Hotel dekat International Cathedral, Shanghai

I last stayed at this hotel 10 years ago, when it was still named ”Regal International East Asia Hotel”. 10 years later, when I had the opportunity to stay at this hotel again, I was surprised that the hotel was more or less kept as the same, with a similar classy style and decor. Even the rooms looked the same! Although they were probably never renovated, the fixtures and fittings were kept in very good condition and the beds comfortable. It is located in a very classy and laid back part of Xujiahui, Shanghai which was part of the former french concession. I had a good stroll down Hengshan Road, and found that while it was tree-lined and as pretty as ever, there were more cafes and malls there now. The location is also very convenient, a short stroll away from Wukang Building, 5 mins walk to Hengshan Road station and 15mins drive from the bund. As I had just arrived from Chongqing, which is most definitely a second tier chinese city, I was taken aback by the good english spoken by the reception, which was much better than that in a similar 5 star hotel in CQ. The hotel staff all provided good service and were courteous. The room was large and I appreciated the work table, something that is not common in other hotels of similar price range. The toilet's design was a little strange though, as there was no real separation from the shower area and the sink(only had a glass door). While I didn't have the time to use the hotel's facilities, there was a large indoor swimming pool and a fully equipped gym-- with fitness instructors and classes. Very impressive. The breakfast at the lobby restaurant was also good, with a good selection of hot food and bread, nothing to complain about. I also loved taking a stroll in the garden behind the restaurant, where locals were exercising and the gentle winter breeze uplifted my mood greatly. Overall, for the price paid, it is a good value for money hotel in Xujiahui, Shanghai, I love the hotel itself and the neighbourhood it is located in. I would not hesitate to recommend this hotel to others and would definitely stay here again if I am back in Shanghai, China.

As a business traveller, when I go to a hotel, I crave familiarity, as there are often enough surprises at work. At the Radisson Xing Guo, I had high expectations, check-in process was smooth and the room was nice. However, when I came back after work, the dirty cups were still inside my room and when I called down to front desk, they sent replacement glasses from room service without any spoons after a long wait. On my second day returning from work, there was only half the normal nunber of bottles of water. The continuous little errors were unfortuante as I never knew what else would go wrong. Hotel overall was nice, and should definitely spend more time training room servicing staff.

Excellent concierge team. The front desk and all the colleagues went above and beyond! We arrived on 5th July. Our child felt unwell from the travelling. The hotel staff was very helpful in helping us find a hospital who would offer outpatient appointments without pre-booking. She helped to get us a taxi. They are a credit to their employer. Nice and clean hotel room. Lovely breakfast buffet. Perfect location. A++++

The room was nice, although compact, but very clean, and the breakfast was very good. I will stay here again next time, and the price is much cheaper than other hotels. Really good reviews!

staff were excellent from front desk to dining hall and room service. we got an upgrade on a minimal sum with a promotion which the reception shared with us there. we wouldn't have known about it. i would recommend this place and stay with the chain again if i ever get the chance to come again. the location was great. all walking distance to sightseeing and shopping strip along jingan. on a side note, i stayed with at least 3 Atour hotels this past 10 days in China and they were all comfortable and welcoming. loved all. they really take into consideration the kids and have tiny bedroom slippers for children unlike most European or American chains.

The Hotel is located in a very nice area, near great restaurants Street and metro Station. Neighbourhood is very nice and near the metro city square. The bed was good. Bathroom could be cleaner.

Front Office Service was great! From the moment we arrived, the receptionist greeted us with a warm smile and promptly checked us in. They were very attentive to our needs, providing useful information about the hotel facilities and local attractions. The process was efficient and hassle-free, making our arrival smooth and enjoyable. Overall, the front office staff exceeded our expectations with their professionalism and friendliness. We would definitely recommend this hotel to anyone looking for exceptional service during their stay.

The front desk service is very good. The black tea is delicious. The room is clean and hygienic. The room delivers towels quickly. The shower has a strong flow. The invoice is also very fast. The robot delivers items quickly. There will be a pre-arrival call to inform the hotel address. I am very satisfied with the stay experience.

the surrounding environment is beautiful and conveniently located the room decoration is also very interesting and makes people happy the service is also good i will stay here next time i have the opportunity

No any English in the hotel, note it if it is important for you. Everything rest was good. Spent almost month here. Breakfast is absolutely not western. Has some options of soup and noodles, but is hard to understand how to use it and order it and what is it, haha. Breakfast time ends early, but is usual for China. Little gym, laundry - you can wash and dry your clothes. Nice location, different metro lines nearby. Little shopping mall with very good supermarket. Nice toilette😁