Ulasan Lake Toya Tsuruga Resort Hikarinouta

I reckon that service quality is average with Japan standards. Most of staff do not speak English, but there is no issue to communicate with translator. Room amenities are average too, actually much lower than my expectation. I stayed in a good Onsen hotel in Hakone many years ago with my last visit in Japan, food and room are much much better. The skin product in this place I really doubt that it is only Muji stuff. Maybe the price was not that good when I booked in. I have to say it is overpriced for me.Dinner and brekkie are okay, location is fine cuz I drove myself.

We had the open air bath room. Fantastic experience! Staff were amazing! Dinner was French cuisine and was delicious. Breakfast was given a choice of Japanese or western style.

Beautiful boutique hotel, staff were friendly and service was excellent. Very cosy and facilities were top notch. Onsen was nice and food was good. Would come again 👍🏻

Everything is nicely prepared. View from the room is breathtaking. The private open bath in the room is awesome. Public onset is good but not fancy. Every meal is fantastic. The French dinner was delicious. The firework shows can be seen from the west-wing room, but very far away.

Not too close vs the Main Street n the lake view is a bit small. Bkfast n dinner all good, very friendly staff n facilities nice, artistic and clean. It’s ok if you drive or take their shuttle. Overall worthy but no need to pay for a very high holiday premium if the cheap rooms are full

Wonderful stay and amazing resort, everything is perfect and I definitely love this resort and the brand 👍🏻 highly recommended 🥰

We came for skiing in Hokkaido. It’s better hire a car. A bit far away from skii resorts. The hotel service is the best we had so far. Love the Kaiseki cuisine.

Best hotel in Lake Toya

Food fantastic , staff very helpful , enjoyable stay .

Wonderful services, fine interior decoration and brilliant experience!

酒店外觀跟內部都很漂亮，環境乾淨舒適。 員工態度很好，非常友善及有禮貌。 Lobby旁進去有lounge，有小食及飲品免費提供，坐在梳化位置看著火爐聊天，感覺很relax。 西式晚餐及日式早餐賣相及味道都不錯👍🏽 房間可以看著洞爺湖浸溫泉，非常讚！ 下次絕對會再來。

這次旅程最滿意的酒店，風景美如畫，走出房門就是美麗的雪景，邊賞雪邊泡湯，人生體驗拉滿。房間很大～設施物品都非常齊全，服務態度很好，每個工作人員永遠都保持着笑臉盈盈，非常熱情地給予幫助，離洞爺湖畔打車五分鐘的路程。晚餐懷石料理非常精緻，還有單獨包間滿足了私密性，每天送的布丁非常好吃！這次能訂到光之歌 北海道之旅不虛此行了，真的沒住夠，下次還會再來！

酒店位置雖然有些偏，但是無論到有珠山還是温泉街都在三公里左右，可以讓酒店幫忙打出租車。酒店的晚間餐食建議選和式的，比較好吃。酒店總體服務還是很不錯的，酒店從上到下都很乾凈，大堂bar還有免費的酒水小食，到點還會有豎琴演奏表演，和朋友坐着聊天很愜意。

很不錯的酒店，入住前會通過攜程海外客服溝通入住時間，是否需要接送，食物餐食方面有沒有忌口的，過敏的，不喜的，都會提前安排；入住辦理很流暢，英語交流沒有障礙；酒店佈置氛圍感十足，房內私湯很方便好，也可以去公共浴場，自由選擇