Four Points by Sheraton Medan

Four Points by Sheraton Medan Reviews

Four Points by Sheraton Medan

Jl. Gatot Subroto No.395, Sei Sikambing D, Kec. Medan Petisah, Sei Sikambing D, Medan, North Sumatra, 20119, IndonesiaView Hotel Details
Four Points by Sheraton Medan
Four Points by Sheraton MedanFour Points by Sheraton MedanFour Points by Sheraton Medan
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Four Points by Sheraton Medan

8.6/10
Very Good
138 review
Verified reviews
Location8.6
Amenities8.6
Service8.5
Cleanliness8.7
Filter by:
Sort by:
All reviews(138)
Positive reviews(131)
Reviews with photos/video(31)
Awesome stay(25)
Clean and tidy(15)
Friendly staff(13)
Awesome rooms(12)
Great location(8)
Convenient location(5)
Negative reviews(7)
ItchyButt
Deluxe double Room Non smoking
Stayed in Feb 2025
Couples
24 review
8.0/10
Very Good
Posted on Mar 10, 2025
1st time staying there.. Like the location.. near to Berastagi Supermarket and eatery. Security was top notch. Love the Blue Bird taxi standby .... Front desk is very professional.. Cleanliness of Housekeeping is good and efficient Facility is decent, room for improvement on keeping and maintain the place... Only upset during the stay was the restaurant... Service not top notch to brand name.. Opted for the pre dawn / Sahur breakfast... Very much disappointment on selection, quantity and quality. Top up very late.. n the egg station.. need to let the staff go for training..
6/7
喝咖啡的Han
Business twin Room with City View Non smoking
Stayed in Dec 2024
Family
22 review
9.0/10
Great
Posted on Mar 2, 2025
Everything is great for the hotel. We can see the hotel is aged but it's more than made up by the good maintenance, thus retaining it's lavishness. However there really isn't nothing interesting nearby and the road in front are way to busy for any pedestrians walking
MOHD FIRDAUS
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 3, 2024
Centrally located. Friendly and helpful staff. Breakfast spread can be better but just okay.
Rusmawati
Deluxe double Room Non smoking
Stayed in Mar 2025
Business travelers
3 review
9.0/10
Great
Posted on Apr 20, 2025
Room spacious and clean. Pool small and shallow. Breakfast need lots of improvement: drinks are too sweet, eating area is too small and food taste average at best. Location is prime: 2 large supermarket, starbucks, and easy to go anywhere
JP33
Business double Room with City View Non smoking
Stayed in Sep 2024
Business travelers
52 review
9.5/10
Amazing
Posted on Oct 15, 2024
First time in this hotel is not in the center of town but is accessible still. Breakfast is normal. Hotel room is normal. With this price no complaint.
Hussien Nordin
Deluxe Twin Room
Stayed in Mar 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 13, 2025
I love the room. Clean and sufficient. Breakfast is adequate. Overall satisfying experience
Kim Lun Kuan
Business double Room with City View Non smoking
Stayed in Aug 2024
Business travelers
113 review
10.0/10
Outstanding
Posted on Sep 23, 2024
The hotel with a good environment and good location and good service. Food very good
Anonymous User
Deluxe double Room Non smoking
Stayed in Feb 2025
Couples
6 review
8.0/10
Very Good
Posted on Mar 10, 2025
The hotel is near Berastagi supermarket.
Sarin Patel
Deluxe double Room Non smoking
Stayed in Feb 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Mar 17, 2025
Very nice hotel for business travel.
AnisaGoh
Deluxe Twin Room
Stayed in Nov 2023
Family
3 review
10.0/10
Outstanding
Posted on Jan 4, 2024
Amazing stay!!!! My MIL from Thailand love the food and enjoyed their stay. Thanks!!! We had our wedding event and chose the best hotel for our stay.
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Business travelers
1 review
8.0/10
Very Good
Posted on Jan 28, 2025
Noise sound from the building generator
Guest User
Business double Room with City View Non smoking
Stayed in Mar 2025
Family
12 review
8.5/10
Very Good
Posted on Apr 8, 2025
Not bed service after bargain
Susan Artan
Deluxe double Room Non smoking
Stayed in Jan 2025
Solo travelers
1 review
9.0/10
Great
Posted on Mar 21, 2025
Love the inhouse massage service
Like to Travel to Medan
Deluxe Twin Room
Stayed in Jul 2023
Couples
59 review
6.0/10
Posted on Aug 11, 2023
Looks grand hotel from Marriot… but - not helpful although we are their group members… but to the politic figures also staying there special treatment… - I just request away from noise but they intentionally subject me to more noises. STRESSED!!!! - the bed are small. - the toilet only overhead shower. - no shaver and no comb… - the fridge not cold… - the breakfast food so…so… food not hot and are hard… food not replenish immediately… the only nice food is the Lontong Medan… - the bar serve margarita was bad… For me, I will skip this hotel where possible… unless there are no more better hotel…
Iwa
Junior Suite Smoking
Stayed in May 2023
Family
3 review
6.5/10
Posted on Jun 29, 2023
Booked 2 executive suite x2 nights for an affordable price. Basic hotel under the the Marriott brand. Location not that great as compared to other hotels in Medan City Centre, not walking distance to any amenities/convenience stores. Security was great as expected, so you’ll be safe staying here. Checked in at 5.30pm yet one out of two rooms was still not ready. The bathtub was dirty with hair and dirt on it, probably due to housekeeping rushing to clean rooms. There is banks directly in the hotel facility, so if you need to withdraw cash it is very convenient. Overall: 2.5/5