Hotel Spa di Serpong

Sorry sir/madam if I have to give an honest review, when I first entered the hotel room it smelled of cigarettes, the bathroom smelled of urine even though it had been flushed several times the smell was still there although it had reduced, on the bed sheet there was a little blood stain (even though neither I nor my friend were having PMS) and on one part of the red sheet there was a black stain, it seemed like the sheet had not been cleaned, the same goes for the bathroom, hopefully this will be good input for the future and will not happen again, thanks.

A stay at The Cozy Rooms at The Ayoma Residence places you in the heart of South Tangerang, within a 10-minute drive of Indonesia Convention Exhibition (ICE) - BSD City and QBig BSD City. This family-friendly apartment is 5 mi (8 km) from Aeon Mall BSD City and 8.1 mi (13 km) from Indonesia Convention Exhibition.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this apartment include concierge services, shopping on site, and a vending machine.Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your memory foam bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 41-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

The location is so easy to reach. Very helpful from the staff, friendly, and warm to welcome us. We had a great city view in the night from our room. Swimming pool was really great with jacuzzi as well.

The location is strategically connected to Teraskota so it's not too boring, the room is clean, I'm just a bit doubtful whether the bed sheet is changed for each new guest because it has a strange smell, the room also needs a freshener, the sound of outside vehicles really penetrates the room, the sound of the AC is also quite disturbing, the staff is friendly and helpful.