Atour S Hotel Hongqiao Center Shanghai

來上海第一晚選擇的虹橋亞朵，慶幸選對了酒店，酒店設施齊全，乾淨整潔，環境優雅，服務到位，打卡網紅牆，早餐種類齊全營養豐富，北方人表示最愛吃的就是葱油拌麪，臨出門還深深地體驗到了藝術的薰陶，出行第一站的快樂，為之後幾天的旅程鋪就了美好的開端，因為印象太好了，所以從蘇州回來上海之後的四個晚上依舊選擇的是陸家嘴亞朵酒店，一如既往不錯的體驗，今後出行第一首選，大力推薦！

缺點可能就是找酒店前台入口有點麻煩，我們因為晚上到，沒注意腳下，以為是商場裏面的藝術館，沒想到是入口。然後沒有吃早餐所以無法給意見，但房間裏面很漂亮，採光也不錯，空間很大。酒店位置也很不錯，離地鐵和韓國街都很近，再就是附近有兩個商場，也很方便，我們從這邊叫車去的迪士尼也挺快的，45分鐘，因為有券，大概花了83，這樣帶小孩不用擠地鐵也不用起早，我們家是佛系遊玩，不説玩了很多，但是孩子喜歡的全完了，商店也看了，如果孩子小又不是第一次去迪士尼，建議11點左右入園區，不用排隊很久，10分鐘就可以了，我們23號去的，天氣也很涼快。最後酒店工作人員服務態度很好，以後再去還是會選擇這家酒店。

This hotel is connected with big shopping mall and nearby Hongqiao International Airport around 20 minutes by taxi. Also, there is another shopping mall nearby the hotel around 5-10 minutes relax walking. Designs of the hotel and room are nice and comfortable, but the front desk staffs’ working attitude can be improved a lot such as be patient to listen what the question asked by guest carefully. My with my family in this hotel is good with the hotel room, but super bad experience with the front desk staffs as they ignored me and didn’t have passion to assist for finding my little package sent by outside shop to the hotel front desk counter. One male staff with black glass didn’t put his patient to check the counter which package is me and replied me that he cannot find anything for me, but I can see pne package with paper bag and the shop name which is the one I bought and asked the shop send to my hotel. I also tried to ask another male staff to help, but he ignored me as he is assisting another guest for check-in. That’s fine and then I ran back to the 1st male staff with black glass, but he kept ignoring me at the his free time and mentioned nothing package for me. Finally, I have spent ally least 20 minutes together with my kid for waiting to get back my package (gift) sending by outside shop. Besides that, one female front desk staff with long hair is little bit tricky to ignore my complaint about my room is super wet with water in front of the bathroom entrance as she knows the twins bed size is little bit smaller for me and kid sleeping, then she pushed me to buy member card for upgrading my room with breakfast and ignore the hotel room problem. I am totally up sad with the front desk staffs’ services for my stay with family this time as tricky and no outstanding service.

Staffs are very kind as always and the facility is convenient! Mr.Zhongzhi who helped me was very kind :)

I think she deserved to be employee or ambassador for Atour. Well done and keep up the good work.

Excellent hotel. Very friendly staff. The rooms are very comfortable and good for kids. I recommend this hotel.