Ulasan Ramada Limited and Suites San Francisco Airport
Ramada Limited and Suites San Francisco Airport
Grand Avenue and, 721 Airport Blvd, South San Francisco, California, 94080Lihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
3.7/5
37 ulasan
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Ulasan terverifikasi
Lokasi3.8
Fasilitas3.7
Layanan3.7
Kebersihan3.7
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Semua ulasan(37)
Ulasan positif(28)
Ulasan dengan foto/video(1)
Buruk(9)
anto
Kamar Business King - Bebas-Rokok
Menginap di Jul 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 2 Agt 2024
The hotel was good. It's your typical hotel with decent amenities. The thing that sets this hotel apart from others is Victor! His hospitality and customer service was outstanding!! We are currently in the middle of our road trip from Toronto. We drove across Canada to Vancouver and are making our way down the west coast before heading back to Toronto. So far the customer service has been average to very poor depending on location. Victor on the other hand was amazing! As someone in the hospitality and tourism industry, Victor is the definition of customer service.
Terjemahkan
JohnsonHarold
Kamar Business King - Bebas-Rokok
Menginap di Jun 2022
Bisnis
12 ulasan
5.0/5
Fantastis
Diposting pada 1 Jul 2022
Great place to stay very comfortable. The location is close to the air port and they give you a ride there and back for free.
Terjemahkan
Yu
Kamar Business King - Bebas-Rokok
Menginap di Mei 2024
Bisnis
1 ulasan
3.2/5
Diposting pada 3 Jun 2024
部屋は広いけど古い。空港へのシャトルバスが分からなかったので結局、Uberにした。
Terjemahkan
Tamu
Kamar Business King - Bebas-Rokok
Menginap di Jun 2024
Bisnis
4 ulasan
5.0/5
Fantastis
Diposting pada 3 Jul 2024
住的非常好
Terjemahkan
Tamu
Queen Room dengan Two Queen Bed - Bebas Rokok
Menginap di Okt 2022
1 ulasan
5.0/5
Fantastis
Diposting pada 26 Okt 2022
#positif #Saya senang dengan Kekedapan Suara Koridor,Lokasi,Aktivitas di Sekitar,Tingkat Kenyamanan Ranjang,Ukuran Kamar,Kekedapan Suara
Luz C
Menginap di Okt 2024
Keluarga
5.0/5
Fantastis
Diposting pada 4 Okt 2024
I been here a couple of times, and I will come back again. But sadly, (Victor) manager said that this hotels will be closed 10/15/24. Sad to know because staffs are friendly and rooms are clean and very spacious. Hoping will be seeing Victor who is very professional and very friendly again at Days Inn.
Terjemahkan
Tanggapan dari Properti: Dear Luz C, thank you for your loyal support and for sharing your positive experiences with us! We're thrilled to hear that you've enjoyed your stays and found our staff friendly and rooms clean and spacious. However, we're sorry to inform you about the upcoming closure, but we appreciate your understanding and hope to see you at another location in the future. We’ll be sure to pass along your kind words to Victor, and we hope to welcome you back for more memorable stays! Kind regards, Ramada SFO Customer Care Team
mccm20242024
Menginap di Sep 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 2 Sep 2024
Sadly we discovered this hotel a bit late. It has been sold and will no longer be operating as a Wyndham hotel in October. The owner was very nice and helpful! Breakfast could be better. This location is quite windy. So beware of allergies
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for your feedback. We're glad to hear that you had a positive experience with the owner, and we appreciate your comments about the breakfast and the windy location. We’ll make sure to pass on your suggestions. If you have any other concerns or need assistance, please let us know. Kind regards, Ramada SFO Customer Care Team
Vacation34753996417
Menginap di Jul 2024
Keluarga
5.0/5
Fantastis
Diposting pada 9 Jul 2024
We had the pleasure of staying at Ramada Limited San Francisco Airport North. It was an exceptional experience from start to finish. The rooms were immaculate and clean and very spacious. The staff went above and beyond to make our stay memorable. We received a warm welcome at the check in and every interaction was marked by genuine hospitality. We would definitely stay here agin should we be afforded the opportunity. Thank you staff at Ramada Limited San Francisco Airport North.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for your wonderful review of your stay at Ramada Limited San Francisco Airport North. We are delighted to hear that you had an exceptional experience from start to finish and found our rooms immaculate, clean, and spacious. Our team takes great pride in providing genuine hospitality, and it is heartening to know that their efforts made your stay memorable. We appreciate your kind words and look forward to welcoming you back whenever you have the opportunity to stay with us again. Kind regards, Ramada SFO Customer Care Team
Elisa R
Menginap di Jun 2024
Sendiri
5.0/5
Fantastis
Diposting pada 26 Jun 2024
This place is a convenient place to stop if you just want to sleep and keep going. The room is clean and the employees are very friendly. They offered coffee. It was okay. Also, the parking is only $10.00 when in San Francisco downtown the parking is about $40.
Terjemahkan
Tanggapan dari Properti: Dear Elisa, thank you for your review! We're glad to hear you found our hotel a convenient stop, with clean rooms and friendly employees. We’re pleased you appreciated the complimentary coffee and found our parking rates reasonable compared to downtown San Francisco. We hope to welcome you back on your next visit! Kind regards, Ramada SFO Customer Care Team
CPR B
Menginap di Jun 2024
Bisnis
5.0/5
Fantastis
Diposting pada 4 Jun 2024
The host was warm and welcoming, the rooms were clean, and the location is near many food options, including SFO, but away from downtown SF. This is the Hotel you're searching for! My laptop was left behind, but I was able to get it back after checkout. Honest, Clean, Friendly
Terjemahkan
Tanggapan dari Properti: Dear guest, we're delighted to hear that you had a positive experience during your stay with us! Providing warm hospitality, clean rooms, and a convenient location is what we strive for, and we're thrilled that we could meet your expectations in these areas. Your satisfaction is our priority, and we're glad we could assist in retrieving your laptop after checkout. We truly appreciate your kind words and recommendation. If there's anything else we can do to make your next visit even more enjoyable, please feel free to let us know. We look forward to welcoming you back for another honest, clean, and friendly stay. Kind regards, Ramada SFO Customer Care Team
Diane D
Menginap di Mei 2024
Pasangan
1.0/5
Diposting pada 3 Mei 2024
As soon as my husband and I closed the car door, the Lyft driver pulled out immediately. The “lobby” was dingy and also served as the “breakfast” area. There were snacks for sell (small bags of chips, beef jerky…) at $3.00 each. I guess it’s better than the chance of losing money on a broken vending machine. There was a sign for breakfast served from 6:30 - 9:30, but the reservation attendant said the place closed at 9am. The whole place smelled like cigarettes. The elevator wasn’t any better. The furniture in our room was old, cracked, chipped. The credenza that had a refrigerator was warped. The bathroom caulking was either peeling, gone or moldy. The shower head and wand had mold. Water came out in a “spray/mist” and took forever to get clean. No fan; had to keep the door open to get rid of the moisture. Luckily, there were no pest (bed bugs, cockroaches…). The remote was filthy. Breakfast consisted of raisin bread, wrapped pastries, cereal bars, dry cereal, oatmeal packets, juice, milk, coffee, and hot water for tea or oatmeal. The juice and milk were in the sun shining through the window. The pastries had a “best by date 4/24/24”. The morning was 4/28. Next time, I would most likely stay somewhere else.
Terjemahkan
Tanggapan dari Properti: Dear Diane, we're deeply sorry to hear about your disappointing experience during your stay with us. Providing a clean and comfortable environment for our guests is our top priority, and it's clear that we fell short of meeting your expectations in several areas. Your feedback regarding the condition of the lobby, breakfast offerings, room amenities, and cleanliness is concerning, and we will share these issues with our team immediately to ensure improvements are made. We appreciate you bringing these matters to our attention and apologize for any inconvenience they may have caused. If you would like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to regain your trust in the future. Kind regards, Ramada SFO Customer Care Team
sheryl66
Menginap di Feb 2024
Keluarga
2.0/5
Diposting pada 26 Feb 2024
This hotel is in need of a complete redo!!! It is old and dingy and smelled like smoke not a bad price so I guess I get what you pay for but stay somewhere else!!!! The staff however was very nice my only issue there was even tho I was promised a ride to the airport when we went down the desk was unmanned and I had to arrange my own ride to the airport costing me money it shouldn’t have
Terjemahkan
Tanggapan dari Properti: Dear guest, we appreciate you taking the time to share your feedback with us. We are sorry to learn that your experience did not meet your expectations. Your comments about the condition of the hotel are duly noted, and we apologize for any inconvenience you encountered. Our commitment is to provide a comfortable and pleasant stay for our guests, and we regret falling short of this during your visit. Regarding the issue with the promised ride to the airport, we sincerely apologize for the inconvenience and will investigate to ensure such situations are avoided in the future. If there's anything specific you'd like us to handle or if you have additional suggestions, please feel free to share. We value your input and hope to have the opportunity to improve on your concerns in the future. Kind regards, Ramada SFO Customer Care Team
Tamu
Menginap di Jul 2023
Lainnya
5.0/5
Fantastis
Diposting pada 13 Jul 2023
When United told passengers at 5am they were not sourcing accomm after a flight cancelled hours before it was a scramble. This team were awesome - the only hotel to accept me at short notice for a 6am check in and late check out. Staff were friendly and the general manager Victor Parbhoo was awesome with assistance and meals suggestions, as well as a last minute shuttle. Breakfast was a mix of sweet cereal, pre-packed pastries and porridge, toast and pancakes, with juice and tea/coffee. Snacks were available to buy, with shops and restaurants nearby, and a safe neighbourhood to walk in. Room was clean, bed comfortable, and a range of pillows. There was a fridge, microwave and disposable cups, but no tea/coffee or utensils. Although on a busy road it was quiet. The only noise I heard when I opened the window was some basketballers. Photos are view from my window.
Terjemahkan
Tanggapan dari Properti: Dear Marisa, thank you for sharing your experience! We're glad to hear that our team was able to accommodate you with a last-minute check-in and late check-out, providing you with a comfortable stay. It's great to know that our staff, including our general manager Victor Parbhoo, were friendly and helpful, offering assistance and suggestions for meals and transportation. We appreciate your feedback about the breakfast options and availability of snacks, as well as the convenience of nearby shops and restaurants. We're also pleased to hear that your room was clean, the bed was comfortable, and you enjoyed the view from your window. Thank you for choosing our hotel, and we hope to welcome you back again in the future! Kind regards, Ramada SFO Customer Care Team
MichelB912
Menginap di Jan 2024
Keluarga
1.0/5
Diposting pada 1 Jan 2024
Horrible Hotel. Cockroaches in the rooms!!! We checked out in such a hurry that we left a pair of boots behind. We went back a few hours later but were told no boots found or turned in. Really? When cleaning the room for turnover no boots found?!! Avoid at all costs.
Terjemahkan
Tanggapan dari Properti: Dear Michel, we're deeply sorry to hear about the issues you encountered during your stay, particularly regarding the cleanliness of the room and the lost items. This is certainly not the experience we want for our guests, and we understand your frustration. Please know that we take these matters very seriously, and we will share them with our team to ensure that necessary improvements are made. We regret any inconvenience you experienced and appreciate your feedback as it helps us to enhance our services. Kind regards, Ramada SFO Customer Care Team
Jesse A
Menginap di Sep 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 28 Sep 2023
The Ramada is a nice place to stay but the maintenance has been deferred because it will be closing in 2024. I am sure if this was not the case, it would be first rate. But it is still a nice place to stay in the mean time.
Terjemahkan
Tanggapan dari Properti: Dear Jesse, thank you for your feedback. We appreciate your understanding of the situation. While we are undergoing changes due to the upcoming closure in 2024, we're pleased to hear that you still found your stay at the Ramada to be nice. We strive to provide a comfortable experience for our guests during this transitional period. If you have any suggestions or specific feedback on how we can further improve your stay, please feel free to share. We hope to make the most of the time we have left to serve you. Kind regards, Ramada SFO Customer Care Team