Ulasan Holiday Inn Express Shanghai Putuo

Tanggapan dari Properti: Dear guest, thank you for staying with us and sharing your experience with us. The hotel faces the Suzhou River and enjoys the beautiful scenery of the waterfront alone. It is located next to Longde Road subway station of subway lines 11 and 13. The hotel rooms are refreshing, stylish, clean, comfortable and equipped with all necessary facilities. Imported soft bed linen for a warm night's sleep; thermostatic shower head to relieve travel fatigue; desk, sofa, internet, always available for leisure work; a nutritious and delicious breakfast, fresh and delivered daily, to start a new day full of vitality. We look forward to welcoming you on your next trip to Shanghai. Sincerely, IHG Social Listening Team

Tanggapan dari Properti: Tamu yang terhormat, Kami sangat senang mendengar bahwa Anda memiliki pengalaman menginap yang menyenangkan di hotel kami. Kepuasan dan persetujuan Anda adalah konfirmasi terbaik bagi kami. Hotel kami menyediakan lingkungan yang aman dan dapat diandalkan, kamar tamu yang hangat dan nyaman, kebersihan yang bersih dan menyegarkan, serta layanan yang antusias. Selama menginap, Anda juga dapat menikmati mandi yang menyegarkan, tidur yang berkualitas, Internet berkecepatan tinggi, sarapan Cina dan Barat gratis, binatu swalayan, parkir gratis, dan layanan lainnya. Kami akan terus bekerja keras dan berharap dapat bertemu Anda lagi. Hormat kami. Tim Social Listening IHG

Tanggapan dari Properti: Tamu yang terhormat, Terima kasih telah berbagi pengalaman positif Anda di hotel kami. Kami senang mendengar bahwa Anda memiliki pengalaman menginap yang menyenangkan bersama kami dan menikmati layanan kami. Kami akan menyampaikan pujian Anda kepada Jiajia dan Leo, yang telah memberikan layanan yang sangat baik selama Anda menginap. Mereka akan senang mendengar bahwa upaya mereka telah diakui dan dihargai oleh para tamu kami. Terima kasih sekali lagi telah memilih hotel kami dan telah meluangkan waktu untuk berbagi umpan balik Anda. Kami berharap dapat menyambut Anda kembali dalam waktu dekat. Tim Social Listening IHG

Tanggapan dari Properti: Tamu yang terhormat,Terima kasih atas masukan dan ulasan Anda tentang hotel kami. Kami sangat menyesal mendengar bahwa Anda memiliki pengalaman negatif selama menginap. Mohon maaf yang sebesar-besarnya.Kami sangat memperhatikan kebersihan dan pemeliharaan hotel kami dan menyesal bahwa kami tidak memenuhi harapan Anda dalam hal ini. Kami telah segera menyampaikan masalah yang Anda sampaikan kepada tim tata graha dan pemeliharaan kami dan kami akan memastikan bahwa kami mengambil langkah-langkah yang tepat untuk mencegah masalah serupa terjadi di masa mendatang. Mengenai kebijakan pengembalian dana kami, instruksi yang jelas diberikan selama proses reservasi. Kebijakan kami sejalan dengan standar industri dan kami mohon maaf atas ketidaknyamanan yang mungkin ditimbulkan. Kami harap Anda akan memberi kami kesempatan lain untuk memberi Anda layanan yang sangat baik dan akomodasi yang nyaman yang menjadi ciri khas kami. Jika Anda memiliki masalah atau pertanyaan lebih lanjut, jangan ragu untuk menghubungi kami secara langsung.Tim IHG Social Listening

Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback with us. We appreciate your comments on the location and service of our property, as well as your honest opinion about the breakfast.However, we are disappointed to hear that the breakfast did not meet your expectations, especially when compared to other Holiday Inn hotels. We take guest feedback seriously and will use your comments to improve our breakfast offerings. We understand that breakfast is an important part of the hotel experience, and we are committed to providing a variety of high-quality options to satisfy our guests.We hope to have the opportunity to welcome you back to our hotel in the near future.Warm regards,IHG Social Listening Team

Tanggapan dari Properti: Dear Guest,Thank you for your feedback. We're glad you enjoyed the cleanliness, modern look and great location of our hotel. We apologise for the breakfast and room issues, particularly the toilet door. We'll address these immediately to improve your future stays.We value your feedback and will work to improve these areas to enhance your future stays with us. Thank you again for choosing our hotel and for your comments. We hope to see you again soon.Kind regards, IHG Social Listening Team

Tanggapan dari Properti: Dear Guest,Thank you for your feedback. We're glad to hear that you enjoyed the quiet and cleanliness of our hotel, and found the breakfast satisfactory. We apologize for the lack of nearby dining options and will look into ways to improve this.We appreciate your comments and hope to see you again soon.Best regards,IHG Social Listening Team

Tanggapan dari Properti: Dear Guest,Thank you for staying with us and taking the time to give us your feedback. We are pleased to hear that you had a great stay with us, enjoyed our quiet location and breakfast, and found our front desk staff, Lily and Jiajia, helpful with your requests.At our hotel, we pride ourselves on providing excellent service and amenities to ensure a comfortable and enjoyable stay for all our guests. We will be sure to pass on your kind words to Lily and Jiajia, who will be delighted to know that their efforts are appreciated.We hope to welcome you back in the near future and provide you with another memorable experience.Kind regards,IHG Social Listening Team

Tanggapan dari Properti: Dear Guest,Thank you for your feedback. We understand that while our hotel has a classic charm, there is always room for improvement. We appreciate your comments on the cleanliness of our facilities and will continue to ensure that they are maintained to the highest standards.Regarding breakfast, we understand that the choice may have been limited for your liking. We are constantly reviewing our menu to provide a variety of options to suit different tastes and dietary requirements. Your feedback will be taken into consideration as we strive to improve our breakfast offerings.Thank you again for your stay and we hope to welcome you back in the future with an improved experience.IHG Social Listening Team

Tanggapan dari Properti: Dear guest, thank you for staying with us and sharing your experience with us. The hotel faces the Suzhou River and enjoys the beautiful scenery of the waterfront alone. Approaching the river, you can leisurely encounter flowers and green trees, as if walking from the bustling city to a quiet and peaceful "paradise". The hotel rooms are refreshing, stylish, clean, comfortable and equipped with all the necessary facilities. Imported soft bed linen for a warm night's sleep; thermostatic shower head to relieve travel fatigue; desk, sofa, internet, always available for leisure work; a nutritious and delicious breakfast, fresh and delivered daily, to open a new day full of vitality. We look forward to welcoming you on your next trip to Shanghai. Yours sincerely, IHG Social Listening Team

Tanggapan dari Properti: Dear Guest,Thank you for your kind words about our hotel staff. We're glad to hear that Lily at the reception desk was able to assist you and resolve any issues during your stay. Providing excellent customer service is our top priority, and we're proud of our team for their professionalism and helpfulness.We appreciate your feedback and hope to welcome you back to our hotel in the near future. If there's anything else we can do to make your stay even better, please don't hesitate to let us know.Sincerely，IHG Social Listening Team

Tanggapan dari Properti: Dear Guest，Thank you for choosing our hotel and for taking the time to share your experience with us. We are delighted to hear that you found our location convenient and quiet, near the Suzhou river, and that our hotel met your expectations. Our team works hard to maintain a comfortable and relaxing environment for our guests, and we are glad to know that you had a pleasant stay.Once again, thank you for choosing our hotel and sharing your feedback with us. We hope to have the pleasure of welcoming you back soon!Have a great day, IHG Social Listening Team

Tanggapan dari Properti: Dear guest, thank you for your support and review of the hotel. The hotel is located at the intersection of Putuo, Jing'an and Changning districts, next to subway lines 11 and 13, which can be conveniently transferred to lines 3, 4, 10 and 2, line 2 to Hongqiao Airport and Pudong International Airport, and a 10-minute drive to Shanghai Railway Station. It is very convenient for transportation. We clean every corner with care to make sure the rooms are clean and tidy. We pay great attention to details, whether it's bed sheets, duvet covers or bathroom products, all of which are strictly cleaned and sterilised. The good view and lighting allow you to wake up to the sunshine and enjoy the view in the morning. Breakfast buffet is one of the specialities of Xiao Zhi Jia, we offer a rich variety of dishes including classic Chinese and Western dishes and local specialities, we also provide freshly ground coffee so you can taste the mellow aroma of the freshest coffee beans. We are looking forward to your visit! We wish you a safe journey!IHG Social Listening Team

Tanggapan dari Properti: Dear guest，Thank you so much for your wonderful review! We're delighted to hear that everything was to your satisfaction. And we're thrilled that you found our attendant Lily to be so cute. She's truly a gem on our team, and we're glad she made a positive impression on you. Thank you again for your kind words, and we look forward to serving you again in the future!Have a great day, IHG Social Listening Team