Ulasan Xinju Garden Hotel (Shanghai International Tourism Resort)
Xinju Garden Hotel (Shanghai International Tourism Resort)
Building 2, No.30 Lubin Road, Pudong New Area, Shanghai, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.4/5
881 ulasan
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Ulasan terverifikasi
Lokasi4.4
Fasilitas4.4
Layanan4.5
Kebersihan4.4
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SARA (Awesome Traveler)
Fashionable Double Room
Menginap di Sep 2024
Pasangan
13 ulasan
3.2/5
Diposting pada 5 Okt 2024
Kamarnya besar dan bersih. Namun lokasinya kurang strategis bagi mereka yang tidak punya mobil. Lokasinya sangat jauh dari pusat kota, tidak ada restoran di sekitar. Suasananya sangat sepi. Saya memesan kamar dengan sarapan dan mereka bilang juru masaknya tidak tersedia. Jadi, mereka menyiapkan sarapan yang sangat mendasar, yaitu telur rebus dengan susu dan satu roti isi sayuran untuk setiap orang atas permintaan saya. Namun, saya sudah meminta mereka untuk mengganti sprei, tetapi mereka tidak menghiraukan dan kebersihan kamarnya juga sangat biasa saja. Namun, dengan harga ini, harganya cukup terjangkau.
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: Selamat datang dan bermain lagi! semoga hidupmu bahagia
Louie1
Fashionable Double Room
Menginap di Jul 2024
Sendiri
4 ulasan
5.0/5
Fantastis
Diposting pada 5 Agt 2024
Dekat dengan Disneyland. Kamar bersih. Proses check-in cepat. Luar biasa.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 感謝認可 歡迎下次光臨
Maro 马洛恩
Kamar Spesial
Menginap di Okt 2024
Bepergian dengan teman
6 ulasan
2.5/5
Diposting pada 2 Des 2024
The hotel offers an affordable stay with a friendly and helpful receptionist who promptly changed my room when the first one was dirty. However, the location is far from the city center, with no nearby restaurants or public transportation, making it inconvenient for travelers. Despite advertising breakfast, it was unavailable during my stay, and there were electricity outages for the first two days. While the price is good for those who prioritize budget over convenience, it may not be suitable for guests seeking basic amenities and a central location.
Terjemahkan
Tanggapan dari Properti: 你好我們這裏離迪士尼近!迪士尼離市區比較遠!
Khrystyna
Kamar Spesial
Menginap di Sep 2023
Sendiri
9 ulasan
4.5/5
Sangat Baik
Diposting pada 13 Okt 2023
Nice hotel. Very friendly staff.
A little bit far from Ubud center, but there’re many nice cafes nearby.
Tasty and cheap breakfast 🥞
Actually no indoor swimming pool, was before, now it’s a part of the restaurant.
Terjemahkan
Tanggapan dari Properti: 感謝親的認可歡迎下次過來
Anarshdee
Duplex Family Loft
Menginap di Jun 2024
Keluarga
13 ulasan
5.0/5
Fantastis
Diposting pada 9 Agt 2024
Wow very wonderful hotel guve me chances i love this hotel better
Terjemahkan
Tanggapan dari Properti: 感謝認可 歡迎下次光臨
Mirza Maghfira Annisa
Kamar Spesial
Menginap di Des 2023
Bepergian dengan teman
4 ulasan
5.0/5
Fantastis
Diposting pada 8 Jan 2024
Clean room, and it’s so big for me and my 2 friends. They have shuttle bus for Disneyland as well
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好,感謝您把這次住宿體驗分享出來,非常感謝您對我們酒店的認可,我們酒店全體員工都是抱着熱情、好客的待客之道來面向每一位住客,酒店每天都有迪士尼免費的接送班車,酒店衞生每天都有專業的阿姨精心打掃。就是為了能讓遊玩一天的您們能好好的休息。再次感謝您的五星好評,期待您的再次入住ღ( ´・ᴗ・` )比心Dear guest, hello. Thank you for sharing this accommodation experience. Thank you very much for your recognition of our hotel. All staff of our hotel treat every guest with enthusiasm and hospitality. The hotel provides free Disney shuttle buses every day, and the hotel is meticulously cleaned by professional aunties. It's just to allow you, who have been playing all day, to have a good rest. Thank you again for your five-star review, and we look forward to your next stay
affaz
Kamar Deluxe 2 Tempat Tidur
Menginap di Nov 2023
Keluarga
4 ulasan
1.5/5
Diposting pada 30 Des 2023
One of the worst experience. I recommend never to go to this hotel. the only advantage is that this hotel is near to the Shangahi Disneyland and it has free shuttle buss.
1. Water availability:
There was no hot water available for 3 days and it was winter period. we didn’t even wash our self for entirely 3 days.
2. Room:
The room pictures on this app is totally different than the actual room. We booked a room with a room with the closet but they gave us a room without the closet. we had to complain and change the room.
3. Room Temperature:
The room temperature is worse, had to on the heating after entering the room. so everyday have to wait in cold until the room is warm enough. when we talked to the reception she said it’s like that in all the rooms.
4. Cleaning Service:
There is a button to on for cleaning, but it seems that we have to inform the reception if we want to clean and that button is useless. After informing to clean also they clean the toilet only.
5. Room Amenities:
Requested the reception for a fork/ spoon and they saifd it’s not available at the hotel.
6. Luggage Storage:
Asked the receptionist to store the luggage after checkout until our departure time to airport. She asked the quantity of the luggage and said yes. Once we went downstairs, she said that the luggaes are too many any refuses to keep them, we had no other option so we kept the luggages in the dining area at our own risk.
7. Customer Service:
There was one good receptionist, but the other one is extremely rude. doesnt even greet and is always angry
Terjemahkan
Tanggapan dari Properti: 首先非常抱歉,由於上週上海氣温突降零下6度,導致水管爆裂引起熱水設備損壞,對於那兩天水温不夠造成的不便,我們深表歉意,那幾天上海許多酒店也都出現此現象,我們的工作人員為此兩個晚上都沒有睡覺搶修設備,但還是對你們造成了影響,請您諒解。另外我們網上的房間圖片都是實拍圖哦,照片上您所説的壁櫃由於使用年限而破舊,對此於今年十月份整個二樓做了重新裝修換了新的傢俱,拆除了破舊的櫃子。但您提出後我們工作人員也及時給您調整到了沒改造的三樓帶櫃子的房間。關於房間温度,上海屬南方城市不供暖,開空調也是能達到您舒服的温度的哦。你們一開始預訂了一週的房間,由於水温不夠導致的不便,提出全額退款,當天已下午四點,按理當天的房費是不予退款了,考慮到前兩天確實我們水温不夠,為表示歉意當天以及接下來的幾天房費我們都已全額退款,但是對於前兩天已入住的房費真就無法按照您所提出來的要求賠償了。祝你們在中國旅途愉快。First of all, we are very sorry that the sudden drop in temperature in Shanghai last week caused the water pipe to burst and damaged the hot water equipment. We deeply apologize for the inconvenience caused by the insufficient water temperature during those two days. Many hotels in Shanghai also experienced this phenomenon during those days. Our staff did not sleep for two nights to repair the equipment, but it still caused an impact on you. Please understand. In addition, the room pictures we have online are all real-life photos. The wall cabinet you mentioned in the photos is dilapidated due to its age. In October of this year, the entire second floor was renovated and replaced with new furniture, and the old cabinet was dismantled. But after you mentioned it, our staff promptly adjusted it to a room on the third floor with cabinets that had not been renovated. Regarding room temperature, Shanghai is a southern city that does not provide heating, and turning on air conditioning can also achieve a comfortable temperature for you. You initially booked a room for a week, but due to inconvenience caused by insufficient water temperature, you requested a full refund. It was already 4 pm on the same day, so the room fee for that day should not be refunded. Considering that we did not have enough water temperature in the previous two days, we apologize for the inconvenience and have already refunded the room fee for that day and the following days. However, we cannot compensate for the room fee that you have already checked in for the previous two days as per your request. Wishing you a pleasant journey in China.
Tamu
Duplex Family Loft
Menginap di Mei 2023
Bepergian dengan teman
2 ulasan
4.7/5
Menakjubkan
Diposting pada 21 Jun 2023
It was a nice and comfy stay, very close to the Disneyland. The hotel provides shuttle bus to Disney.
Terjemahkan
Tanggapan dari Properti: 人生最大的快樂就是我們的勞動得到認可,我們一直在努力,必不負您所望!
Hannah
Fashionable Double Room
Menginap di Nov 2023
Sendiri
14 ulasan
5.0/5
Fantastis
Diposting pada 19 Feb 2024
This was a great hotel to visit Disneyland on a budget. The hotel was a 15 minute shuttle bus (provided by the hotel at no extra cost) and was in a quiet neighbourhood. In terms of Shanghai in general, it is a little far away from the other attractions, but I would recommend it to anyone visiting Disneyland.
Terjemahkan
Tanggapan dari Properti: 感謝你對我們酒店的肯定與認可
Abdul
Deluxe Double Room
Menginap di Sep 2023
Pasangan
8 ulasan
4.5/5
Sangat Baik
Diposting pada 6 Okt 2023
Location is really close to Shanghai Disneyland which is the only advantage of this hotel. They also provide Disneyland shuttle service for pickup and drop. There are no restaurants in nearby.
Terjemahkan
Tanggapan dari Properti: 是的,我們酒店離迪士尼近開車12分鐘左右的哦,很近的,去迪士尼我們是免費接送的哦。附近的外賣比較多的,附近也有餐廳的親,感謝您的認可,歡迎下次光臨
Mariposa6
Fashionable Double Room
Menginap di Nov 2023
Bepergian dengan teman
2 ulasan
3.2/5
Diposting pada 13 Des 2023
Not so good side. But the hotel was worth the price. It was quiet affordable
Good location for Disneyland. Was alright to sleep .
Terjemahkan
Tanggapan dari Properti: 感謝你對我們的認可 歡迎下次光臨
Kong1006
Fashionable Double Room
Menginap di Des 2023
Pasangan
13 ulasan
5.0/5
Fantastis
Diposting pada 18 Jan 2024
Nice hotel , provided disneyland transportation.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好, 感謝您對我們的酒店的肯定 ,我們會更加努力讓每一位入住的賓客都感受到我們的誠意,我們對每一位住客都是熱情的,房間的衞生我們的阿姨每天都會精心打掃,酒店離迪士尼也是非常近,每天早上有七點八點兩班班車送去迪士尼晚上迪士尼煙花結束之後接回,就是為了方便每一位住客。再次感謝您的認可,期待您的再次入住。
Tiffany97
Deluxe Double Room
Menginap di Nov 2023
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 7 Des 2023
Friendly good service
Terjemahkan
Tanggapan dari Properti: 您好感謝您對我們酒店的五星好評,我們相信好 的服務會給您好的心情,讓您住的舒心,我們酒 店都是一客一換保潔阿姨都是精心佈置和打掃, 早上七點八點會有班車送往迪士尼,晚上迪士尼 煙花結束之後接回,再次感謝您對我們酒店的認 可,賓客的認可是我們的動力。期待您的下次入 住祝您生活愉快,萬事如意Hello, thank you for your five-star review of our hotel. We believe that good service will bring you a good mood and make your stay comfortable. Our hotel has a one guest, one change of cleaning staff, and is carefully decorated and cleaned. There will be a shuttle bus to Disney at 7:8am in the morning, and it will be picked up after the Disney fireworks are over in the evening. Thank you again for your recognition of our hotel. The recognition of our guests is our motivation. Looking forward to your next stay. Wishing you a happy life and all the best