Yingyue Hotel

Ulasan Yingyue Hotel

Yingyue Hotel

2028, Huangcheng Square Podium, No. 7 Futian South Road, Futian Street Port Community, Futian District, Shenzhen, Guangdong, ChinaLihat Detail Hotel
Yingyue Hotel
Yingyue HotelYingyue HotelYingyue Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Yingyue Hotel

7.6/10
196 ulasan
Ulasan terverifikasi
Location7.5
Amenities7.4
Service7.8
Cleanliness7.5
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All reviews(196)
Positive reviews(158)
Reviews with photos/video(31)
Awesome stay(20)
Amenities were average(15)
Convenient location(15)
Great value for money(13)
Large rooms(11)
Great location(10)
Friendly front desk staff(6)
Negative reviews(38)
Wilsonnn
Yuexin Double Bed Room
Check-in Mar 2024
Couples
58 ulasan
8.0/10
Very Good
Diposting pada 22 Jun 2024
Good service , nice location Staff is so helpful, will again booking
Tanggapan dari Properti: : 尊敬的客户您好,非常感謝您對酒店服務的認可和寶貴時間來為我們點評,在盈悦,我們的每一位小悦都會為您竭誠服務,您的寶貴認可是我們持續提升的不竭動力。有了您的支持的明天會越來越好的,本酒店臨近24小時通關的皇崗口岸的高檔小區皇城廣場安靜舒適,交通便利,吃喝方便。,期待您的再次入住!我們歡迎您再次光臨我們酒店,工作順利,萬事如意!期待您再次光臨,祝您旅途愉快謝謝
cheuk yan
Cozy Twin Room Without Window
Check-in Mei 2024
Family
12 ulasan
4.5/10
Diposting pada 1 Jul 2024
Due to a problem with one of the air conditioners, I called the front desk of the hotel. I came to see it soon, but I couldn't change the room because it was full, so I had no choice but to stay one night. But the service is quite good The decoration in the room is very dilapidated and far away from each other, the sound insulation is very poor, the floor is not flat, the glass of the bathroom door is very conducive to children staying to be careful, the bathroom shower side has a very serious plum bacteria, the bathtub is very easy to reverse children will compare Dangerous, the air conditioner is very noisy, afraid of noise will be difficult to sleep, the biggest problem is that the mattress is too soft to wake up will be bone pain all over the body, the sheets have hair The location is good, but it can't be called a hotel, it could only be a guest house
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Buzhidaoneweishenme
Yuele Double Bed Room (No Window)
Check-in Sep 2023
Other
2 ulasan
4.0/10
Diposting pada 21 Okt 2023
I was speechless and went to check in around 10 o'clock. As soon as I entered the room, there were bugs. I quickly called the front desk. The front desk said that the room type I booked was not available and I couldn't change it. I could only pay more or have the room disinfected. They were crawling on the bed and killing them. I didn’t dare to sleep. There were bugs in the room and I couldn’t upgrade if I didn’t have a room. It wasn’t my problem. The front desk couldn’t handle it. I had to ask the store manager to handle it. The store manager changed the room later. I thought it was because I didn’t have a room. The way of inserting the card was wrong, and I found out later that the card had a bad contact. When I came back in the middle of the night, there was still a bad contact and no power. I asked the front desk to fix it. The check-in experience was so bad. I thought I was too lazy to bother and didn't want to worry about it. I went to bed too late. I woke up the next day and found that there were worms. Oh my god, they were so big. I was so scared early in the morning that I didn’t even know if they were crawling on me. I was so speechless. Where can I find hotels that still have worms? This is so lacking. Feeling safe?
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, our hotel is disinfected three times every month. Because our hotel has just been disinfected not long ago, I am really sorry for bringing you a bad experience. I am sorry.
Guest User
Guestroom Twin
Check-in Feb 2024
Family
2 ulasan
3.0/10
Diposting pada 1 Apr 2024
The hygiene was very poor. We used our membership points to check in early. Our arrival time was around 1130. The hygiene had just been cleaned. The floor was still wet and there was a smell in the bathroom. I couldn't help it anymore. I paid more to upgrade and change the room, but I opened the quilt and prepared it. When I was sleeping, I found a lot of black lint (forgot to take pictures). The clerk immediately changed the quilt cover. His attitude was okay, but it left a bad impression, and the parking was super bad. In short, the overall experience was super bad. There will be no next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, the check-in time of our hotel is 12 noon. You came to our hotel to check in in the morning. At that time, the room had just been checked out and cleaned. When you came in to check in just now, we The front desk has also asked you if you want to check in now and live inside. You can't check in for the time being. If you want a room where you can store your luggage, that's fine because the room has just been sanitation and needs ventilation. Every hotel has just done sanitation. There will be a little smell every time, and it has not dissipated. You have to open the window for ventilation before the smell disappears. I hope you can understand, thank you.
Guest User
Delight Suite
Check-in Jul 2023
Family
7 ulasan
4.0/10
Diposting pada 17 Agt 2023
As soon as I arrived at the front desk, I felt a strong musty smell, and so did the room.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, our hotel has windows for ventilation, and the room you are staying in also has windows. How could there be a musty smell?
Randoth zhengyiting
Yuele Double Bed Room (No Window)
Check-in Feb 2024
Business travelers
36 ulasan
4.0/10
Diposting pada 27 Mar 2024
If you have other options, choose them.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear traveller, you have booked a special room, and we have also upgraded you to a room type for free. If you want to upgrade the room type for free, you said it is not possible. Our hotel front desk will arrange the room according to your order. If you If you want to stay in a large room with windows, you have to book a Yuechang Superior King Room or Suite. You can also pay the price difference. Thank you. Welcome to the hotel next time. Thank you.
Anonymous User
Guestroom Twin
Check-in Mar 2023
Family
2 ulasan
2.0/10
Diposting pada 11 Apr 2023
The environment and sanitation are extremely poor and dirty. Before I checked in, I heard the woman in the isolation room making a loud ** sound. There were mosquitoes in the room and the child was bitten. It was very miserable🤬. I booked 3 nights. (It was already 9pm when I checked in on the first night. I didn’t want to go to a hotel with my child, so I stayed one night. The next day, I got up early and immediately  Check out (same as canceling the remaining 2 nights) for free and you won’t be able to stay again. It’s scary😱
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, the hotel is very honest. If you have any questions about the hotel, you can directly tell the front desk. The front desk will help you solve the problem immediately. If there is a problem with the room, you can cancel all orders. If it is your personal special issue, There is nothing the hotel can do about the problem. Thank you for your review, welcome to visit next time
Guest User
Yuechang Superior Double Bed Room
Check-in Jun 2023
Couples
2 ulasan
2.0/10
Diposting pada 11 Jul 2023
Poor environment, poor hygiene, stains and rust everywhere
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, thank you very much for your recognition of hotel services and your precious time to review us. At Yingyue, every one of our Xiaoyue will serve you wholeheartedly. Your precious recognition is the inexhaustible source of our continuous improvement. power. With your support, tomorrow will get better and better. Our hotel is located in Huangcheng Square, a high-end community near Huanggang Port with 24-hour customs clearance. It is quiet and comfortable, with convenient transportation and convenient food and drink. , looking forward to your stay again! We welcome you to visit our hotel again. Good luck with your work and all the best! Looking forward to your visit again and wishing you a pleasant journey. Thank you.
Wufawangjizhudejiyi
Yuechang Superior Double Bed Room
Check-in Mar 2025
Couples
7 ulasan
6.2/10
Diposting pada 30 Apr 2025
主要不值這個價 中規中矩 唯一優點就是靠近皇崗口岸 電梯殘舊 馬桶還有異味 床很硬 沒有鋪地的毛巾 隔音設備差能聽到隔壁的笑聲
Terjemahkan
Rexinshiminqinvshi
Yuele Double Bed Room (No Window)
Check-in Jan 2025
Business travelers
8 ulasan
5.5/10
Diposting pada 20 Feb 2025
屋內地面很臟,衞生間設施很差,水龍頭都掉落了,垃圾桶也是破損的,衞生間洗手枱進屋就是臟的。隔音效果很差,早上7點多就聽見有鎚子一直鑿發出的噪音。持續了一個小時。樓道説話也都聽的一清二楚。屋內衹有射燈,很難受。
Terjemahkan
Tanggapan dari Properti: : 尊敬的客户您好,非常感謝您對酒店服務的認可和寶貴時間來為我們點評,在盈悦,我們的每一位小悦都會為您竭誠服務,您的寶貴認可是我們持續提升的不竭動力。有了您的支持的明天會越來越好的,本酒店臨近24小時通關的皇崗口岸的高檔小區皇城廣場安靜舒適,交通便利,吃喝方便。,期待您的再次入住!我們歡迎您再次光臨我們酒店,工作順利,萬事如意!期待您再次光臨,祝您旅途愉快謝謝
Guest User
Yuexin Double Bed Room
Check-in Des 2024
Couples
1 ulasan
2.0/10
Diposting pada 26 Jan 2025
酒店太差了!!!房間開門就一股味 以為這個房間有窗户 看了一下居然是部分有窗户 悶的不行!還熱!衹能靠空調!燈光極差 暗的要命 完全沒有自然光 要畫個粧都看不見 都很難畫!還有地板還凹凸不平 而且廁所馬桶蓋還是壞的 花灑還很臟上面還有頭髮 最重要的是隔音差 隔壁有人打呼嚕都聽的到 而且老是有咚咚咚的聲音 要睡個好覺都沒有!兩晚就得400多 房間真的是差s 不值這個價
Terjemahkan
6/7
Tanggapan dari Properti: : 尊敬的客户您好,我們酒店這麼貴,您既能在我們酒店住了兩天,我剛剛看了一下,您既能每次來入住都給了酒店一個差評,我就想不通我們酒店這麼貴,您怎麼還經常來我們酒店入住?非常感謝您對酒店服務的認可和寶貴時間來為我們點評,在盈悦,我們的每一位小悦都會為您竭誠服務,您的寶貴認可是我們持續提升的不竭動力。有了您的支持的明天會越來越好的,本酒店臨近24小時通關的皇崗口岸的高檔小區皇城廣場安靜舒適,交通便利,吃喝方便。,期待您的再次入住!我們歡迎您再次光臨我們酒店,工作順利,萬事如意!期待您再次光臨,祝您旅途愉快謝謝
Guest User
Yuexin Double Bed Room
Check-in Feb 2025
Travel with friends
8 ulasan
3.5/10
Diposting pada 23 Mar 2025
洗手間地台过高!晚上去洗手間容易摔倒!
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Queenie
Yuele Double Bed Room (No Window)
Check-in Mar 2025
Family
8 ulasan
10.0/10
Outstanding
Diposting pada 12 Apr 2025
👍👍👍👍乾淨整潔,很好👍👍👍
Terjemahkan
Tanggapan dari Properti: : 尊敬的客户您好,非常感謝您對酒店服務的認可和寶貴時間來為我們點評,在盈悦,我們的每一位小悦都會為您竭誠服務,您的寶貴認可是我們持續提升的不竭動力。有了您的支持的明天會越來越好的,本酒店臨近24小時通關的皇崗口岸的高檔小區皇城廣場安靜舒適,交通便利,吃喝方便。,期待您的再次入住!我們歡迎您再次光臨我們酒店,工作順利,萬事如意!期待您再次光臨,祝您旅途愉快謝謝
Guest User
Yuele Double Bed Room (No Window)
Check-in Feb 2025
Solo travelers
12 ulasan
9.0/10
Great
Diposting pada 20 Mar 2025
有點舊,空調有點味道,睡一覺還可以
Terjemahkan
Tanggapan dari Properti: : 尊敬的客户您好,非常感謝您對酒店服務的認可和寶貴時間來為我們點評,在盈悦,我們的每一位小悦都會為您竭誠服務,您的寶貴認可是我們持續提升的不竭動力。有了您的支持的明天會越來越好的,本酒店臨近24小時通關的皇崗口岸的高檔小區皇城廣場安靜舒適,交通便利,吃喝方便。,期待您的再次入住!我們歡迎您再次光臨我們酒店,工作順利,萬事如意!期待您再次光臨,祝您旅途愉快謝謝
Guest User
Yuexin Double Bed Room
Check-in Mar 2025
Couples
1 ulasan
4.5/10
Diposting pada 21 Apr 2025
房間設施好多野壞,舊,殘,核突 - 電話無聲 - 牆身沒電 - 燈製壞 - 無熱水 水龍頭鬆 - 廁所堵塞 - 櫃甩螺絲 問左4點check out,check out果陣話我地遲走要收錢,無溝通,同佢講哂以上既野,先話多謝我地意見
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!