Ulasan Shenzhen Nanshan Science Park high-tech Central ATOURS Hotel

Saya awalnya memesan kamar dengan tempat tidur king, tetapi ada acara yang terjadi. Saya meningkatkan ke kamar dengan pemandangan kota dengan tambahan 10 yuan. Kejutan terbesar bagi saya di kamar ini adalah sebenarnya ada matras yoga dan peralatan relaksasi otot, yang merupakan kabar baik bagi kami penggemar kebugaran. Sudah termasuk sarapan, masakan rebusnya juga enak, dan ada minuman gratis dan teh celup di kamar. Terima kasih khusus kepada Anxiao Butler atas perhatiannya selama tiga hari terakhir, respons tepat waktu dan solusi terhadap masalah pelanggan, pujian 👍👍👍

Wajar jika ada barang yang tertinggal di hotel dan tidak diambil, tapi sangat tidak nyaman jika front desk terus meminta orang untuk mencarinya di rumah. Pengalaman check-in: Dekorasi hotel oke, tapi jendelanya tidak kedap suara. Jendelanya sangat sulit dan gadis dengan kekuatan kecil mungkin tidak bisa membukanya. Ada celah yang besar dan tidak kedap suara sama sekali. Jalan di bawah sempit, banyak mobil dan banyak toko, dan suara tanduknya sangat keras. Ada setetes noda urin kuning yang ditinggalkan tamu sebelumnya di bawah dudukan toilet di kamar mandi. Dari segi pelayanan isyarat, saya mengejar ulasan bintang lima segera setelah saya check in. Bukankah itu yang seharusnya? Apakah mungkin untuk mengevaluasi setelah check-in?

Kami tiba di hotel setelah jam 9:30 malam, akses ke pusat perbelanjaan ditutup. Sebagian besar toko tutup kecuali beberapa pedagang kaki lima. Kami disambut oleh staf meja depan. Kamarnya lebih kecil dari ekspektasi kami namun dihias dengan baik dan fungsional. Kami menikmati sarapan yang lezat di pagi hari dan dengan pemandangan Nanshan yang indah. Secara keseluruhan sangat puas dengan kunjungan kami.

Comfortable stay in a good and clean hotel that takes up a few levels of an office building, hence only two (out of 4) lifts dedicated for hotel usage. Spacious room that's well equipped with everything needed. There isn't any designated drop off point for the hotel except along a narrow two-way road in front of the hotel so traffic gets held up as it takes time to unload/upload luggages onto taxis. Possible to walk to 万象天地 (~20min) and there's two convenience stores nearby (family mart & lawson). Overall a good stay!

I really enjoyed my stay here. The location is perfect, just a few minutes’ walk to the metro, so getting around was super easy. The room was very clean and comfortable, and I have to say the pillows were amazing. I also loved the little details like the Le Labo products in the bathroom. Breakfast was great too, plenty of options and everything tasted good.

Great experience. Extended my stay for 2 More nights

This hotel is very comfortable. I will chose it next time. And all the staffs are polite

Spotlessly clean, super comfortable, and amazing service! I love the hotel’s design, it feels stylish yet very homey. The room was fresh and cosy, and the staff were warm, attentive, and efficient from start to finish. A perfect stay and highly recommended!

This hotel is very good. All the staffs are very polite, when we come into the lobby, they give us a warm welcome. And the service is very good.

I recently stayed at Hotel and had an exceptional experience. The staff was welcoming, and the check-in process was smooth. My room was spacious, clean, and offered a stunning city view. The comfortable bed ensured a restful sleep. The hotel’s central location made it easy to explore the city. Overall, The Hotel exceeded my expectations, and I highly recommend it for its luxury and top-notch service.

this hotel is very good. all staff is very nice and they give us a warm welcome when we come into the lobby.

Clean and spacious room. However, I felt that the gym was small with limited weights.

This hotel’s service is very good. And I like it .

Exceptional service from start to finish! Huge thanks to the reception stars: (Ruo Wan, An Xiao, and Xing Xi) for making our stay perfect. * (Ruo Wan) handled our complex reservation flawlessly – patient, professional, and proactive communication. * (An Xiao) welcomed us with genuine warmth and personalized care, making check-in a delight. * (Xing Xi) provided attentive support throughout our stay, anticipating needs with a smile – true problem-solving excellence. This team's seamless collaboration, genuine kindness, and dedication transformed a good hotel into an outstanding experience. They remembered details, solved requests instantly, and made us feel incredibly valued. The #1 reason we'll return? Ruo Wan, An Xiao, and Xing Xi. Management: recognize these stars! Their hospitality is unforgettable. Will we be back? Absolutely!