Ibis Chennai OMR

Ulasan Ibis Chennai OMR

Ibis Chennai OMR

It Expressway, opp. Elcot Sez, Sholinganallur, Sholinganallur, Tamil Nadu, 600119, IndiaLihat Detail Hotel
Ibis Chennai OMR
Ibis Chennai OMRIbis Chennai OMRIbis Chennai OMR
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Ibis Chennai OMR

7.7/10
Good
70 ulasan
Ulasan terverifikasi
Location7.7
Amenities7.7
Service7.5
Cleanliness7.9
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All reviews(70)
Positive reviews(45)
Reviews with photos/video(3)
Negative reviews(7)
Guest User
Sweet Bed By Ibis Queen Room
Check-in Agt 2024
Family
1 ulasan
2.5/10
Diposting pada 30 Sep 2024
I recently stayed at Ibis OMR and unfortunately had a disappointing experience, particularly with the service from the receptionist, Mr. Ram. I felt misled about the pricing, which resulted in me paying significantly more than I had anticipated. When I checked in, I was not clearly informed about the charges and fees of room retention, all other receptionist did not indicate any charges for room retention except Mr.Ram. Mr. Ram’s explanations were vague and left me feeling uncertain about the total cost. When I inquired further, I received inconsistent answers, which only added to my frustration. I believe transparency in pricing is crucial for any hotel experience, and this situation made my stay far less enjoyable, because of the repeated torture of the receptionist especially Mr. Ram. I hope the management addresses this issue, as it could improve the experience for future guests. Overall, I cannot recommend Ibis OMR based on my experience.
Ms hema
Sweet Bed By Ibis Queen Room
Check-in Apr 2024
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 22 Mei 2024
Love to stay here the staffs all very friendly food was so good it's very safe place
Joyel
Sweet Bed By Ibis Queen Room
Check-in Okt 2023
Couples
24 ulasan
10.0/10
Outstanding
Diposting pada 17 Nov 2023
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M S Mahmud
Sweet Bed By Ibis Queen Room
Check-in Okt 2023
Couples
6 ulasan
4.5/10
Diposting pada 19 Nov 2023
Very Small TV Very Small Birthroom
Orontius Mark
Sweet Bed By Ibis Queen Room
Check-in Mar 2023
Couples
10 ulasan
8.5/10
Very Good
Diposting pada 30 Apr 2023
Staffs were Friendly and Helpful Decent Hotel
Guest User
Sweet Bed By Ibis Queen Room
Check-in Sep 2022
Couples
1 ulasan
7.5/10
Diposting pada 12 Okt 2022
The all you can eat buffet was delicious. However, the price was very high by Indian standards.
Guest User
Sweet Bed By Ibis Twin Room
Check-in Agt 2023
Family
1 ulasan
8.0/10
Very Good
Diposting pada 14 Okt 2023
Good stay with economy
KimMinsoo
Deluxe Room-Higher Floor-Sweet Bed by Ibis
Check-in Apr 2024
Business travelers
2 ulasan
4.5/10
Diposting pada 18 Agt 2024
The staff does not know the details of the guest's reservation. I stayed for a long time with a special package, paid the full package fee, but did not receive the service. I asked the manager for a refund, but I did not receive it.
Teks AsliTerjemahkan dengan Google
Yedingxiangdandan
Sweet Bed By Ibis Twin Room
Check-in Jul 2023
Travel with friends
1 ulasan
8.0/10
Very Good
Diposting pada 2 Sep 2023
Arrived at midnight, the waiter was very friendly
Teks AsliTerjemahkan dengan Google
Dreamer25733326052
Check-in Sep 2024
Business travelers
10.0/10
Outstanding
Diposting pada 8 Okt 2024
It is the best hotel as far as hospitality is concerned. Staff is so well behaved and hospitable. They treat u so very well, will give u food even if it is 4 in morning or 12 at night . It has small but well equipped gym. Would definitely love to stay here again.
6/7
Tanggapan dari Properti: Dear Guest, Thank You for sharing your valuable feedback on Trip Advisor! We at ibis Chennai OMR, always strive to provide our guests a comfortable and memorable experience. We are delighted to know that you enjoyed our services and amenities. Our team is attentive and supportive and is able to deliver excellence in service. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Sincerely, Vineesh Kurup General Manager
Guest User
Check-in Feb 2025
Other
10.0/10
Outstanding
Diposting pada 14 Mar 2025
They have great service. Staff is very humble and polite. Housekeeping and cleaning is good. Sarojini staff is really doing her job great.. The hotel is at center of city at OMR road near the IT hub. All the market and other attractions are very near to hte hotel . Airpport connectivity is good.
Roam48542694229
Check-in Des 2024
Business travelers
10.0/10
Outstanding
Diposting pada 21 Jan 2025
ENAKSHI & SHEEBAN - THANKS ALOT FOR YOUR WARM WELCOME. IT WAS A VERY PLEASANT STAY IN IBIS. ALL THANK TO YOU. FOOD IS GREAT AS THERE ARE MULTIPLE OPTIONS ARE AVAILABLE ACCORDING TO CLIENT'S CHOICE. SONU THANKS FOR YOUR PATIENCE. HOPE I'LL TAKE SAME STAY ALL THE TIME I VISIT.♥️♥️
Tanggapan dari Properti: Dear Guest, Thank you very much for your kind and thoughtful review. We are delighted to hear that you had such a pleasant stay at Ibis, and we truly appreciate your recognition of Enakshi, Sheeban, and Sonu for their warm hospitality and patience. We are proud of our team and will be sure to share your feedback with them. It’s wonderful to know that you enjoyed the variety of food options, tailored to meet our guests' preferences. Your feedback is incredibly valuable to us, and we are grateful for your trust in us. We sincerely look forward to welcoming you back and providing you with the same high level of service and comfort during all your future visits. Sincerely, Vineesh Kurup General Manager
Gihani G
Check-in Des 2024
Family
2.0/10
Diposting pada 21 Jan 2025
Extremely dissatisfied We arrived at the ibis omr at 9pm and before arriving spoke to front office 2times as I’m traveling with an infant to ensure the rooms are available yet it was not ready Upon checking in they told the 3 rooms booked can be given from 3 different floors and 1 is a differently abled room. I refused to accept this and the receptionist was so mean she was treating me like it was my mistake The manager on duty spoke as if he really don’t care about our inconvenience I am truly ashamed to say I’m a member of Accor group to which this hotel belongs And surely I will not consider this hotel for a revisit and neither recommend this to anyone
Tanggapan dari Properti: Dear Gihani G, Thank you for sharing your feedback regarding your recent experience at ibis Chennai OMR. We sincerely apologize for the inconvenience you faced during your check-in process, especially considering your travel with an infant. It is our standard practice to ensure rooms are prepared ahead of time for guests, and we regret that this was not the case for you. We understand that being assigned rooms on different floors, particularly with a specially adapted room, did not meet your expectations. We strive to provide a welcoming environment, and we are sorry to hear that you felt our team did not address your concerns with the care they deserve. Your comments regarding our staff will be taken seriously, as we aim to foster a respectful and accommodating atmosphere for all our guests. We assure you that the same would not be repeated in future Your feedback is invaluable as we continue to improve our services. Sincerely, Vineesh Kurup General Manager
Niteesh Vasist K
Check-in Nov 2024
Other
10.0/10
Outstanding
Diposting pada 28 Des 2024
The stay was absolutely fine. The checkin was a little late but, apart from that everything went absolutely fine. The stay was nice and very well maintained. The property has an ample car parking space and the buffet breakfast was absolutely fantastic! The staff including Lalitha, Suliu, and Ambika were quite helpful! I’d recommend the place to anyone who’d ask!
Tanggapan dari Properti: Dear Guest, Thank you for your kind words! We are delighted to hear about your positive experience with our excellent service, cooperative staff. Your feedback motivates us to continue delivering the best hospitality. Looking forward to welcoming you back soon. Sincerely, Vineesh Kurup General Manager
Wander25224751329
Check-in Nov 2024
Family
10.0/10
Outstanding
Diposting pada 28 Des 2024
Breakfast was very...good buffet spread and live dosa very nice and the rooms are cleaned housekeeping person are very helpful for all the request and front office Lalitha and all the staffs in this hotel are very well trained we enjoyed the stay
Tanggapan dari Properti: Dear Guest, Thank you for your kind words! We are delighted to hear about your positive experience with our excellent service, cooperative staff. Your feedback motivates us to continue delivering the best hospitality. Looking forward to welcoming you back soon. Sincerely, Vineesh Kurup General Manager