Ulasan Shanghai JOYFUL YARD Hotel (Shanghai Pudong Airport Store)

Tanggapan dari Properti: Dear guests: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! I wish you a happy life!

Tanggapan dari Properti: 尊敬的顧客:您好！謝謝您的寶貴意見！我們一定檢討自己做的不足的地方並積極改正。儘量達到您的滿意，歡迎監督！謝謝！

Tanggapan dari Properti: Dear guest, thank you for your multiple stays, which is your recognition of the hotel. We are deeply sorry that this stay did not meet your expectations. Regarding the situation you mentioned that the shuttle bus left ahead of time, we retrieved the clock-in record of the shuttle bus on that day. The shuttle bus driver clocked in and took photos with a sign with the hotel name in Chinese and English at 23:45 on time outside Gate 26 on the third floor of the T2 Passenger Terminal. The bus did not leave in advance. As for the problem you mentioned that the shuttle bus left in advance when you checked in last year, the hotel sent another car to pick you up. It was because it was impossible to distinguish whether the guest was late or the shuttle bus left in advance in the situation you mentioned. The hotel has set a time point for clocking in and holding a sign to ensure that the bus leaves on time to avoid unclear responsibilities. Guests who miss the time can also wait for the shuttle bus in the next hour. As for the small room you mentioned, this time you booked the single room with the lowest price in the hotel. The room type and area are also clearly stated on the website, which is in line with the actual situation. You have booked the hotel's superior room type before, and the feeling is different. Please understand. Finally, I wish you a happy life and all the best. In response to your additional review, the situation the front desk informed you is not inconsistent with the driver holding up a sign and taking a photo, because there are not always empty parking spaces at Gate 26. When the shuttle bus arrives at Gate 26 and there are other vehicles parked, the bus will park a little in front or behind. After getting off the bus, the driver will walk to Gate 26 and hold a sign to look for guests and direct them to get on the bus. When the bus is ready to depart, he will hold up a sign with the hotel's name at Gate 26 and take a photo and clock in before driving away. The hotel provides this free service sincerely for the guests. In most guests' reviews, you can see that we are punctual and no one is lying. If you still don't believe it, we can provide the driver's clocking-in photo at that time for your verification. Here's a little suggestion for you: arrive at the shuttle bus stop 5 minutes early so this won't happen. Thank you again for your review.

Tanggapan dari Properti: Dear guests, hello! Thank you very much for choosing to stay in our hotel and thank you for your comments. Your support is the driving force of our work. We look forward to your next stay and wish you a happy life!

Tanggapan dari Properti: 尊敬的客人：您好，感謝您的積極反饋，溢喜小院全體員工緻力於為我們的客人提供滿意的服務，讓客人滿意而歸，在以後的工作中我們將繼續秉持優質的服務理念，為我們的客人提供服務，期待您的下次入住，祝您生活愉快！

Tanggapan dari Properti: 尊敬的客人：您好，感謝您這麼認真的點評，以及對我們的服務和酒店品質的肯定，我們一定會認真做好每個細節，讓消費者更加滿意，溢喜小院歡迎您再次光臨，祝您生活愉快！

Tanggapan dari Properti: Dear guest: Hello! Thank you for your serious review and affirmation of our service and hotel quality. Being able to provide you with a good accommodation environment and high-quality service is the driving force of our efforts. All hotel staff are committed to providing satisfactory services to our guests and making them return with satisfaction. In the future work, we will continue to uphold the concept of high-quality service and provide services to our guests. Thank you again! Looking forward to your next visit!

Tanggapan dari Properti: Dear guest: Hello, thank you for choosing Yixi Courtyard. We are located near Pudong Airport, about three kilometers away from the nearest subway station. You can take our shuttle bus to the airport and take Line 2. You can reach Lujiazui, Nanjing East Road, and the Bund without transferring. If you have any travel questions during your stay, you can go to the front desk for consultation. We will answer your questions and look forward to your next stay. I wish you a happy life!

Tanggapan dari Properti: Dear guest: Hello, thank you for choosing and staying at Yixi Courtyard. I am glad to see your positive feedback. It has always been the wish of all our colleagues at Yixi Courtyard to satisfy our guests! Thank you again! We look forward to your next visit!

Tanggapan dari Properti: Dear guest: Hello! Thank you for your serious review and your affirmation of our service and hotel quality. We will definitely do every detail carefully to make consumers more satisfied. Yixi Courtyard welcomes you to visit again~

Tanggapan dari Properti: Dear guest: Hello! Thank you for choosing Yixi Courtyard and giving us such a detailed review. Providing you with a good accommodation environment and high-quality services is the driving force of our efforts. We are very happy to receive your recognition and affirmation! Looking forward to your next visit! I wish you a smooth work and good health!

Tanggapan dari Properti: 尊敬的客人:您好， 感謝您選擇併入住溢喜小院，很高興看到您積極良好的反饋，一直以來，讓客人滿意，稱心，是我們溢喜小院全體同仁的願望！再次感謝您！ 期待您的下次光臨！祝您生活愉快！

Tanggapan dari Properti: Dear guest: Hello, thank you for choosing and staying at Yixi Courtyard. I am glad to see your positive feedback. It has always been the wish of all our colleagues at Yixi Courtyard to satisfy our guests! Thank you again! We look forward to your next visit!