Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.6
Layanan4.6
Kebersihan4.7
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(270)
Ulasan positif(259)
Ulasan dengan foto/video(53)
Fasilitas sangat baik(38)
Sarapan lezat(32)
Cocok untuk perjalanan bisnis(10)
Kamar luas(10)
Penataan ruangan sangat baik(9)
Resepsionis sangat ramah(9)
Parkir mudah(8)
Akan menginap lagi(6)
Buruk(11)
ᜁᜎ᜔ Elle wenailin
Deluxe Double
Menginap di Mar 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 13 Apr 2024
Exceptional service made my birthday vacation with my family. The Goji restaurant buffet was nice and have alot of choices to choose. The room is devine. We will come again!
Terjemahkan
Tanggapan dari Properti: Dear Elle,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Goji Kitchen + Bar made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Tamu
Deluxe Double
Menginap di Jul 2024
Bisnis
4 ulasan
3.2/5
Diposting pada 29 Agt 2024
Brand new facility, Employees not quite professional, NO place to go out & Hang in
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Thank you for taking the time to let us know about your experience while staying with us. Your experience of this stay is below your expectation. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the all department leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
Tanggapan dari Properti: 尊敬的賓客,您好,非常感謝您選擇常州金壇萬豪酒店。非常抱歉此次入住未能達到您的期望,感謝您分享的寶貴意見,您的分享對我們非常重要,您在評論中提及的問題我們將會跟進並告知相關部門進行改善,並持續加強員工服務培訓,保證賓客體驗,希望我們的改進能迎來您的再次光臨,期盼與您的下次相見!祝您生活愉快,工作順利!
Tanggapan dari Properti: 尊敬的賓客,您好,非常感謝您選擇常州金壇萬豪酒店。非常抱歉此次入住未能達到您的期望,關於您提及的問題,我們會了解更多細節,以便做出相應的完善。並且我們會更加關注員工服務培訓,提高服務質量,為賓客帶來更好的體驗。希望我們的改進能迎來您的再次光臨!祝您生活愉快。
Tanggapan dari Properti: 尊敬的賓客,您好,非常感謝您選擇常州金壇萬豪酒店。非常抱歉此次入住未能達到您的期望,在此向您致以誠摯的歉意。由於受平台訊息保護的限制,我們無法查詢到您的相關訂單訊息,煩請您致電酒店聯繫電話與我們直接聯繫,我們一定會竭誠為您服務。關於您提及的問題,我們已經與相關部門進行了溝通,瞭解更多細節,以便做出相應的完善;我們會更加關注員工服務培訓,提高服務質量,加強客房檢查,為賓客帶來更好的體驗,希望我們的改進能迎來您的再次光臨!祝您生活愉快。
Tanggapan dari Properti: 尊敬的賓客,您好,非常感謝您選擇常州金壇萬豪酒店。很感謝您對我們服務的認可,您的認可是我們前行的動力,也非常抱歉房間的細節未能達到您的期待,關於您提及的問題,我們會加強客房檢查以及員工培訓,為賓客帶來更好的體驗。希望我們的改進能迎來您的再次光臨!祝您生活愉快。