Shenzhen Convention and Exhibition Center Union Plaza Qiuguo S Hotel

tolong hindari hotel ini jika Anda bisa, kamarnya sangat kotor dan berbau apek. kamar mandinya ada potongan plester bekas saat kami check in, sungguh menjijikkan. hanya ada satu lift yang beroperasi untuk seluruh gedung, waktu tunggunya tidak masuk akal. staf hotel juga menggunakan setiap kesempatan untuk 'menuntut' kami memberi mereka peringkat bintang 5 yang jelas-jelas manipulasi. kamar dan eksteriornya tua dan kotor, tolong hindari jika Anda tidak ingin perjalanan Anda hancur.

Itu adil yang tampak seperti hotel pembaruan. Ada bau di koridor. Ngomong-ngomong, tempat tidurnya nyaman. Jika mereka bisa menyediakan kulkas mini akan lebih baik.

Good location, clean and spacious room number. Big bed. Quite place.Good to relax and business trips.

First let me put down the good points: 1. Bed, pillow are nice not those soft kind. 2. I did not asked for housekeeping service throughout my stay, as I stay alone, but the lady was kind enough to give me extra water bottle and asked if I need her to clean the floor and washroom. 3. Location is near to MRT station and quite a few shop u can go for food. 4. Breakfast was good for me. Bad experiences: 1. The toothbrush, as u can see at the picture. I did not realised til I felt sth was not right and sth glue at my throat. I feedback to front office asked for manager. 3 of them were standing at the reception desk kept asking me to tell what happened before I could speak to the duty manager. Until I insisted only one of them steoped out and said he is the duty manager (lack of responsibility) they did changed all my tooth brush and sent me a gift(tumbler, pen and notebook) unfortunately when I was trying to remove the glue at tip of the pen, the whole too of the pen came off. Also they gave fruit platter. 2. My floor 11 was cold and I was told is centralized AC. They gave me a fan heater but the wire was too short, can't put on the floor near to my working desk or anywhere else. Only can put at the bed side table and I can't adjust the heat level and fan speed. 3. The noise. 11pm maintenance staff was hammering to fix one of the room door and my neighbors was talking out loud til almost 2am. During my last few days there was a group of teens check in to the same floor and they are not the quiet type as well. Don't forget I'm on business trip 4. I checked in at the same time with my colleague, he got an upgrade to level 18 and I got none. A bit down when it colleague got an upgrade and I don't. 5. They took my colleague's phone to wrote all the perfect review (cause they give "free" late check out if we could write good review and my colleague wants to ease all the trouble so let them use his phone to take pictures and wrote comments.

This hotel suits me very well I will visit again next time! Good Lv

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