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Ulasan terverifikasi
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(45)
Positive reviews(14)
Reviews with photos/video(7)
Negative reviews(4)
Guest User
Standard King Room
Menginap di Sep 2024
Couples
1 ulasan
4.7/5
Amazing
Diposting pada 12 Jan 2025
Would use again
John
Standard King Room
Menginap di Feb 2023
Couples
9 ulasan
3.0/5
Diposting pada 17 Apr 2023
This hotel listed as 4 stars is far from that, therefore the price does not match with what it has to offer.
The breakfast is average. The parking is on the street and goes by luck if you can find an unoccupied slot from the ones reserved for the hotel.
In the room there is nothing you would expect from a four star hotel - no toiletries, the hair drier runs for maximum 1 minute then shuts off, no coffee available and the tea kettle was not clean.
We would not recommend.
Ouzhousheyingtuanyixiansheng
Standard Queen Room
Menginap di Mei 2024
Travel with friends
162 ulasan
5.0/5
Outstanding
Diposting pada 4 Jul 2024
This hotel is very good, with an elevator, good breakfast, clean and tidy rooms. There is a parking space, and it is free. It is 1200 meters walk to the old city center. The hotel service is also very good.
Teks AsliTerjemahkan dengan Google
Guest User
Standard King Room
Menginap di Jul 2023
Travel with friends
13 ulasan
5.0/5
Outstanding
Diposting pada 31 Agt 2023
The hotel is in a good location, close to the ancient city, with rich breakfast varieties. It is an old hotel with a bit old facilities, but the service is good, it is clean and sanitary, and the price is reasonable.
Teks AsliTerjemahkan dengan Google
Ars1300
Menginap di Jul 2024
Family
4.0/5
Very Good
Diposting pada 12 Agt 2024
Our room was quiet on 6th floor and have very nice views. Very nice breakfast selection and top floor dining with more views. Walkable to the city center. We had a large group staying here and the staff was very organized and prepared for us. They were friendly helpful and accommodating.
Tanggapan dari Properti: Dear guest, Thank you for your positive review regarding your recent stay. Your feedback is very valuable to us and I have shared your comments with the rest of the team. We always try to maintain the highest standards and services and to rise the expectations of our customers. Thank you once again for your very valued feedback, as it is in this way that we can monitor and assess the service we provide our guests and I do hope that we can welcome you back to Golden Tulip Ana Tower Sibiu hotel in the future. Kind regards! Andrei R. - Sales&Mk Manager
EZPutt
Menginap di Okt 2024
Solo travelers
4.0/5
Very Good
Diposting pada 15 Nov 2024
Clean, well appointed rooms with a staff focused on customer care. Pleasant dining room that offers breakfast and lunch menus of well prepared meals. At the time of my visit the a/c was not operating at the time of my stay and the 77 degree Fahrenheit room temperature was very uncomfortable.
Tanggapan dari Properti: Dear Guest , Thank you for taking the time to post a review regarding your stay with us at the Golden Tulip Ana Tower Sibiu Hotel. I sincerely appreciate your kind and positive comments regarding the service provided by our team members .We take pride in engaging our guests and making their stay memorable and problem free. I do hope that we will have the opportunity of welcoming you back to the Golden Tulip Ana Tower Sibiu again in the future. Kind regards! Teodora M-Front Office Manager
Coastal60331141998
Menginap di Okt 2024
Solo travelers
1.0/5
Diposting pada 2 Nov 2024
Terrible, terrible customer service. Yells at customers when requesting coffee. This is the worst hotel I have ever stayed at. There are several nice hotels in this city…you should pick one of those. I am a pleasant person but I don’t take being yelled at by the staff as being okay. Stay away from this one.
Tanggapan dari Properti: Dear guest, Thank you for your review . Sorry your experience at Golden Tulip was not very pleasant. We are also sorry if the services of our team did not meet your expectations There can be no excuse for any unprofessional behaviour by any member of our team. I do hope that we can welcome you back to Golden Tulip Ana Tower Sibiu hotel. Kind regards, Teodora M-Front Office Manager
Guest User
Menginap di Feb 2024
Other
1.0/5
Diposting pada 9 Mar 2024
I had an unpleasant experience in this hotel. unfortunately, in both evenings of accommodation, we could not rest because of some private parties in the hotel restaurant. The noise was very loud, and the hotel staff treated this problem with total indifference. all other pluses are canceled by the noise.
Guest User
Menginap di Sep 2023
Other
4.0/5
Very Good
Diposting pada 15 Okt 2023
Overall excellent experience ruined by contracted horrible laundry service! Clothing was not ready when promised, poorly washed -- light clothes darkened from mixed wash, clothes were returned folded/damp & the reception staff supporting the contractor's stories -- my clothes were promised the evening before, when they were not returned the next morning, reception staff said the contractor was on the way -- 20 minutes later, they told me the contractor was ironing my clothes & will be here in 10 minutes, all lies! The Golden Tulip Ana Tower's needs a reputable laundry service or discontinue it!
Guest User
Menginap di Mar 2023
Business travelers
4.0/5
Very Good
Diposting pada 10 Apr 2023
Golden Tulip Ana Tower is a luxurious hotel located in the heart of Sibiu, Romania. The hotel boasts stunning views of the city and has a range of amenities available to guests. The rooms are spacious and modern, with comfortable beds and stylish decor. The staff are friendly and provide excellent customer service. Overall, the Golden Tulip Ana Tower is a fantastic choice for anyone visiting Sibiu for business or fun.
Tanggapan dari Properti: Dear guest, hank you for your comment.We are delighted to hear that you enjoyed your stay and the service you received from our team.We take pride in engaging our guests and making their stay memorable and problem free. I do hope that we will have the opportunity of welcoming you back to the Golden Tulip Ana Tower Sibiu again in the future. Sincerely, Teodora M-Front Office Manager.
Ruxandra R
Menginap di Sep 2023
Business travelers
1.0/5
Diposting pada 5 Okt 2023
An old hotel that has no balconies, you only smoke outside, the rooms smell of sewers and it's extremely cold, bad food with adverse effects on the stomach (stomach ache, nausea, vomiting). I do not recommend at all!
Tanggapan dari Properti: Dear guest, Thank you for your review posted on tripadvisor. Sorry your experience at Golden Tulip was not very pleasant. We will try to improve services in the future. Kind regards, Teodora M. -Front Office Manager
Guest User
Menginap di Des 2022
Family
1.0/5
Diposting pada 31 Jan 2023
Room was dirty at arrival, reception lady wasn’t welcoming at all, gave us wrong information about the rooms and wrong cards. We felt unwelcome and when got into the rooms we were surprised to see dirty stained sheets, hairs, dirty cabinets and closet and sticky desk. No parking lot, no bellboy or help services.
Guest User
Menginap di Des 2022
Other
5.0/5
Outstanding
Diposting pada 31 Jan 2023
Nice hotel with big rooms well organised, friendly and nice staff. 15 - 20 minutes walking at slow pace to city center ( old Town). Good breakfast with great panoarmic wiew from 11 th floor, nothing extraordinary but well stuffed. I have the dinner once late in the night, and was ok, well prepared food and good drinks.
Tanggapan dari Properti: Dear guest, Thank you for your positive review regarding your stay. Your feedback is very valuable to us and I have shared your comments with the rest of the team. We always try to maintain the highest standards and services and to rise the expectations of our customers. Thank you once again for your very valued feedback, as it is in this way that we can monitor and assess the service we provide our guests and I do hope that we can welcome you back to Golden Tulip Ana Tower Sibiu hotel in the future. Kind regards! Andrei R. - Sales Account Manager
Guest User
Menginap di Des 2022
Travel with friends
5.0/5
Outstanding
Diposting pada 31 Jan 2023
The Golden Tulip is located in such a way that the city center can be reached on foot. It is visible from far away. The breakfast restaurant on the top floor with a view over the whole city is a particular highlight. The rooms and bathrooms meet European standards. Air conditioning is included.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon! Best regards, Andrei Radoiu - Sales Account Manager & Marketing Specialist
Wanderer586233
Menginap di Jul 2024
Family
5.0/5
Outstanding
Diposting pada 1 Agt 2024
A poco più di 10 minuti dal centro storico, ottimo hotel moderno, arredo piacevole. Abbiamo preso tre stanze tutte molto confortevoli ed una particolarmente grande e molto curata Ottima la colazione, molto varia che accontenta tutti i gusti, più salato che dolce ma comunque sufficiente. Gentilezza e professionalità. Li consiglio
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for your comment.We are delighted to hear that you enjoyed your stay and the service you received from our team. We take pride in engaging our guests and making their stay memorable and problem free. I do hope that we will have the opportunity of welcoming you back to the Golden Tulip Ana Tower Sibiu again in the future. Sincerely, Teodora M-Front Office Manager.