Ulasan Vienna International Hotel (Shenzhen Airport Hangcheng)

Tanggapan dari Properti: Thank you very much for your positive comments and high recognition of our hotel! We are very pleased to know that you had such a pleasant stay on March 31st. Your satisfaction is our greatest motivation. We can still check you in quickly at midnight, which is a reflection of our efficient service. The hotel is in a prime location, close to Exit B of Hourui Metro Station, which provides great convenience for your travel. Clean and spacious rooms are our promise to every guest. We are committed to creating a comfortable and tidy accommodation environment for you, so that you can feel the warmth of home during your journey. The fast check-out speed and the friendly attitude of our staff are the thoughtful services we hope to bring to you. Knowing that you missed the free airport shuttle, our staff was able to quickly book Didi for you. Such careful care is the warmth we hope to convey to every guest. Thank you again for your praise and support! Your satisfaction is our driving force to keep moving forward. I look forward to providing you with better services again when you stay next time. I wish you a pleasant journey and all the best! 👍👍👍

Tanggapan dari Properti: Hello, dear guest. Thank you very much for your support for the hotel. We didn't get your 5-point praise. We are still a little lost in our hearts. Maybe the hotel still has something wrong. I hope you can point out our shortcomings to us when you come next time. We will try to do better. We serve you wholeheartedly so that every guest officer who comes to the hotel can feel the warmth of home. I hope our service can bring you more surprises and emotions. Looking forward to your next visit!

Tanggapan dari Properti: Thank you very much for your late night praise, which is a great encouragement to us! We are very pleased to know that our counter staff can still provide you with such high-quality service in the middle of the night. Every employee's efforts are to make your stay more warm and convenient, and your satisfaction is the greatest affirmation for us. Regarding the facility rating, we noticed that you gave it four points, which is not only a recognition of our existing conditions, but also a valuable reminder for future improvements. We will continue to pay attention to and upgrade the hotel's facilities, including room equipment, public areas, and leisure and entertainment facilities, and strive to meet or even exceed your expectations in every detail. Thank you again for your recommendation and support! We look forward to welcoming you again in the near future with more complete facilities and as always enthusiastic service. If you have any further suggestions or needs, please feel free to contact us. I wish you a happy life and a safe journey!

Tanggapan dari Properti: hank you for your wonderful review! We are delighted to hear that it only takes a 2-minute walk to reach the metro station from our hotel, and that we are very close to the airport, making your transportation needs convenient. We are proud to offer excellent value for money, especially with breakfast included in the price. It's great to know that you had a nice experience with us. We look forward to welcoming you again in the future!

Tanggapan dari Properti: Thank you so much for your wonderful review! We're delighted to hear that our proximity to the airport and convenient metro access via Huorui Station Line 1 made your arrival and stay seamless. We're thrilled that you appreciated the lively night market nearby, offering a diverse range of culinary delights. Your positive feedback on our quick check-in and check-out processes, along with the satisfying breakfast, means a lot to us.It's wonderful to know that you enjoyed your stay and we hope to welcome you back soon. Thank you again for choosing our hotel and for sharing your experience with us. Have a great day!

Tanggapan dari Properti: Dear guest,First of all, thank you for taking the time to review our hotel and to acknowledge our overall performance. We are deeply sorry to learn that you did not give us full marks in health and services and we sincerely apologize for this.Health and safety has always been one of the most important aspects of our hotel. Your feedback is a wake-up call that we need to be more meticulous in our daily cleaning and maintenance to ensure that every guest enjoys a sterile, clean environment. We will immediately conduct an internal review, strengthen the training of cleaning personnel, and increase the frequency of health inspections to ensure that every cleaning standard is strictly enforced.As for service, we know that quality service experience is the core competitiveness of the hotel. We regret that we failed to meet your expectations. We will re-examine the service process, strengthen the service awareness and professional skills training of employees, and ensure that every employee can provide guests with intimate and efficient service with full enthusiasm and professional attitude.Your valuable comments are the direction of our continuous improvement. We promise that we will take this feedback as an opportunity to comprehensively improve the overall service quality of the hotel, and look forward to welcoming you again with a new look in the near future, so that you will feel unprecedented satisfaction and comfort.Thank you again for your feedback and support, and we look forward to the opportunity to make up for this lack in the near future and bring you a stay that exceeds your expectations. Wish you a happy life![Voyages Vienna] Management team

Tanggapan dari Properti: Thank you for taking the time to review your stay with us. We are delighted to know that you chose our hotel due to the convenience of our airport drop-off service, especially considering your early morning flight. Your satisfaction with our clean and tidy room is greatly appreciated, as we strive to provide a comfortable and welcoming environment for all our guests.We are also pleased to hear that you found plenty of eateries nearby, making it convenient for you to grab a meal or snack during your stay. Your feedback is invaluable to us and confirms that we are on the right track in providing exceptional service and amenities.Once again, thank you for choosing our hotel and for sharing your positive experience. We look forward to welcoming you back in the future and hope to exceed your expectations even more.

Tanggapan dari Properti: Dear guest officer, thank you very much for your support to the hotel. We are still a little disappointed that we did not get all 5 points of praise from you. Maybe the hotel is not in place. I hope you can point out our shortcomings when you come next time. We will try our best to do better. We will serve every guest officer with our heart so that he can feel the warmth of home. I hope our service can bring you more surprises and touches, and I look forward to your next visit!

Tanggapan dari Properti: Thank you very much for your detailed review! Based on your description, I have revised and refined the content to make it more fluent and accurate in English:---The hotel is exceptionally convenient, being close to the subway. Simply exit from Hourui Subway Station at Exit B and turn right to easily locate the hotel. It leaves a first impression of being clean and modern, with all the amenities mentioned in the advertisements, making for a highly satisfying stay.While being branded as an international hotel, I was slightly surprised by one minor detail – the staff at the reception didn't seem proficient in English communication. Nevertheless, this did not detract from the overall service quality. They remained attentive and helpful, finding alternative ways to bridge the communication gap. It was a minor inconvenience that did not diminish my appreciation for the hotel.Additionally, the hotel offers a complimentary shuttle bus service to the airport, which is undoubtedly a significant convenience for travelers catching flights. By booking this service upon check-in, guests can enjoy a hassle-free ride, eliminating the need to navigate between the airport and the city.In conclusion, I am extremely satisfied with my stay at this hotel. From its prime location, impeccable facilities, to the excellent service provided, every aspect has met or exceeded my expectations.

Tanggapan dari Properti: Thank you, sir. Thank you for your positive feedback. We welcome you to come back next time and give us a five-star rating. Thank you. Wishing you a happy life

Tanggapan dari Properti: Thank you for your positive feedback! We are delighted to hear that our hotel's proximity to the Shenzhen Exhibition Center and the airport, with the subway just 3 minutes away, has made your stay convenient and efficient.Guest satisfaction is our top priority, and it's wonderful to know that our location has contributed to your overall experience. Whether you're here for business or leisure, we strive to ensure that our hotel serves as a perfect base for exploring Shenzhen and beyond.We look forward to welcoming you back again in the future. Safe travels!

Tanggapan dari Properti: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!

Tanggapan dari Properti: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!

Tanggapan dari Properti: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!