Citigo reserve Huange Zhenxuan Hotel Baoan center QianhaiShenzhen

Best business hotel in terms of quality service and value of money. Few steps from a luxury mall , line 1 and line 5 subway stations . Is an amazing stay in Shenzhen

Thank you very much for the extraordinary warm and efficient check-in service assisted by 謝小姐 at Front Desk. This is a very impressive experience as she is not simply doing paper work procedures, but could look into guest’s special needs as well, which made guest feeling warm and unforgettable. I believe 謝小姐 is a great asset to your hotel and has potential to further develop her career in customer service area. Overnight time, a Front Desk Staff 小明 is very helpful too, answered our enquiries in very details. Breakfast food items is good as plenty varieties of food to choose from, however i was disappointed by the food temperature as most of them not hot, not even warm, then I noticed most of the food items were served on the buffet food table without heat burner underneath to keep the food temperature. Even the soup and congee were served in big heating boiling bowl, they were cold indeed. ( I had my breakfast at 11am, hotel breakfast is ended at 12:00). I would recommend the Hotel could look into this area, although i like those breakfast items, food temperature would stop me visiting the restaurant again.

Great stay, location is convenient, right next to two shopping malls. Staff very friendly. Offer free room upgrade

Reception service is good, room is clean, location is convenient, mall is closed to hotel in few minutes walk. Allover is great and will keep staying in this hotel for my next trip.

i live in this hotel about 3 times, it is good location, have a big mall near by, i will book this hotel again and again.

Comfortable bed, great rooms, outstanding location. Staff goes out of their way to help. Our room had some smoke smell and the staff did not hesitate to move us to another room with an air purifier, which greatly improved the situation. Unfortunately in the evenings the smell had come back (perhaps it was due to some neighbours smoking in their rooms). The rooms actually had really good sound proofing but I think we were a bit unlucky that our neighbours were having a really good time (🤭😉🤭) for a few hours in the middle of the night (~2am - 4am) so that disturbed our sleep a little bit. But honestly I think no 5 star hotel would be able to sound proof that level of screaming happiness. Overall considering the circumstances we would definitely stay here again.