Ji Hotel (Shanghai Jing'an Temple Kangding Road)

I booked this hotel as I've been always a Ji hotel customer for years but this time was the most weird experience that I've ever had. Generally the hotel,cleanliness and location is good,also the staff were very helpful and tried their best to give me the best room they had although they couldn't speak English. The most weird thing is that I gave them my luggage when I checked out and by the time that I came back to get my luggage they gave me a similar luggage just like mine but belonged to someone else and I found it out when I came to airport to get boarding card! Briefly this situation made a lot of trouble for me and after all the phone calls,stress and etc. I couldn't get my luggage as it was too late for them to send. Now that I left the country I gotta spend 4000¥ to get my luggage back and the only thing they did was to send it to my friend's place in Shanghai. I expected Ji hotel to take full responsibility for this mistake and act more professional but I'm disappointed Now. So to everyone who's going to book this hotel,pls be more careful with your belongings as the staff may put you in trouble and one more thing to say is that if you're a light sleeper, forget this branch of JI hotel for now since their next door is on a 24/7 construction that may not be very sleep friendly to you!

Hotel was quite a walk away from the nearest metro stations so we ended up calling a Didi for most of our commute. Other than location, everything else was great. Service staff were friendly, breakfast was good, rooms were spacious and clean and ordering food delivery or room service was very convenient with the robot sending the required things to our room.

I stayed here for only 1 night. The downside is there was no entrance for car. I had 3 luggages and it was hard to move from the street to the hotel. The staffs don’t speak English, however, they are friendly and helpful. There is a guy who helped me with the clothes steamer was extremely nice. I’d like to stay there more :)

The front desk staff was amazing. I had some problems with meituan (25/2/23 11:00) and needed to return my order but I needed to leave. She helped me speak with customer service to arrange for my things to be returned. I’m so grateful for her help

Very good

It’s definitely value for money. The hotel seem new, furniture & bathroom is in good condition. Clean and cozy.