Ulasan YUNIK HOTEL(Shanghai Lujiazui Expo park store)
YUNIK HOTEL(Shanghai Lujiazui Expo park store)
Building 5, No. 2304, Pudong South Road, Pudong New Area, Shanghai, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Luar Biasa
1094 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.6
Layanan4.7
Kebersihan4.7
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Semua ulasan(1094)
Ulasan positif(1059)
Ulasan dengan foto/video(169)
Fasilitas sangat baik(126)
Lingkungan mewah(119)
Resepsionis sangat ramah(83)
Parkir mudah(34)
Dekorasi kamar sangat bagus(25)
Sarapan lezat(25)
Cocok untuk perjalanan bisnis(21)
Sudah menginap berkali-kali(8)
Buruk(35)
Chiaseeds
Suite
Menginap di Agt 2024
Sendiri
6 ulasan
4.5/5
Sangat Baik
Diposting pada 22 Sep 2024
Location is good, with many shops and eateries nearby. Room is generally clean and hotel staff are friendly and helpful. Great experience staying in a suite with nice bathroom facilities. However, the vinyl floor needs some renovation work. Convenient and easy to commute to other places via public transportation.
Terjemahkan
Tanggapan dari Properti: Dear guests: Hello! Thank you so much for your feedback and we are very honored to add wonderful memories to your trip. We are very pleased with your compliments on the convenient location, friendly service and quality of our suites. Regarding the proposed vinyl flooring improvements, we have received positive signals from your valuable feedback and are planning the necessary refurbishment work to upgrade your occupancy experience. Thank you again and look forward to seeing you again. At that time, we will present better services and facilities.
Tamu
Kamar Queen
Menginap di Mei 2024
Sendiri
6 ulasan
5.0/5
Fantastis
Diposting pada 15 Jun 2024
Hotel with nice gaming equipment. I will come back the next time
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for your recognition of us, every need of guests is the direction we sincerely strive for. We will definitely work harder, and look forward to the next trip, we can create more complete for you Beauty service.
Xico
Suite
Menginap di Mar 2024
Pasangan
26 ulasan
3.7/5
Diposting pada 5 Apr 2024
Nice price/quality hotel. We didn’t try the breakfast. The room is very nice and well decorated. I recommend.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you very much for your great review of our hotel, and we will continue to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming again, and have a great trip!
Tamu
Kamar Tempat Tidur Ukuran Queen dengan E-sports
Menginap di Okt 2024
Sendiri
1 ulasan
4.7/5
Menakjubkan
Diposting pada 20 Nov 2024
Was clean and quiet, would stay again.
Terjemahkan
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your support of our hotel, we always believe that a good reputation must be recommended from the most sincere satisfaction of our guests, and we are also honored to provide you with the best quality service. You are more than welcome to choose our hotel again for both business and travel! We sincerely look forward to seeing you again!
Samuel
Kamar Superior Queen
Menginap di Mei 2024
Sendiri
7 ulasan
3.5/5
Diposting pada 20 Jun 2024
Poor check in but overall the place is good
Terjemahkan
Tanggapan dari Properti: Dear guests: Hello, thank you for your valuable suggestions to us, we will inform the relevant departments to rectify, did not bring you a satisfactory experience, Xiao U is very sorry, please give Xiao U another chance, we will go all out to make you satisfied, the next time we meet, will be able to bring you a better experience, look forward to your visit again!
Dr. Ibrahim
Suite
Menginap di Nov 2024
Pasangan
4 ulasan
4.7/5
Menakjubkan
Diposting pada 8 Des 2024
Exceptional experience
Terjemahkan
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your support of our hotel, we always believe that a good reputation must be recommended from the most sincere satisfaction of our guests, and we are also honored to provide you with the best quality service. You are more than welcome to choose our hotel again for both business and travel! We sincerely look forward to seeing you again!
Tanggapan dari Properti: 尊敬的賓客:您好!感謝您的反饋與建議,我們深表歉意與遺憾,酒店洗衣房為自助洗衣房,在洗衣房門口已經標註了使用時間(8—22點),晚班員工衹配備了一名員工,當時一直在忙着接待客人,分身乏術,並不是像您説的故意晾着你們。從始至終保安對於放錯位置的外賣小哥不存在肆意辱罵,把客人外賣扔地上的現象產生。實際情況為外賣員不小心自己掉在地上的。對於您的衣物處理延誤引發的問題,我們已對服務流程進行優化,確保所有客人的衣物都能在規定的最終接收時間前完成清洗並烘乾。我們高度重視您的投訴與批評,並鄭重道歉。並計劃定期對員工進行服務意識與客户關係管理培訓。對於此次讓您失望的經歷深感遺憾,我們非常歡迎您提出寶貴意見。我們致力於提供高質量的服務,希望再次有機會為您提供一個符合您期待的住宿體驗。再次對您造成困擾表示誠摯的歉意。
Tanggapan dari Properti: 尊敬的賓客:您好!感謝您對我們酒店的高評價與支持,您的滿意是我們最大的動力。很高興知道您在設施和位置上都感到非常滿意,高性價比更是得到了您的認可。同時,我們在一樓大廳有充電插座,方便您在拍照或使用電子設備時充電。我們將不斷優化服務和設施,期待在您下次到訪時為您帶來更好的體驗。再次感謝您的寶貴意見,祝您一切順利!
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您對我們的熱情評價!我們很高興您對我們的設施、環境、衞生和服務表示滿意。一樓的遊樂設施受到了孩子們的喜愛,中心的地理位置確實便利,便於前往城市的各個角落,我們的員工將您的讚揚作為前進的動力,並會繼續提供高效、友好的服務,努力讓您的下一次入住體驗更加卓越。對我們的房間有任何改進意見或需求,歡迎隨時告知,我們會竭盡全力滿足您的需求。再次感謝您的寶貴反饋,期待您的下次光臨!
Tamu
Kamar Superior Queen
Menginap di Okt 2024
Pasangan
2 ulasan
3.2/5
Diposting pada 16 Jan 2025
Находились в этом отеле около 3х дней, номер достался на первом этажу, ужасно с запахом табака, на ресепшене обменивали деньги не охотно, еще бы раз не вернулся
Terjemahkan
Tanggapan dari Properti: Dear guests: Hello! We're sorry that your stay didn't meet expectations. Regarding the smell of smoke in the room, the room manager pays attention to the ventilation of the room with the odor after cleaning the room. In terms of front desk services, staff have been trained to ensure that simple matters such as currency exchange can be handled quickly and efficiently. We understand the inconvenience and apologize for your dissatisfaction. Your feedback is very important to us. We will use this as an opportunity to continue to improve in the future and strive to make you feel welcome and satisfied at our hotel. Hope for the opportunity to serve you again and deliver the extraordinary experience you have come to expect.
Tanggapan dari Properti: 尊敬的賓客:您好!非常抱歉您在我們酒店的體驗不如預期,我們深感痛心。關於您提到的問題,我們會立即採取行動進行整改以提升品質。關於洗手間的浴巾問題,已立即對所有房間進行全面排查,對所有起球有毛線的浴巾進行更換,確保每一位的客人能夠享受舒適體驗。關於空調問題,酒店為中央空調,現已對酒店內各樓層的設備進行檢查與修復,已確認熱風模式正常工作,確保每位客人擁有舒適的温度環境。關於網絡信號問題,我們將派專員對網絡進行全面排查,確保高速、穩定的網絡連接,滿足賓客的需求。關於隔音問題,我們理解對此造成您夜晚無法安靜休息的困擾,已經反饋給相關部門,後期會加強房間隔音效果。我們衷心感謝您對酒店提出的寶貴建議,您的寶貴建議對我們而言是改進與進步的寶貴情報。對於因這些問題給您帶來的不便與失望,我們深表歉意。您的滿意是我們永遠的追求,希望在未來與您碰撞出更美好的服務體驗。再次感謝您的反饋,我們致力於創造一個讓每一位賓客都能感受到貼心與舒適的住宿環境。期待您下次光臨,以全新的面貌感受提升後的酒店服務。
Tamu
Kamar Superior Queen
Menginap di Des 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 17 Jan 2025
房間很好很乾凈,位置也很好 離外灘挺近的。前台小哥服務也不錯 強烈推薦,早餐也很好吃 種類很多。
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您的肯定和推薦!很高興您對房間、位置、前台服務及早餐留有深刻的好印象。對於您提出的寶貴意見,我們會確保前台團隊能繼續保持優質服務,為大家提供更温馨的接待。而且,我們的廚房團隊會繼續努力,保持早餐的新鮮多樣性,一如既往地為您和其他客人提供美味佳餚。再次感謝您的支持,期待您的下次光臨!
Tamu
Kamar Superior 2-tempat Tidur
Menginap di Des 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 15 Jan 2025
環境整潔,服務熱情,裝修富有特點,停車也很便利,如果需要在附近辦事,適合在此處小憩。
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您的反饋,很高興您對我們的環境、服務、裝修和停車設施感到滿意。關於您需要在附近辦事時選擇我們作為小憩之處的需求,我們在這方面也能提供卓越的支持。附近有多家餐廳供您選擇;此外,我們的客房均設有高速Wi-Fi,方便您處理工作或瀏覽訊息。請您再次光臨,期待為您提供更多便利。祝您生活愉快,事業順利!
Tanggapan dari Properti: 尊敬的賓客:您好!感謝您抽出寶貴時間分享您的住宿體驗。對於您反饋的問題,我們深感抱歉並完全理解您此次入住的不佳體驗。關於電競房的問題,我們知道設備和網絡是遊戲體驗的基礎。我們已立即對電競房進行了全面檢查,確保所有設備狀態良好,網速穩定。關於房間異味,我們已加強日常通風管理,並使用專業清潔劑去除異味,確保房間無異味。我們後續也會對房間的隔音效果進行優化。對於您的旅遊選擇,我們深感遺憾,也明白了您的期望,在未來我們會不斷提升服務質量與配套設施,讓每位客人都能享受到卓越的住宿體驗。再次感謝您的反饋,以及給予我們寶貴改進的機會。您的滿意度是我們不懈追求的目標。祝您一切順利。