olivehotel

Kamar yang luar biasa, saya menyukai hampir semuanya. Lokasinya bagus

環境舒服，值得再去。客戶服務員中心親切。 地理位置位於市中心，近地鐵，大約走路10分鐘到達。附近也有便利店

床很大很舒服，和圖片顯示一樣，美中不足的是沒有采光，洗手間有一點反潮，整體居住體驗還可以

대박 깨끗하다

Setiap orang harus membaca dengan seksama sebelum memesan kamar. . Beberapa gambar pertama kamar standar palsu. Orang-orang di hotel juga sangat kasar. Mereka terus melalaikan tanggung jawab dan meminta kami menghubungi agoda, mengatakan bahwa itu tidak ada gunanya. Mereka juga menolak mengizinkan saya menambahkan uang untuk meningkatkan kamar. Mereka hanya mengatakan bahwa saya dapat memesan ulang kamar lain. . Foto tidak sesuai dengan barang aslinya, dan kebersihannya sangat buruk. Lantainya kotor sekali, spreinya bernoda, banyak rambut di wastafel dan di meja. . . Saya harus membersihkannya dengan handuk kertas basah sebelum menyentuh apa pun. Saya tidak berani tidak memakai sepatu sama sekali. . Wastafel ada di kamar bukan di toilet, dan tidak ada cermin sehingga sangat merepotkan untuk gosok gigi dan cuci muka. Di luar kamar ada tangga belakang dan tumpukan puing yang terasa sangat tidak enak. Saya tidak akan merekomendasikan Anda dan tidak akan datang lagi. .

I have booked 4 nights of the superior double room. However, the room I got is a standard room instead of the one that I booked and saw in my reservation. I asked the house host on the first night and they refused to give me the correct room and said that it was the mistake of the Agoda platform and that the room description is wrong. The attitude is suepr ride and they kept speaking in Korean with foul language and the male host pushed me out of the counter and said that I cannot stand in there (which they asked me to come in to check the detail in their computer). It is totally a very bad experience and it is totally not appropriate to touch and push me as due to different gender (I am a female and the host is a 40+ male). So I told Agoda to solve this issue but they kept using different CS colleagues to reply my email with different answer. Some of them said that they can refund (I have email record) and some of them didn't know what happened and kept asking me repeating questions. This is really annoying and I have handled this issue for over half of my trip and wasted me lots of time without any solution from Agoda nor the motel. This is not acceptable that either the hotel or Agoda are taking any responsibility. Both of them have charged me a price especially Agoda is charged me the difference of the hotel room, but no service or solution are from Agoda. I really don't know why I need to book via Agoda then as they didn't secured my booking and just having alignment with the hotel. I personally do not recommend to book this hotel or even using the Agoda as they are not helping at all for any issue when it is happening. Besides, the room is super dirty and so many scratches on the wall, broken floor and dusts everywhere. The toilet lights and TV also turn off suddenly at night and a women voice whispering over night. The room totally not clean and have ghost... The location of the hotel is really bad as well as it is surrounded by karaoke rooms and motels. So many needy and drunk men around the hotel and the streets to the hotel is super dark without any street light. Really do not recommend anyone to book this hotel unless you are okay to stay with ghost and bad attitude host.