Hotel Shangri-La di Shenzhen

Excellent service from every single staff interaction we had, especially at horizon club - exactly what you'd expect from a Shangri-la property. Room was clean and comfy with their generous pillow selection. Lobby is currently decked out in festive cheer and looks fantastic. My slight disappointment was with the food - Horizon club food felt a bit lacking in selection and quality (sandwiches and pastries tasted a bit stale), especially compared to the Hong Kong Shangs. Breakfast quality and spread was definitely a bit lacklustre.

Service was good ,places nearby to many shops & shopping malls . Breakfast was good,foods were fresh & varieties however for the buffet dinner is not that good ( Foods mostly were not fresh ) but expensive,I can say it does not match with the Price.And the room is clean however furniture & the room looks old .I expect Wow from this property due to Other ShangriLa property they are doing quite well .

Certainly! Here's a glowing review of the I Shangri-La Hotel in Shenzhen, highlighting its excellent ambience and helpful staff: --- **A Luxurious Oasis in the Heart of Shenzhen – I Shangri-La Hotel** My recent stay at the I Shangri-La Hotel in Shenzhen was nothing short of extraordinary. From the moment I stepped into the lobby, I was enveloped in an atmosphere of elegance and tranquility. The hotel’s design seamlessly blends modern sophistication with subtle Asian influences, creating a serene and luxurious ambience that instantly puts you at ease. The attention to detail is impeccable. The spacious rooms are beautifully appointed, with floor-to-ceiling windows offering breathtaking views of the city skyline. The plush bedding, high-quality amenities, and thoughtful touches like fresh flowers and a personalized welcome note made me feel truly pampered. It’s clear that no expense has been spared to ensure guests enjoy the utmost comfort. What truly sets the I Shangri-La apart, however, is its exceptional staff. Every member of the team went above and beyond to make my stay memorable. From the warm greetings at reception to the attentive service in the restaurants, their professionalism and genuine care were evident at every turn. Whether it was offering local dining recommendations or assisting with transportation arrangements, the staff were always eager to help with a smile. The dining experience was equally impressive. The hotel’s restaurants offer a diverse range of culinary delights, from authentic Cantonese cuisine to international favorites. Each meal was a feast for the senses, with fresh ingredients and exquisite presentation. For those seeking relaxation, the hotel’s spa and fitness facilities are second to none. The spa treatments were rejuvenating, and the pool area provided a peaceful retreat amidst the bustling city. In summary, the I Shangri-La Hotel in Shenzhen is a true gem. Its stunning ambience, luxurious accommodations, and unparalleled service make it the perfect choice for both business and leisure travelers.