Ulasan Atour Hotel Shanghai Xintiandi Metro Station
Atour Hotel Shanghai Xintiandi Metro Station
Building 7, No. 199, Hefei Road, Huangpu District, Shanghai, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.8/5
Istimewa
1633 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.8
Fasilitas4.7
Layanan4.8
Kebersihan4.8
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Semua ulasan(1633)
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Lokasi strategis(190)
Dekat stasiun MRT(105)
Resepsionis sangat ramah(99)
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TV luar biasa(11)
Buruk(23)
Jeni
Jimu Family Twin Room
Menginap di Okt 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 5 Nov 2024
Hampir semua staff hotel ny sangat luar biasa ramah membantu. Luar biasa ! apalagi staff resepsionis nya memawarkan lare check out karna saya membawa orangtua. kamar modern. rapi .bersih .nyaman . sarapan enak. bervariasi.
ad ruangan laundry. semua tersedia dengan baik. staff ny sangat membantu
Tanggapan dari Properti: 親愛的朵友,感謝您的好評,從您簡潔的評價中能看出您對朵兒的滿意和支持,朵兒也希望用温暖有愛的服務,潤物細無聲的美好去打動每個朵友,始終為您提供一個舒適温暖的“家”。朵兒期待您再次光臨,始於亞朵,終於亞朵,感謝您的青睞。
Retireetravel
Kamar Superior Queen
Menginap di Mei 2024
Pasangan
80 ulasan
4.7/5
Menakjubkan
Diposting pada 12 Jun 2024
Staf yang luar biasa setiap saat, selalu sangat penuh perhatian & perhatian dari semua staf. Dalam jarak berjalan kaki ke pusat perbelanjaan Xintiandi & jalan-jalan perbelanjaan. Banyak pub & restoran di sekitar. Naik jalur 2 & pindah ke jalur 10 untuk mencapai hotel dari pintu keluar 1 dengan eskalator. Hanya 5 menit berjalan kaki dari stasiun. Secara keseluruhan puas
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Melihat teks lengkap ini, Anda tahu bahwa tuan kecil sangat puas dengan Duoer. Tujuan Duoer adalah menciptakan kejutan yang berbeda untuk setiap tuan kecil. Tampaknya kali ini sangat sukses. Tuan kecil puas dengan Duoer senang dan berharap tuan kecilku bisa sering memilih Duoer akan memberimu kehangatan yang berbeda setiap saat~
Calvin
Jimu Family Twin Room
Menginap di Mei 2024
Keluarga
40 ulasan
5.0/5
Fantastis
Diposting pada 19 Jun 2024
Kamar sangat baru, bersih dan dekat dengan metro
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Berikut balasan dalam bahasa Inggris untuk komentar "Kamar yang sangat baru, bersih, dan dekat dengan metro":Tamu yang terhormat,Terima kasih banyak telah memilih untuk menginap bersama kami dan meninggalkan ulasan yang luar biasa!Berikut balasan dalam bahasa Inggris untuk komentar "Kamar yang sangat baru, bersih, dan dekat dengan metro":Tamu yang terhormat,Terima kasih banyak telah memilih untuk menginap bersama kami dan meninggalkan ulasan yang luar biasa!Kami senang mendengar bahwa Anda merasa kamar Anda benar-benar baru, bersih, dan berlokasi strategis di dekat metro. Inilah yang kami perjuangkan - untuk menyediakan akomodasi yang nyaman, bersih, dan mudah diakses bagi tamu kami.Kami bangga memberikan pengalaman menginap berkualitas tinggi, dan kami terus berupaya meningkatkan fasilitas dan layanan kami untuk memastikan setiap tamu merasa seperti di rumah sendiri.Sekali lagi, terima kasih atas kata-kata baik Anda. Kami berharap dapat segera menyambut Anda kembali dan terus melampaui harapan Anda.Jika Anda memiliki saran atau memerlukan bantuan, jangan ragu untuk menghubungi kami.Salam hangat,
Kwan Su Min
Kamar Superior Queen
Menginap di Jan 2024
Sendiri
2 ulasan
4.7/5
Menakjubkan
Diposting pada 3 Mar 2024
***a butik. Desain sederhana dan cerdas. Pilihan sarapan sangat baik. Saya bahkan bisa membuat sendiri 咸豆花
Satu-satunya kekurangan, konstruksi di seberang hotel mulai bekerja sangat awal dan saya tidak bisa tidur.
Juga tidak ada brankas di kamar, kalau-kalau ada yang membutuhkannya
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Terima kasih banyak telah meluangkan waktu dari jadwal sibuk Anda untuk memberikan ulasan untuk Duoer. Saya sangat menyesal memberi Anda pengalaman menginap yang buruk kali ini. Mengenai pertanyaan yang Anda ajukan, Duoer akan bekerja lebih keras untuk meningkatkannya di masa mendatang. Terima kasih banyak atas ulasan Anda tentang Duoer. Pertanyaan yang diajukan oleh keluarga Er. Jika Anda memiliki pertanyaan tentang kamar saat Anda menginap di rumah Duo'er, Anda dapat menghubungi Duo'er. Saya sangat menyesal sekali lagi dan Duo'er akan terus bekerja dengan baik~~ Selalu ada kehangatan dari pertemuan tak terduga, Duoer menantikan kunjungan Anda lagi
Vergara Ruiz
Kamar Superior Queen
Menginap di Agt 2024
Pasangan
8 ulasan
5.0/5
Fantastis
Diposting pada 11 Sep 2024
Hotel yang sangat bagus, lokasinya fantastis!! 100% direkomendasikan
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Aku menoleh ke belakang ribuan kali di kehidupanku sebelumnya sebelum bertemu denganmu di kehidupan ini. Senyuman manismu mengalir di hatiku seperti gemericik mata air. Kegembiraan mengalir ke dalam hatiku. Hatiku seakan mengembara di bawah sinar matahari musim semi. Aku merasa terhormat untuk bertemu Duo'er. Anda, dan memberi Anda perjalanan yang tak terlupakan, angin musim semi yang hangat, Duoer akan selalu ada di sini menunggu Anda
Tamu
Kamar Superior Queen
Menginap di Nov 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 30 Des 2024
Friendly staff and efficient service. Hot tea upon arrival.
You can simply inquire or request anything on WeChat and they will send a robot up with things you need or your takeaways.
Room was clean.
10 mins walk to big shopping malls. Had a good stay, highly recommended.
Terjemahkan
Tanggapan dari Properti: 親愛的朵友,感謝您的好評,從您簡潔的評價中能看出您對朵兒的滿意和支持,朵兒也希望用温暖有愛的服務,潤物細無聲的美好去打動每個朵友,始終為您提供一個舒適温暖的“家”。朵兒期待您再次光臨,始於亞朵,終於亞朵,感謝您的青睞。
Tamu
Kamar Superior Queen
Menginap di Nov 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 4 Jan 2025
The experience was great. Love the hotel design, location and service. The hotel was well designed, modern and elegant in style. We stayed for 8 nights and could easily travel to places of interest. The provision of late evening porridge was a nice touch especially in winter. Staff including the housekeeping ladies were polite and helpful. I would stay here if I visited again.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you so much for taking the time to share your wonderful 8-night experience with us! We are overjoyed to hear that you loved our hotel design, which we've carefully crafted to be modern and elegant, aiming to provide a unique and comfortable atmosphere for every guest.Our prime location allowing you to easily explore the places of interest is indeed one of our highlights, and we're glad it added convenience to your trip. It's also great to know that our special provision of late evening porridge in winter was well-received. We always strive to think of those little extras that can make our guests feel warm and cared for, especially during the colder months.Most importantly, your kind words about our staff, including the hardworking housekeeping ladies, mean the world to us. Politeness and helpfulness are at the core of our service values, and we're delighted that they made a positive impression on you.We truly look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. Have a wonderful day!Best regards,Shanghai Xintiandi Atour Hotel
Chanida Kanna
Kamar Superior Queen
Menginap di Nov 2024
Bepergian dengan teman
4 ulasan
5.0/5
Fantastis
Diposting pada 1 Mar 2025
“The hotel is very close to Ximending. It is new, modern, and cozy, with good air conditioning that is easy to adjust. The breakfast is okay, and the staff is kind. I recommend walking from Ximending Station, Exit 1—cross the road and walk about 10 minutes with luggage.”
Terjemahkan
Tanggapan dari Properti: 非常感謝您對我們酒店的詳盡評價!我們很高興聽到您覺得酒店離西門町很近,位置便利,而且酒店設施新、現代,讓您住得舒適安心。空調調節方便,這也是我們一直致力於為客人提供的細節服務之一。早餐得到您的認可,我們感到非常欣慰,我們的廚師團隊會繼續努力提供多樣且美味的早餐。同時,也非常感謝您提供的從西門町站1號出口步行至酒店的建議,這對未來入住的客人來説將是非常有用的訊息。我們深知帶着行李步行可能會有些不便,因此也會考慮如何進一步優化這一路程的指引,讓客人的入住體驗更加順暢。再次感謝您的寶貴意見和支持,期待您未來再次光臨,我們將繼續為您提供優質的服務和舒適的住宿環境!”
Elizabeth
Executive Queen Room
Menginap di Nov 2024
Bisnis
10 ulasan
5.0/5
Fantastis
Diposting pada 20 Des 2024
One of the best boutique hotels in Shanghai. Very clean and modern design, loved it so much
Terjemahkan
Tanggapan dari Properti: 親愛的朵友,感謝您的好評,從您簡潔的評價中能看出您對朵兒的滿意和支持,朵兒也希望用温暖有愛的服務,潤物細無聲的美好去打動每個朵友,始終為您提供一個舒適温暖的“家”。朵兒期待您再次光臨,始於亞朵,終於亞朵,感謝您的青睞。
QQ816
Executive Queen Room
Menginap di Sep 2024
Keluarga
10 ulasan
5.0/5
Fantastis
Diposting pada 31 Okt 2024
Hotel locates in a beautiful quiet area with trees along on two sides, but in a walking distance about 10 mins to MTR station and 15 mins to Xintiandi, very convenient. Room is very clean and neat, lobby is pretty and cozy and staffs are very helpful and nice.
Terjemahkan
Tanggapan dari Properti: 親愛的朵友,感謝您的好評,從您簡潔的評價中能看出您對朵兒的滿意和支持,朵兒也希望用温暖有愛的服務,潤物細無聲的美好去打動每個朵友,始終為您提供一個舒適温暖的“家”。朵兒期待您再次光臨,始於亞朵,終於亞朵,感謝您的青睞。
Pedro Hernandez Zarzosa
Kamar Superior Queen
Menginap di Jul 2024
Pasangan
12 ulasan
5.0/5
Fantastis
Diposting pada 1 Sep 2024
Very welcoming and friendly staff.
Automated lights and curtains when entering room.
Modern and functional.
Less than 10 minutes walk to Xintiandi restaurants, metro around the corner.
I would recommend
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind words and wonderful review! We are thrilled to hear that our staff made you feel welcome and friendly, and that our automated amenities, such as the lights and curtains, added to your comfort and convenience. It's heartening to know that our modern and functional rooms met your expectations.We are also delighted that our location was convenient for you, with Xintiandi restaurants just a short walk away and the metro station nearby. We strive to provide our guests with the perfect balance of comfort, style, and accessibility, and it's great to see that we succeeded in doing so for you.Your recommendation means a lot to us, and we are honored to have been a part of your experience. We look forward to welcoming you back again soon and continuing to exceed your expectations.Warmest regards,
Benjamin
Kamar Superior 2-tempat Tidur
Menginap di Des 2024
Keluarga
18 ulasan
4.7/5
Menakjubkan
Diposting pada 30 Jan 2025
The hotel is well kept, and the staff is very friendly and helpful. The free laundry room is a godsend, as we did our laundry on the last night before continuing our China trip for another week.
The breakfast is more than decent, although items tend to run out towards the end.
Rooms are very clean, and design is the modern minimalist type. The location is convenient.
Terjemahkan
Tanggapan dari Properti: Dear Guests,Thank you very much for choosing our hotel and taking the time to give such a detailed and positive review! All of our team members are pleased to know that you are happy with your stay with us.It's great to hear that you feel that the hotel is well maintained and that our staff are able to serve you in a friendly and helpful manner, which is at the heart of our efforts to create a warm and welcoming atmosphere. We are honored that the amenities of the free laundry room are recognized by you and are a great part of your trip to China. We understand that keeping your clothes fresh on long journeys is important to every guest.Regarding breakfast, while there are occasional food supply constraints, your feedback is important to us. We will continue to improve our breakfast service to ensure that every guest can enjoy a rich and fresh culinary experience. Thank you for your valuable comments, which will push us to keep improving.We are very proud of the cleanliness and design of the rooms. The modern, minimalist design is designed to provide guests with a space that is both comfortable and stylish. The convenience of the location is also a big advantage for us, and we are glad that it can make your travel easier.Thank you again for your presence and encouragement, and we look forward to welcoming you again on your future journeys. If you have any further suggestions or need further assistance, please do not hesitate to contact us. Wishing you a pleasant journey and all the best!
Thetravelpotato
Kamar Superior Queen
Menginap di Des 2024
Bisnis
8 ulasan
4.0/5
Luar Biasa
Diposting pada 10 Jan 2025
The place is quite alright and good price but there’s smell of cigarettes in non smoking rooms and even after changing I can smell through the AC vent. If this can improve then I will come back to stay again.
Terjemahkan
Tanggapan dari Properti: Thank you very much for taking the time to provide us with feedback. We highly value every comment you make as it helps us continuously improve and enhance our service quality.Firstly, we are pleased to learn that you consider our hotel to be in a reasonable location and at a reasonable price. This is a recognition of our cost-effectiveness advantage and the direction we have been striving for. However, we deeply apologize for the issue of smoke odor you encountered in the non-smoking room, which clearly did not meet the standards of a comfortable accommodation environment we provide for you.We understand that this is an unpleasant experience for you, especially when you try to alleviate the impact by changing clothes, but unfortunately, the smoke still affects your accommodation experience through the air conditioning vents. We express our sincerest apologies for this and acknowledge that it was our negligence in room maintenance and management.We have immediately taken the following measures to address this issue:Thoroughly clean and deodorize the room you mentioned to ensure that future guests can enjoy a fresh and odor free environment during their stay.Strengthen the implementation of the smoking ban policy, including strict inspections of rooms before check-in and timely intervention in smoking violations.Check and optimize the cleaning and maintenance process of the air conditioning system to prevent similar situations from happening again through the ventilation system.We sincerely hope that through these improvement measures, we can make up for your poor experience this time. We attach great importance to the satisfaction of every guest and look forward to the opportunity to serve you again, allowing you to experience the high-quality service and environment that our hotel deserves.If you have any questions or need further assistance in the future, please feel free to contact us at any time. Thank you again for your valuable feedback. We look forward to your visit again and have the opportunity to create a more perfect accommodation experience for you.
Tin Wai Johnny
Kamar Superior Queen
Menginap di Jan 2025
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 18 Feb 2025
Hospitality services and friendly services. Really support and assist the travelers.
Terjemahkan
Tanggapan dari Properti: 非常感謝您的點評,您對酒店服務團隊“熱情好客”和“友善”的評價,讓我們倍感榮幸和鼓舞!這正是我們一直以來所追求的服務宗旨——讓每一位旅客感受到家一般的温暖和關懷。得知我們的服務團隊能夠真正支持和幫助到您,我們感到無比欣慰。您的滿意和認可,是對我們工作最大的鼓勵和肯定。我們深知,每一位旅客的旅行體驗都至關重要,因此我們將繼續秉承“以客為尊”的服務理念,不斷提升服務質量,確保每一位賓客都能享受到貼心、專業且個性化的服務。再次感謝您的寶貴意見和支持!期待在未來的日子裏,您能再次選擇我們的酒店,讓我們有機會再次為您提供優質的服務。祝您旅途愉快,生活幸福!
Tamu
Kamar Superior 2-tempat Tidur
Menginap di Nov 2024
Keluarga
1 ulasan
4.5/5
Sangat Baik
Diposting pada 1 Jan 2025
Atour was a life saver to me. I am deeply appreciative and grateful to them. I originally booked Ascott but had such a bad experience when I checked in (poorly maintained furniture, mouldy toilet, broken door latch). I was recommended Atour by locals and I called Atour at midnight asking if there are beds available (it was Christmas season and most hotels are fully booked). Their staff was professional and empathetic towards my situation. I was afraid that the room would not be able to accommodate 4 of us and they suggested that we could check out the rooms before booking. We went down the next day and they brought us to view a few rooms. This act of going the extra mile was extremely comforting for us. We had a great stay at Atour. It was new, modern, clean and the room was spacious and AI controlled. We had a great stay there. I am grateful to the staff Quan Yu who picked up my call and the other Quan Yu who showed me around the hotel for going above and beyond and made the rest of my SH trip a good one.
The only feedback is that the location is not as convenient and it would be great if there is a convenience store nearby. However, with the convenience of didi in SH, it wouldn’t be a huge problem.
Terjemahkan
Tanggapan dari Properti: Dear friend, we are deeply touched and grateful after reading your heartfelt comment! 😘 You had an unpleasant check-in experience at another hotel and reached out to us in the middle of the night. It's really our good fortune to have you here. It's our duty to have our staff help you solve the problems professionally and considerately, and show you the rooms in advance to make you feel at ease. Your recognition is the greatest compliment to all of us.We're especially glad that you praised us for being new, modern, clean, with spacious rooms that can be controlled by AI, and that we could bring you and your family an excellent accommodation experience. This trip to Shanghai has been made even better because of us! Regarding the issue you mentioned about the less convenient location and the lack of convenience stores nearby, we've already noted it down and will definitely work hard to optimize it in the future, striving to make sure you won't lack anything when you come again next time.Also, we'd like to thank you for remembering the efforts of our staff named Quan Yu. Every one of us here is looking forward to providing you with the warmest service. We're looking forward to your coming again. May all your future trips be filled with beauty and your life be full of surprises. We'll always be here waiting for you to come back!