Ulasan NH Milano 2

This place was set out a bit confusing. The hotel staff tried to not accept my ID I am foreign and in my country we use a app for ID and she wanted a hard copy which I don’t keep anymore since we don’t use hard copies. Another worker had to step in and accepted my ID. I found some hair in the shower room aswell and you have to pay for the stuff in the fridge. I was expecting it to be more nicer since it had good reviews

Good experience in the hotel

Breakfast is very good.

交通方便 我記得六十路公交下車就走了幾步就到酒店了。前台看起來比較現代，也會免費提供一次性拖鞋，但是房間裏無敵陳舊，房間裏的地毯感覺很臟很臟污漬超級多甚至有的地毯感覺都發黴了我都不想踩上去。。。。浴室裏浴缸角落也是 很臟的污垢 整體是那種舊舊的黃色。空調是新風系統，開的聲音超級大，而且開一會兒就停了然後會突然再開 循環往復 所以睡覺輕的人別訂 每次空調開的聲音都是超級超級大 幸虧衹住一晚上 真的都不想回憶 拍照片感覺手機都會臟的程度。

房間臭味很濃，開窗仍不能消散，要求換房，住了三晚，直到離店也沒有給更換房間。比較差。

Posto molto bello pulito in una bella posizione , Postazione molto tranquilla molto comodo

房間很乾凈，周邊環境非常好。

距離市區有點距離，不過環境很好，帶陽台的房間，看花園很美！

環境舒服，夠安静，清洁可以

閑静な住宅街に立地している、素晴らしいホテルです。 ただ、近くにレストランや、ショッピングするところが極端に少ないのが玉に瑕。

Spent one night as a stop-over during a solo trip. The simple room was adequate though rather dated (for example, the shut-out curtain rail was broken; the ventilation unit so loud it was impossible to keep on during the night) and small. Bathroom ok and location relatively quiet. Didn’t spend 15 € more for the breakfast.

Extremely bad hotel , hotel staff and services. Theft of e book reader ( kindle) in my room. Hotel reception manager Diego was super unsupportive and threatened me in the spot . No support provided to help with the luggage from room to taxi stand - and was threatened that if I don’t come down - the taxi will leave. I was told that they can’t help me with luggage , and it’s my problem on how do I come down. When I requested the night before - the reception promised me to help with the bell boy services . This morning I was told that since I am leaving at 630 am in the morning - we don’t provide such services before 7 am - so Diego doesn’t know why his colleague promised for help and he won’t help at any cost. When I complaint for the theft- the hotel didn’t know the process to handle complaint , and was told if it is stolen - there is nothing hotel can do about it. They don’t have any process to handle such complaints when housekeeping steals thing . Highly recommend never to use this hotel - in fact when I asked full name of the manager - I was denied the request and was told to leave as hotel won’t give full name of manager or the reception manager . Extremely bad experience-

Hotel rooms are 'oldish', bathrooms need a refreshing job as well as room, very old style. Cleanliness is good. Terrible experience with air conditioning: very noisy and not effective. Curtains are efficient but light is entering anyway in the room from upper part of the window frame. Personnel very kind and efficient. Room 203

Great location and premises accompanied by excellent service and customer care will make us visit again.