260 GongYe 8th Road NanShan District ShenZhen, Nanshan District, Shenzhen, Guangdong, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Shenzhen Nanshan KEW GREEN
9.2/10
Very Good
971 ulasan
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Ulasan terverifikasi
Location9.2
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(971)
Positive reviews(957)
Reviews with photos/video(699)
Friendly front desk staff(209)
Easy to get around(208)
Close to metro(146)
Convenient for shopping(79)
Would stay again(50)
Delicious breakfast(42)
Tasty coffee(20)
Loved the night views(14)
Negative reviews(14)
Guest User
Elegant City View Big Bed Room
Check-in Apr 2025
Couples
10 ulasan
10.0/10
Outstanding
Diposting pada 4 Mei 2025
Good healthful staffs by mia
Assisted us in room requirements and quick registration
Tanggapan dari Properti: Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that Mia provided you with efficient check-in and attentive service—it’s what we strive for! Her dedication reflects our commitment to making every stay seamless and comfortable. Looking forward to welcoming you back soon for another healthful and hassle-free experience!
Guest User
Superior Queen Room
Check-in Feb 2025
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 29 Mar 2025
Rock verygood mia verygoodRock verygood mia verygoodRock verygood mia verygoodRock verygood mia verygoodRock verygood mia verygoodRock verygood mia verygoodRock verygood mia verygoodRock verygood mia verygoodverygood mia verygoodRock verygood mia verygoodRock verygood mia verygood
Tanggapan dari Properti: 親愛的客人,非常感謝您選擇我們並留下熱情的點評!看到“Rock verygood”和“mia verygood”不斷出現,我們的團隊也跟着一起開心起來啦~您的每一份認可都是我們前進的動力,未來我們會繼續保持高品質的服務,期待下次相遇時,能為您帶來更多驚喜!祝您生活愉快,一切順心~
Guest User
Elegant City View Big Bed Room
Check-in Mar 2025
Couples
14 ulasan
8.5/10
Very Good
Diposting pada 16 Apr 2025
Friendly & helpful staff. Very convenient location and just beside metro station.
Tanggapan dari Properti: 尊敬的客人,非常感謝您的好評!我們的工作人員始終秉持熱情友好的態度,致力於為每一位客人提供貼心服務。酒店毗鄰四海地鐵站,出行便利,希望能為您的旅程添彩。期待您再次選擇我們,祝您生活愉快!
Guest User
Superior Queen Room
Check-in Feb 2025
Couples
2 ulasan
9.5/10
Amazing
Diposting pada 13 Mar 2025
The service men/women did above and beyond to assist and accommodate everything we needed. The room is very clean and modern above our expectations. The only disappointments are no swimming pool and poor breakfast by their supplier.
Other than those, we are very statify with this hotel and highly recommend this hotel.
Tanggapan dari Properti: Dear guest,Thank you for your kind words and high recommendation! We're thrilled that our staff and room quality exceeded your expectations. We apologize for the lack of a swimming pool and the breakfast issue. Your feedback is crucial, and we're already looking into improving breakfast options. We hope to welcome you back soon for an even better stay.
Hotel is located just beside Sihai station. There is a shopping mall and Walmart opposite. Room is huge with air filter system. However, there are no shelves or hooks in the bathroom.
Tanggapan dari Properti: Dear Guest, Thank you very much for taking the precious time to share your check - in feedback. As you mentioned, the hotel is adjacent to Sihai Subway Station, and there is a shopping mall and Walmart opposite. We are sincerely delighted that this convenience for your travel and daily life, along with the spacious rooms equipped with an air - filtration system, has met your satisfaction. However, we deeply apologize for the inconvenience caused by the lack of shelves and hooks in the bathroom. This is indeed our oversight. We have already arranged for our staff to make adjustments, and the issue will be resolved within the shortest possible time. We are always committed to providing guests with a high - quality experience. We hope this minor incident will not affect your impression of the hotel. We look forward to your next visit, where you can experience our improved and attentive service, and we are confident that it will leave you with an even more perfect memory.
CH
Superior Mini Smart Room - Bay-View (Double Bed)
Check-in Des 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 4 Jan 2025
Rock is friendly and very helpful . Very informative to guide us to the places we like to visit
Tanggapan dari Properti: Dear guests, we're extremely grateful for your high praise of Rock! He has always served guests with enthusiasm and professionalism, and your recognition is the greatest encouragement to him. We are constantly committed to providing every guest with attentive and considerate service, hoping to add more beauty to your journey. We look forward to your next visit, and we will continue to serve you wholeheartedly.
Anonymous User
Elegant City View Big Bed Room
Check-in Okt 2024
Business travelers
12 ulasan
8.5/10
Very Good
Diposting pada 22 Nov 2024
Very new hotel just opened to start service. So room are very clean and comfortable. But some floors are still under construction and elevators are only 2 are in service. Sometimes need to wait long going down/up.
Breakfast is serviced at the outside partner restaurant, where can have some basic items with satisfying quality.
Staff are all friendly and well trained to satisfy customer expectations. I think their attitude is ok. Hope this hotel would become one of my hotel in Shenzhen, let’s see again their facility and staff quality after some while.
Tanggapan dari Properti: Dear friends, thank you for choosing to stay at China Travel Hotels Shenzhen Nanshan Kew Green Hotel and share your experience! We always strive to create an elegant and cozy atmosphere for our guests, so that all guests can enjoy our intimate service with physical and mental pleasure. Thank you for your praise of our hotel's breakfast and small Rui service. As for the problem of long waiting time caused by only two elevators, we will unlock more elevators in the future, so that guests can reach their rooms more quickly. We will look forward to Shenzhen Rui Jing becoming a harbor for you to stay in Shenzhen, and sincerely look forward to meeting you next time. Let us have more opportunities to show you our higher quality service.
Nikesh
Superior Queen Room
Check-in Mar 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 21 Apr 2025
Amazing service and wonderful stay! Kind staff who upgraded our room and gave us breakfast on the house!
Tanggapan dari Properti: Thank you for your wonderful review! We're thrilled to hear you enjoyed the complimentary room upgrade and breakfast – it was our pleasure to make your stay extra special. Our team, especially the kind staff you mentioned, takes great pride in delivering heartfelt service. We look forward to welcoming you back for another amazing experience at our hotel!
KT Seow
Superior Queen Room
Check-in Feb 2025
Family
1 ulasan
9.5/10
Amazing
Diposting pada 14 Apr 2025
Service good, staff polite and manners. Rooms are tidy, comfortable only shower room is small.
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay with us and sharing your valuable feedback! We are delighted that you were satisfied with our service and the cleanliness of our guest rooms—your recognition is our greatest motivation. Regarding the issue with the shower space, we have taken note and will continue to enhance the facility experience. We look forward to welcoming you back and will strive to provide you with warm and thoughtful service as always.
Raphael_bth
Elegant City View Big Bed Room
Check-in Jan 2025
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 9 Feb 2025
Hotel very clean and very well located in the middle of Nanshan district next to Metro station. I highly recommand.
Tanggapan dari Properti: Distinguished guest, thank you very much for your recommendation! The hotel is located in the center of Nanshan District and is close to the subway station to provide you with convenient transportation. A clean and tidy environment is also the service standard we have always adhered to. We are extremely honored to have your recognition. We look forward to your next stay and will open up a new wonderful journey for you!
Pek Wan
Superior Queen Room
Check-in Des 2024
Family
8 ulasan
10.0/10
Outstanding
Diposting pada 2 Jan 2025
Remarks: ROCK
Good service, convenient location, one stop for catering, shopping, massage and facial care, newly opened. Overall: excellent.
Tanggapan dari Properti: Dear guests, we are truly grateful for your high praise. We have been always committed to providing quality services and creating a convenient environment. It's our great honor to receive your recognition. In the future, we will surely keep striving for excellence and live up to your expectations. We are looking forward to your next visit and hope that you can continue to witness our growth.
Mart
Superior Queen Room
Check-in Feb 2025
Couples
2 ulasan
8.0/10
Very Good
Diposting pada 1 Apr 2025
Location is very good. Right next to subway. Very clean but bit small.
Tanggapan dari Properti: Dear Guest,Thank you for choosing our hotel and taking the time to share your valuable feedback! We are thrilled to know that you appreciated our convenient location and the cleanliness of our facilities—these are core strengths we continuously strive to uphold.We have carefully noted your comments regarding the room size. Situated in the heart of the downtown area, some of our room types are designed to prioritize functional compactness and easy access to transportation for seamless city exploration. If you prefer more spacious accommodations for your next visit, please feel free to contact u
I just realised that we book the bayview room but it turned out to be city view. But it is still fine. The staff are helpful. esp the staff members who helped us with the parking
Tanggapan dari Properti: Dear guest, we are extremely grateful for your understanding and tolerance! We are terribly sorry for the small error with the room type. It was like a beautiful "misunderstanding". We will conduct in-depth reflection and strengthen management to ensure that such a situation will not occur again. The fact that our staff have received your recognition is like being awarded a precious medal. We will continue to strive and make up for this shortcoming with more dedicated service. We look forward to your next visit and will definitely provide you with a flawless experience!
Guest User
Superior Queen Room
Check-in Okt 2024
Other
43 ulasan
10.0/10
Outstanding
Diposting pada 27 Nov 2024
room facilities are new and good condition, control can be done through voice control in mandarin. staffs are well trained and paid attention for guests.
Tanggapan dari Properti: Dear friend, thank you for choosing to stay at our hotel and sharing your experience! Every corner of the hotel rooms has been carefully cleaned and inspected by Xiao Rui to provide a safe and comfortable living environment for our guests who have traveled a long way. We also provide intelligent voice services to make our guests feel more relaxed and convenient. We are very happy that our services have provided you with a good experience, and we look forward to meeting you again in the future.
Tanggapan dari Properti: Dear guest, thank you for your kind feedback! We are delighted to hear that you enjoyed our services. Your satisfaction is our greatest motivation, and we will continue striving to provide warm and thoughtful hospitality. Looking forward to welcoming you back soon—wishing you pleasant journeys ahead!