Verified traveler
2 Oktober 2023
Staff did not review our requests until we got there so they didn’t see we asked for a handicap bathroom because that was not an option when we booked online. While waiting the lady, who was the only one working the desk at the time of check in, answered the phone and gave away the last handicap room. Not 100% her fault, this should have been read prior to us getting there. Once we got our keys, one of the rooms didn’t work work and had to be instantly reprogrammed. Other than that, staff was great, beds were VERY stiff but whole hotel was very clean and maintained.
Terjemahkan