No.8 Guanhai North Road, Chikan District, Zhanjiang, Guangdong, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Luar Biasa
2733 ulasan
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Ulasan terverifikasi
Lokasi4.7
Fasilitas4.7
Layanan4.6
Kebersihan4.7
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Semua ulasan(2733)
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Pemandangan laut bagus(367)
Dekat pantai(132)
Resepsionis sangat ramah(94)
Makanan enak(82)
Kolam renang sangat bagus(53)
Menu prasmanan enak(32)
Mewah(28)
Ada kolam infinity(27)
Buruk(68)
RAFEEKH
Kamar Deluxe Twin Bed
Menginap di Apr 2024
Bisnis
46 ulasan
5.0/5
Fantastis
Diposting pada 26 Mei 2024
very good and nice location super clean room
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thanks for your sharing the recently staying experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, it was a pleasure to gain recognition with your kindly comments are greatly appreciated. which is amongst our highest priorities and it is always gratifying to receive such praise. we are looking forward to you come back on next time.
Hoo
Grand Seaview Twin Bed Room
Menginap di Mei 2024
Keluarga
8 ulasan
2.7/5
Diposting pada 8 Jun 2024
Very dissappointed with check in staff in terms of their attitude and local knowledge.
Have spelled out before arrive hotel and upon arrival that we require non smoking room due to allergic. But yet the check in staff told us if we can accept 27th floor “smoking room”.
We ended up have to wait at reception area for housekeeping to clean up a non smoking room for us.
At the hotel lobby, we asked the concierge staff if they can ring up a taxi for us and the reply is “NO”.
The comments we saw online before we arrive the hotel is very much contradict to the actual situation.
Hence we decided to move to Hilton Hotel nearby in which we received warm welcome. The staffs at Hilton Hotel is polite and knowledgeable and very patience explaining to us places of interest in Zhanjiang.
Will definitely recommend Hilton Hotel which is also cheaper in price and the rooms are well decorated and clean.
Terjemahkan
Tanggapan dari Properti: Dear customer, it's a pleasure to receive your stay experience. Regarding the front desk service issue you mentioned, the receptionist was able to check your note on the booking website that you needed a non-smoking floor. Unfortunately, the sea view twin room on the non-smoking floor was not cleaned up when you checked in. The receptionist negotiated with you to change to another floor or room type, but the communication process made you feel unhappy. We deeply apologized to you. And the concierge staff refused to call a taxi for you, we are currently investigating the situation. You can also inform us of the details in a convenient way for you. Thank you again for your feedback. Hotel will arrange training, and sincerely invite you to visit Zhanjiang Garden Hotel again, so that we have the opportunity to make up for our shortcomings.
Tamu
Grand Seaview King Bed Room
Menginap di Mar 2024
Bisnis
7 ulasan
5.0/5
Fantastis
Diposting pada 27 Apr 2024
good安静good good good good good安静good good good good good安静good good good good
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,感謝您選擇入住湛江花園酒店並分享入住體驗。我們一直致力於為賓客提供殷勤細緻的服務,非常榮幸酒店在環境、設施與服務細節方面得到您的讚賞。讓每位賓客體會與眾不同的身心享悦是我們一直追求的目標,衷心期待您的再次光臨。
Tamu
Deluxe Suite
Menginap di Apr 2023
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 21 Mei 2023
The LN garden hotel Zhanjiang is absolutely outstanding. I can not fault it in any way.
The hotel itself is just superb and added to the friendliness and efficiency of the staff make the experience one to remember.
The food was very nice with a huge variety of dishes.
I actually made a mistake with my room choice when booking but this was quickly and courteously altered to my liking. Thank you to the manager and team that sorted this for me.
If you do visit LN garden hotel do try to have a panoramic sea view room. This room was the icing on the cake, on the 29th floor the views were amazing.
This is now my favorite hotel in Zhanjiang by a long way.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thanks for your sharing the recently staying experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, it was a pleasure to gain recognition with your kindly comments are greatly appreciated. which is amongst our highest priorities and it is always gratifying to receive such praise. we are looking forward to you come back on next time.
Pengguna Anonim
Grand Seaview King Bed Room
Menginap di Jan 2023
Sendiri
11 ulasan
4.5/5
Sangat Baik
Diposting pada 9 Feb 2023
Service was great, except no direct room delivery,
food was not as good as I expected, considering the price, options were few.
Gym is not 24 hour and requires sign in.
Room was excellent.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thanks for your sharing the recently staying experience with us. Hotel had a 24-hour delivery service. You only need to call us in the room to inform us of the delivery, and the menu is also in the room. The gym is open 24 hours a day. You need to use the room card to use after 10 p.m. It's sorry that receptionist didn't tell you this information when you checked in. We will strengthen the customer service training.We are looking forward to you come back on next time.
WweiN
Grand Seaview King Bed Room
Menginap di Nov 2023
Bisnis
35 ulasan
3.0/5
Diposting pada 30 Des 2023
Gggggggg
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客, 感謝您選擇入住湛江花園酒店並分享入住體驗。我們一直致力於為賓客提供殷勤細緻的服務,非常遺憾本次未能達到您的服務期望,期待您能夠將更多的服務細節通過您方便的方式與我們分享,我們將不斷審視和提高酒店的硬件和服務,以便為您帶來更多優質的服務體驗。期望湛江花園酒店始終是您出行湛江的首選。