138 Pudong Avenue, Lujiazui, Pudong New Area, Shanghai, ChinaLihat Detail Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam
Ulasan Tamu tentang Mercure Shanghai Lujiazui Center
9.6/10
Excellent
3197 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location9.5
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(3197)
Positive reviews(3147)
Reviews with photos/video(298)
Easy to get around(479)
Delicious breakfast(472)
Close to metro(299)
Friendly front desk staff(209)
Convenient parking(115)
Perfect for business trips(109)
Clean bathrooms(31)
Tasty coffee(13)
Negative reviews(50)
Guest User
Executive Room With 1 King Size Bed
Check-in Mar 2025
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 13 Apr 2025
Room is big and clean. It comes with free snacks in the mini bar. Staff is friendly. Overall is good. The metro station is just next to the hotel, few steps away from the hotel lobby. Convenient.
Tanggapan dari Properti: The most beautiful thing is not to keep time, but to keep memories, like the feeling of first meeting. Even an inadvertent smile is the story we miss the most. I hope that time will be like the first time we met.
Reza
Superior Queen Room
Check-in Mar 2025
Family
8 ulasan
10.0/10
Outstanding
Diposting pada 9 Apr 2025
Very nearby the line 2,14 and 11 metro lines, nearby Lujiazui Center and the hotels are tidy, the bedroom and bathroom are very amazing so clean, if you want to stay in Shanghai, i recommend it so much!
Tanggapan dari Properti: Thank you for your five-star praise! Your recognition is like the warm sunshine in spring, which makes the team feel warm. We look forward to seeing you again next time~
EdwintheEddie
Superior Queen Room
Check-in Des 2024
Family
35 ulasan
9.5/10
Amazing
Diposting pada 27 Jan 2025
Everything was fine. Location is close to line 14 at South Pudong Road, Line 2 is farther away but not an issue really.
Only problem was that there someone smoking in the room (room number in the image) during first days and smell spread to other rooms and hallways.
Tanggapan dari Properti: Dear Duoyou, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Check-in Des 2024
Travel with friends
3 ulasan
10.0/10
Outstanding
Diposting pada 6 Jan 2025
"I had a fantastic experience at this hotel! The reception staff were incredibly helpful and welcoming. I especially want to highlight the outstanding service provided by. They was always ready to assist us with a smile and made our check-in process seamless. Her attention to detail and willingness to go the extra mile truly made our stay special. I highly recommend this hotel for anyone looking for exceptional service!"
Tanggapan dari Properti: Thank you very much for the Lord's praise, flowers believe that every encounter in life is very difficult, very glad to bring you good experience, flower is the temperature of the hotel, the flower is the temperature, hope to every friend can feel the neighborhood temperature and comfortable, flower welcome you, like you again, in the wind rain flowers waiting for you.
Ali al hadi
Superior Queen Room
Check-in Nov 2024
Other
78 ulasan
8.0/10
Very Good
Diposting pada 30 Des 2024
Hotel very close to pearl tower and very near to many malls in lu jia zui
Tanggapan dari Properti: Dear Duoyou, hello, thank you very much for taking the time to give us your affirmation and for your support to the hotel. We are still a little disappointed that we didn't get your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings when you come next time. We will work hard to do better. We will continue to serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Jin Rong Koh
Superior 2-bed Room
Check-in Okt 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 17 Nov 2024
The hotel staff are very friendly and helpful. They even upgraded the room for me when they knew that I was travelling with my 7 yrs old son. The room was neat and tidy. It even has a small gym and a laundry area. Very near to the metro station too. Near the shopping district too
Tanggapan dari Properti: Dear Duoyou, thank you very much for sharing your experience of staying in the hotel with Duoer. My friends are more positive after hearing the praise! It's what we should do to bring you a good experience. I hope you can feel this kind of enthusiasm, hospitality and warmth every time you come. This is also the service meaning of our Yaduo. Here, dear, your next encounter with Duo'er ~
Elton de Freitas Carvalho
Superior Queen Room
Check-in Sep 2024
Business travelers
80 ulasan
10.0/10
Outstanding
Diposting pada 24 Nov 2024
This hotel is in a very good and convenient location in the center of Shanghai.
The staff are very attentive and very polite.
Tanggapan dari Properti: Duoer thanks you very much for your review, and thank you very much for your support and recognition of our store in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We are really very touched. We will continue to work hard and be ready for you to come at any time.
Maria KLramirez
Superior Queen Room
Check-in Mar 2025
Family
1 ulasan
5.0/10
Diposting pada 18 Apr 2025
The place is clean but the cleaning service of the room did not finish the job, just change the towels and make the bed. The receptionist were very friendly and helpful. The tv is just Chinese and only if u got WeChat app can connect to ur device. However the breakfast and snacks were average.
Tanggapan dari Properti: 尊敬的賓客您好!感謝您告知我們在您入住本酒店所遇到的問題,非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意,酒店已對您反映的問題一一排查,同時希望能與您有進一步的溝通,期待以後您有機會再次光臨,看到我們的蜕變
Guest User
Deluxe Queen Room
Check-in Sep 2024
Solo travelers
6 ulasan
9.5/10
Amazing
Diposting pada 17 Okt 2024
Very friendly staff, specially the ladies at the reception (give me every time a bottle of water, when I speak to them). The hotel is located next to a metro station. The room is spacious and clean. Free drinks and snacks in the room. Also free laundry service available (self service). The room isn’t very well sound proof. There were earplugs in the room available :) For foreigners not speaking Chinese can be challenge (staff doesn’t speak English well). Overall had a good stay and could have a late check out (2pm).
Tanggapan dari Properti: Dear guest: First of all, thank you for giving us any problems we have encountered during your stay at the hotel. I am very sorry not to meet your expectations. Please allow me to express my sincerest apology to you. We will train the front desk partners to enrich their language skills, and the room hardware problems will be gradually adjusted. We hope to have the opportunity to provide better service for you in the near future.
Jacov
Deluxe Queen Room
Check-in Feb 2025
Couples
19 ulasan
10.0/10
Outstanding
Diposting pada 10 Mei 2025
The location and metro accessibility is truly fantastic! The price is slightly high for the quality, however the accessibility and connection with the metro makes up for this. Rooms are clean, I believe there are only 5 floors close to the ground so no endless waiting on elevators and overal convenient if you need to be in the Lujiazui area. Would recommend for short and long-stay!
Tanggapan dari Properti: 尊敬的賓客:您好:非常開心這麼多人都給您留下了深刻印象,也希望這個美麗城市和熱情的美居酒店人能給您留下一段美好的回憶。期待您下次光臨,祝一切順利。
Frincu
Superior Queen Room
Check-in Des 2024
Couples
12 ulasan
9.0/10
Great
Diposting pada 2 Feb 2025
Good location, clean, comfortable. Breakfast place very small, at rush hours no place to sit.
Tanggapan dari Properti: 尊敬的賓客您好:很抱歉沒能給您帶來良好的入住體驗,您點評中反應的問題,讓朵兒具體瞭解到安全方面存在的不足之處,我們一定會虛心接受積極改正,希望您能給朵兒一個改過自新的機會,也希望您能看見小朵的進步。
Indodraakje
Executive Room With 1 King Size Bed
Check-in Mei 2024
Solo travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 5 Jul 2024
Great things:
The water pressure of the shower was really good. Room was quiet, tv was a smart tv where you could connect your phone for your own entertainment. There was a robot which would deliver my food deliveries. Amenities were always refreshed. There was a washing machine which you could use for free. Entrance of the metro station is like 1 minute away. You get an 'electricity' card so that there will always be electricity on in your room. So when you come back to your room from a hot day. you will get in a cool room.
Not so nice things:
English capabilities from the staff. (i had a local friend which helps me translate thus i didn't have problem, but can imagine other foreigners can have difficulties checking in)
The view of the room was to another building, thus very dark.
Tanggapan dari Properti: Duo happy jumped up, very happy to be able to get your praise, recognize the blossoming carefully prepared for your room. Happy to know you, your support and encouragement, is to promote the goal of flower, flower will work harder to do service quality, thank you for the appreciation and love, flower also like small master you, we will further study English level, welcome you again in the hotel, looking forward to the next time to communicate with you!
Guest User
Superior Queen Room
Check-in Nov 2024
Solo travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 1 Jan 2025
Everything is good except there is no AC which the room is very hot and can sleep at night.
Tanggapan dari Properti: Dear guests, we apologise for a poor stay. During your stay in the hotel, you can call the front desk at any time if there are any problems with the facilities and equipment in the room; we are on call 24 hours a day to resolve the issue for you. Regarding the room problem, the hotel engineering department has strengthened maintenance to ensure that your next stay will not encounter such issues. We apologise for the inconvenience caused.
Michelsss
Deluxe Queen Room
Check-in Okt 2024
Solo travelers
17 ulasan
10.0/10
Outstanding
Diposting pada 1 Des 2024
Very convenient location near subway and city center, clean and quite, one of my favorite place to stay in Shanghai
Tanggapan dari Properti: 親愛的朵友,您好呀!非常感謝您能夠抽出時間對亞朵進行評價哦,您的滿意就是我們的追求,您的認可是我們的無限嚮往,我們將會以此為動力不斷地要求自己,提高自己,不能讓客官失望。朵兒期待您的下次入住,時刻準備為您服務!
Philipp
Superior Queen Room
Check-in Okt 2024
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 22 Des 2024
Very centrally located hotel next to the subway station in the financial area. Great access to the Bund but also easy to park your car
Tanggapan dari Properti: Thank you very much for your comments, thank you very much for your support and recognition of all aspects of our store, everything we do is to bring a different vacation experience to every guest, see your satisfaction and affirmation, we are really moved, we are really very moved, we will continue to work hard to always be ready for you to come at any time.