. Although fairly close to the airport there are no walkways if you wanted to go out for a stroll. Excellent function facilities. The pool was a bit disappointing. Lots of pigeons around it with pigeon poop so didn’t attempt a swim so if you’re looking for a hotel with a pool this is not for you. Staff were very attentive and always on hand so can’t fault the reception, restaurant and housekeeping. Lots of variety in restaurant. Lovely gesture to get a plate of cookies and chocolates delivered to your room mid afternoon. Nice bar with happy hour.

We were 2 couples travelling together and we had an excellent stay at this hotel. We were pleasantly greeted by Sanjeev Suri (Airport Supervisor) in the airport itself, while waiting for our luggage! Our welcome and transfer to the hotel was super comfortable in spite of having to walk a long way to get to the transfer vehicles. This was due to the airport having to handle G20 meeting participants. Excellent service was provided to us always at the club lounge by Rohit Singh Bisht (Butler) and your other staff. At breakfast, your Sous Chef Regan Barua Chowdhury went the extra mile to prepare vegan pastries and other delicacies for our vegan sister. Server Dhaiaya was at her best in looking after our every need.

The room was a decent one and clean, however, there were multiple power cuts and the lights started to flicker at night that too with a loud noise.

Had an amazing experience at Crowne Plaza Gurgaon! The rooms were spacious, well-maintained, and extremely comfortable. We were pleasantly surprised with an upgrade, which added to the overall experience. The food was absolutely delicious with a great variety, and the service was truly beyond exceptional — the staff went above and beyond to make our stay memorable. Highly recommended for anyone looking for a luxurious and seamless stay in Gurgaon!

Beautiful property. Really well built and laid out. We stayed at the one bedroom Premier Villa. It was spacious, very well lit up and the interiors were very nice. Bathroom was amazing with a skylight above the bathtub. His and Her sink + separated shower and toilet areas were a great add on. The property is very green and one would hear birds chirping, peacocks calling, hens, turkeys, white pekins around the property with some rabbits, guinea pigs, emus and even a horse in the pack . Pool area is ideal for the kids and even adults. There is cart service that one can avail to go around the property or even get a bicycle. But the property is perfect if you want to go for a stroll and check out all the amenities. Food quality is good. Buffet has a decent variety. Staff is well trained and looks after you well. All in all a great experience. Definitely recommended

Images of the hotel are slightly misleading. The building and the interior is old. The staff was very helpful in taking care of all our requests however it felt a bit too expensive for the value it provides.

Beautiful property like an oasis. It is close to shopping areas too, so good location. The rooms are neat, clean and well maintained. They are neither too small nor too big, specially for a single or a couple. The swimming pool is also of good size. The Gym is well equipped. The food in all restaurants is of wide variety and tasty. Service is good.