Ulasan Lavande Hotel (Shenzhen Luohu port international trade metro station store)

Very good but hope to see room keep up better condition.

I felt very comfy. The services were great, I had an exceptional experience. I will recommend to my friends in the future.

Facilities are old and lobby is crap. Reception staff knows part of the hotel is under renovation and she still arrange my room next to the it. The noise started from 0800 in the morning. I couldn''t stand it so I called the reception to change the room for me. I waited for 20min but no one came, and I have to call again. A staff finally came to show me to anither room,but just as I was grabbing my belongings, the staff disappeared nowhere. After 10min, he showed up again, but I was already pissed off.I went down to the lobby and asked for refund. Since I booked through trip com, I showed the staff the booking screen capture. She then return the phone to me on the phone call page and said she didn't know how to use the phone. I thought she mispressed and I switch back to the booking screenshot. She then gave me the phone again on the phone call page. I asked her what she exactly wants. Finally she said she wanted me to call the service centre for refund. I was totally pissed off at that time. I' ve never seen bad service like this hotel!

OK thank you

good good good good good good good good good good good good good

Impeccable Service: Our dedicated and highly trained staff are committed to providing personalized and attentive service round the clock. From the moment you step foot in our hotel, you will be greeted with warm hospitality and a genuine desire to make your stay comfortable and memorable. Luxurious Accommodations: Our elegantly designed rooms and suites are tastefully furnished with modern amenities and luxurious touches to provide you with the ultimate comfort. Enjoy plush bedding, spacious bathrooms, and stunning views that create a serene and inviting atmosphere for relaxation. Gastronomic Delights: Indulge in a culinary journey at our exquisite restaurants, where our skilled chefs prepare an array of delectable dishes using the finest ingredients. From international cuisines to local delicacies, our diverse dining options cater to all palates and preferences. Relaxation and Wellness: Unwind and rejuvenate at our world-class spa and wellness center, where you can indulge in a variety of revitalizing treatments and therapies. Our state-of-the-art fitness facilities are equipped with modern equipment, allowing you to maintain your exercise routine even while traveling. Event Spaces: Whether you're planning a corporate conference or a special celebration, our versatile event spaces can accommodate your needs. From intimate boardrooms to grand ballrooms, our experienced events team will assist you in organizing a seamless and successful event. Recreational Facilities: Dive into our sparkling swimming pool, perfect for a refreshing swim or lounging by the water with a refreshing drink in hand. We also offer a range of recreational activities, such as tennis courts, a well-equipped gym, and opportunities for outdoor adventures. Convenient Location: Situated in a prime location, our hotel provides easy access to nearby attractions, shopping districts, and transportation hubs, allowing you to explore the city effortlessly.

Good location and service recommend staying at this hotel in Shenzhen

Not bad Ok

good hotel

The room is clean and tidy, the front desk service attitude is very good, and there are many places to eat downstairs. Sanitation: very clean Environment: very large and comfortable Service: good attitude, patient, I like it very much Looking forward to staying next time

The room is clean and hygienic, and the transportation nearby is very convenient, mainly close to the railway station and Luohu Port. The price is also reasonable, and the hotel decoration is also good. I have always stayed in Jinjiang brand, which is a big brand that is trustworthy. The hotel staff are very enthusiastic. They greet each other when they meet, which is very comfortable. It is equipped with a washing machine and dryer, which is very convenient for business travel. I will come again next time.

The hotel is conveniently located near Luohu Railway Station and close to Exit B of Renmin South Subway Station. There are many restaurants around the hotel and it is also convenient for shopping. The hotel rooms are clean and well decorated. The service staff are very kind. It is good.

The hotel is located near the train station and next to Luohu Village. The location is very convenient and there are many restaurants. Downstairs is Luohu Village on the inner street, where everything is available for food, clothing, housing and transportation. The hotel is located on the entire third floor of the New Ginza Building. On the first floor are all the guest rooms and a hotel restaurant. The breakfast in the restaurant is average, and the current standard is not as good as the Hong Kong tea restaurant or ice room restaurant downstairs. The room facilities are average, the cleanliness is acceptable, and the environment is similar to Zhou Hotel and Home Inn!

Fortunately, the room was upgraded. The facilities were clean. I like this room type very much. I will book this duplex king-size bed room next time I come with my family. The bathroom is equipped with disposable bath towels, which is good. The room is well soundproofed and quieter than the two hotels near the train station.