8F, Section C, The Mixc, No.108 Zhongshan West Road, Qiaoxi District, Shijiazhuang, Hebei, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.5/5
Baik
185 ulasan
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Ulasan terverifikasi
Lokasi4.6
Fasilitas4.5
Layanan4.5
Kebersihan4.5
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OMGitsJassy
Boutique Double Room
Menginap di Jan 2025
Pasangan
5 ulasan
3.0/5
Diposting pada 11 Feb 2025
Room was on 6th floor, nobody helped us find it, towels and bedsheets were old and with holes 🥲 walls were visibly repaired some parts got teared apart wallpapers, some lights on the ceiling didn’t work so room was quite dark, bathroom sink was outside near the door, shower water became cold after 10 minutes of use and water was dripping from heater right on your head and all over the floor, there was no smell in the room, view was carpark between two taller buildings, mattress and pillows were surprisingly soft, we stayed two days nobody came to take out the trash or renew the toilet paper/water 😂 seems there is no cleaning at all. Only cozy corner was the armchairs in front of of the window, if you wanted slippers you should pay for it extra 20¥😂we were mostly outside so for one time bearable stay but i can’t recommend maybe only for affordable price and excellent location … oh yeah bed was too short and our feet stayed outside😆
Terjemahkan
Tanggapan dari Properti: 尊敬的貴賓:您好!非常感謝您的信任入住我們酒店!對於此次入住未能達到您的滿意,我們深表遺憾,在此向您表達真誠的歉意!您提到的床品問題,我們已在逐步進行更換,不久您將看到更好的產品;關於拖鞋,房間提供的是環保拖鞋,是免費提供使用的,不需收費,但如果帶走是需要收取20元/雙(拖鞋上面有標註);關於床的尺寸,我們的大床房都是寬1.8米*長2米的標準尺寸,一般顧客都是可以的,超過2米身高就不夠長了哈;續住打掃問題,每天前台會主動詢問客人是否需要打掃,只有客人在回覆不需要打掃的情況下才不打掃的,一般情況下都是打掃的,只有春節期間(除夕-初五)由於客房大姐休假、續住衞生未正常打掃,在辦理入住的時候前台會提前告知客人的,但需要補充物品之類的可告知前台隨時可補送,不會影響客人使用,現客房大姐已恢復正常崗位工作,不會再有任何影響;關於熱水器滴水問題,我們的熱水器都是定期檢修的,客房大姐在打掃房間時也會及時關注,不會出現壞損現象,如有熱水器滴水,一般情況下是由於熱水器在制熱過程中在温度過高的情況下,泄壓閥會出現自動保護進行泄壓,從而出現少量滴水現象,不會影響正常使用,熱水器都是24小時提供熱水的,跟家裡使用的基本相同;床墊我們採用的是知名品牌穗寶品牌星級酒店專用防蟎床墊,軟硬適中,顧客反饋較好;枕頭採用的是安睡寶知名品牌,舒適度非常好,經常有顧客提出購買意願。非常感謝您的意見反饋,我們會不但完善設施設備並提高服務,爭取給到每一位入住的顧客更滿意的入住體驗,也真誠邀請您再次入住我們酒店,我們竭盡所能給到您更好更滿意的入住環境及更熱情的服務,真誠歡迎您!祝新春快樂!
Petr
Boutique Double Room
Menginap di Nov 2024
Bisnis
24 ulasan
4.5/5
Sangat Baik
Diposting pada 1 Jan 2025
Stains on bedsheets, self service wending machine for condoms right next to the bed doesn’t feel nice (on a business trip - it’s not a *******).
Terjemahkan
Tanggapan dari Properti: Dear guest: We are very sorry that we were unable to provide you with a perfect check-in experience. We express our sincerest apologies! We have recorded the issue you mentioned and greatly appreciate your feedback. We value every valuable suggestion you provide. We will continue to work hard, constantly improve and make progress, and strive to provide every visitor with a better stay experience! Sincerely hope to have the opportunity to serve you again, and we will do our best to provide you with a satisfactory and comfortable stay experience! We hope to have the opportunity to provide you with better service in the near future!
LG@
Boutique Double Room
Menginap di Agt 2024
Sendiri
9 ulasan
5.0/5
Fantastis
Diposting pada 1 Okt 2024
This is my second time to stay at this hotel I’m always amazed by the service quality offered by the team. The location is close tho the subway and shopping center. I would recommend this hotel to everyone willing to visit the city.
Terjemahkan
Tanggapan dari Properti: Thank you very much for your recommendation! We will continue to work hard, strive to do better, with more quality service to meet your re-arrival!
Lami8
Boutique Double Room
Menginap di Mar 2024
Sendiri
134 ulasan
5.0/5
Fantastis
Diposting pada 8 Mei 2024
Very clean and spacious room, just like on the pictures. Extremely close to the mall and the check in lady is very polite and efficient.
Terjemahkan
Tanggapan dari Properti: Thank you very much for your praise! We will continue to work hard and welcome you again with better service!
Dejan Dedovic
Boutique Double Room
Menginap di Agt 2024
Lainnya
4 ulasan
3.5/5
Diposting pada 12 Nov 2024
excellent location
Terjemahkan
Tanggapan dari Properti: Thank you very much for sharing! We will continue to strive for excellence and look forward to receiving a five-star rating for your next stay! Welcome back!
Atul
Boutique Double Room
Menginap di Sep 2024
Bisnis
6 ulasan
5.0/5
Fantastis
Diposting pada 3 Nov 2024
Excellent
Terjemahkan
Tanggapan dari Properti: Thank you very much! We will definitely work harder to welcome you and your friends back with better service! Welcome again!
Tamu
Boutique Double Room
Menginap di Sep 2024
Pasangan
1 ulasan
4.0/5
Luar Biasa
Diposting pada 7 Okt 2024
很 OK good
Terjemahkan
Tanggapan dari Properti: 短短几個字足可以看出小主兒對小舍的喜愛呢,希望下次小主漂亮的小手手可以往右再移一點點兒點上第五顆星星,小舍更開心呢(嘻嘻(#^.^#))期待下次的相遇哦,祝您生活愉快!
AdamBuffalo
Boutique Double Room
Menginap di Jun 2022
Pasangan
43 ulasan
4.0/5
Luar Biasa
Diposting pada 6 Agt 2022
Counter manager was very nice and friendly, but there were really no additional services beyond checkin. This is likely because the hotel is more of an apartment. Location is great.
Terjemahkan
Tanggapan dari Properti: Thank you very much for your comments! You are right. We are an apartment hotel, located in the center of the city, with convenient transportation. It is very convenient to eat, drink and play Tesco. We will also listen to your suggestions and improve our service. Thank you very much!
Tanggapan dari Properti: 小舍的美是成熟的——它不像春那麼羞澀、夏那麼坦露、秋那麼內向、冬那麼含蓄,一年四季,能讀懂它的人,萬里挑一!驀然回首,小主就在燈火闌珊處!我們拉勾勾哦,到了石家莊就來看看小舍,小舍滿心期待能再次遇見您!
Tamu
Ultra Screen Audio-Visual Room
Menginap di Okt 2024
Bisnis
3 ulasan
2.0/5
Diposting pada 7 Nov 2024
天花板牆皮都要掉了,床質量也不太好,好笑的是投屏,模糊的沒法看根本,咱也不知道到底是幹啥裝在這……
Terjemahkan
Tanggapan dari Properti: 親:非常抱歉沒能給到您一次完美的入住體驗,在此我們表示最誠摯的歉意!您提到的投影儀問題,衹需遙控器調節就可以了,有問題不清楚可第一時間聯繫前台幫您解決的,前台小夥伴24小時值班,快馬加鞭為您分憂解難!關於屋頂那個牆皮,確實是樓上別家商户下水系統臨時故障造成,抱歉哈!在這裏也希望您能再給我們一次機會,小舍誠摯邀請您再次入住酒店,我們將用盡全力,給您一次滿意、舒心的入住體驗!我們希望在不久的將來有機會為您奉上更好的服務!
Tamu
Boutique Double Room
Menginap di Sep 2024
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 24 Nov 2024
非常寬敞明亮,衞生不錯,窗户外夜景很漂亮
Terjemahkan
Tanggapan dari Properti: 最美的事不是留住時光,而是留住記憶,如最初相識的感覺一樣,哪怕一個不經意的笑容,便是我們最懷念的故事~很高興看到您在小舍度過一段歡樂的時光,期待下次的遇見,盼~
Tamu
Ultra Screen Audio-Visual Room
Menginap di Des 2024
Bisnis
1 ulasan
4.7/5
Menakjubkan
Diposting pada 18 Jan 2025
Отличное место!Центр города за небольшие деньги.Все хорошо!Вернусь сюда снова
Terjemahkan
Tanggapan dari Properti: 非常感謝您的好評和支持!小舍必當厲兵秣馬,以更優秀的一面迎接您的再次光臨!也期待您的下次滿5分好評哦~祝您生活愉快!
Tanggapan dari Properti: 親愛噠家人:實在抱歉啦~由於過節比較忙,您退房的時候剛好只有前台一名新來的姑娘在,沒能滿足您用水的需求,實在抱歉!一般這種情況下我們都會滿足顧客需求的,此次實在對不住了!我們一定會加強對新員工的培訓工作,避免類似問題的再發生,非常感謝您的意見反饋!關於您提到的房間温度高的問題,房間空調可隨時打開降温的,此次五一節期間石家莊天氣温度基本在20度左右,出去遊玩回來感覺比較熱的話可隨時打開空調,有任何問題可隨時聯繫前台值班小夥伴,很樂意為您效勞呢~期待您下次與家人朋友一起來石家莊時,還能選擇入住小舍,帶給您更多感動和驚喜喲~
Tamu
Boutique Double Room
Menginap di Sep 2024
Keluarga
3 ulasan
5.0/5
Fantastis
Diposting pada 4 Okt 2024
好,挺好的,推薦
Terjemahkan
Tanggapan dari Properti: 小舍今天的快樂來自於您的肯定~~嘻嘻~~專業且温馨的小舍會給您提供個性化服務!小舍始於顏值、忠於服務、止於感動~期待下次光臨喲~祝您生活愉快!