Ulasan Radon Plaza

Sebagai hotel bintang lima, pelayanannya terlalu buruk, tidak sebagus jaringan hotel domestik, fasilitas perangkat kerasnya rata-rata, hampir sama dengan hotel bintang tiga domestik.

Kamar bersih dan higienis, semua fasilitas dan perlengkapan berjalan dengan baik, parkir sangat nyaman, kelas satu di kawasan Bosnia dan Herzegovina!

Terletak sangat baik di daerah yang tenang dan sambutan serta layanan yang sangat baik

酒店外觀很新，可是房內設施老舊，服務不行，第二天房間也沒給打掃，讓送個毛巾也沒送，勉強住了兩晚

房型比較老 估計有十多年了 餐廳在頂樓視野和菜品不錯

Saya tinggal di sini selama satu malam awal minggu ini sebagai bagian dari perjalanan pelatih. Ketika saya membuka pintu kamar saya, rahang saya terbuka! Saya tidak dapat melupakan betapa menakjubkannya hal itu! Sangat besar! Area kamar tidur/lounge berada dalam satu ruangan besar, kamar mandi besar, yang memiliki bathtub, shower di bak mandi, toilet, bidet dan dua wastafel, dan berbagai perlengkapan mandi yang harum. Saya sangat berterima kasih atas body lotionnya. Setelah beberapa hari berada di dalam bus, AC mulai mempengaruhi kulit saya. Pelembapnya pasti membantu! :) Ada juga area lobi dengan bilik lemari pakaian (cermin dapat dibuka) yang berisi tisu toilet cadangan, gaun ganti, sandal, brankas, dan lain-lain. Pemandangan Sarajevo sungguh menakjubkan (kamar saya berada di lantai 8). Restoran berada di lantai paling atas (15) dan merupakan restoran berputar. Makanannya enak. Kami memiliki sup ayam sebagai permulaan, daging dalam saus dengan sayuran untuk hidangan utama, dan kue keju jeruk untuk hidangan penutup. Sarapan pagi berikutnya sangat mengagumkan! Ada banyak pilihan - hampir semua yang dapat Anda pikirkan! Stafnya ramah dan profesional. Saya sangat merekomendasikan hotel ini, dan sangat berharap untuk kembali suatu hari nanti.

As a frequent traveler to Europe, where I've stayed in various hotels, I'll say that this - The hotel is solid, but not necessarily a 5 star hotel (Trust me, I've stayed here twice). The front desk staff are very friendly, but not all equally trained or aware. The best front desk agent I dealt with at this hotel is Asad - If I'm getting his name right - I would even go as far and call him a model employee! A standard of service from him that genuinely carries 5 Star Hotelier service. Breakfast was the typical European style buffet and an had okay verity, but was not WOW. Room was clean and spacious as always. The location was good for me, but if your looking for something near the old part of town, this may not be the location for you. Otherwise no other hotel in Sarajevo can compete with the size of the room and readily available parking as this hotel and its location carries. While the rooms are definitely starting to look tired, they're well maintained otherwise. I look forward to coming back a third time to this property.

I will give an honest review here, since we have stayed in hotels of all different categories all over Europe (and other places). This hotel is categorised as a 5*, but is deffinitely far from this. I will begin with it’s location, which is ok, close to shopping centres and Ilidza (both about 5min drive) and about 10-15 minutes drive from Bascarsija. About parking space, hotel does offer one, but it’s payable and not the cheapest for BIH. Reception area looks nice, reception STAFF also nice, no complaints about that. Hotel room is ok, it was a bit colder temperature..problem with heating I guess, but enough space, nice view, there is everything you need and what is supposed to be in a 5* hotel. The only thing that bothered me was bathroom, which was definetly not clean enough and should really be renovated . We stayed here three nights on B&B. Now about the breakfast..dining room looks nice, great views up there..STAFF greets you Good morning and everything and then a few minutes later you hear them loud cursing and talking unapropriate in front of guests. Is this for real?? In a 5* hotel?? About the food..eggs cold every morning, and I mean every morning. Not a lot to choose from, especially vegetables-low budget, nothing fresh. In general breakfast very poor, but ok, since we are not fussy we could find something.. Pool is not in function. Gym is O my Lord…Scarry Movie, and I mean that. Last year we stayed in Hotel Hills, which is in Ilidza and these two hotels cannot compare in any way…If you want to stay in Sarajevo in a real 5* hotel I recommend hotel Hills, which will satisfiy the most picky guest I am sure. To Radon Plaza I would give a 3* maximum. It is way bellow 5* standard in every category. We only stayed here because there was no room available in Hills in our period of staying and thought it would be a nice 5* substitute to our first choice, but we will definetly not return to this hotel.

We were placed here overnight by the airline due to a cancelled flight, so I don't have any comment about prices. It was a very pleasant short stay. Very large and clean room and bathroom. We had complimentary dinner in the rooftop restaurant that rotates and served a set menu, but it was good. The service was quite slow, not sure if that's usual or because there were a number of people off the plane that were there. Breakfast also complimentary in the rooftop restaurant and buffet style. They have a shuttle to and from the airport and I'm not sure if it's free or not, the airline also would have covered that. There's a small spa facility with excellent prices - 60 minute massage for €26

Very nice clean hotel with such very helpful staff. I would like to thank the staff on reception in particular for their help. We had dinner one night in the revolving restaurant which was delicious. Breakfast is also served there which was excellent, lots of choice. The bed room was very spacious with a very comfortable bed, big bathroom and dressing area and as it was on a circular it had amazing views. Only issue was the lack of a swimming pool, this was extremely disappointing as I was on a retreat I was really looking forward to swimming and this necessitated taking a taxi to local spa. Also, its a bit of a way to Sarajevo old town which I loved but there are lots of taxis. Overall really good but no pool makes the rating down for me.

I need to be honest that I was very disappointed by this hotel as I cannot imagine how this is a 5 star hotel. Except for one very nice and friendly welcome at the reception desk upon arrival I cannot say that I was happy with the hotel. One of the biggest problems was that I did book this hotel because of the apparently giant spa area, which was closed during my stay there. Apparently this isn’t a one time issue, as I found out the spa is regularly closed. I don’t understand why this cannot be stated up-front via email notification and why I didn’t receive any compensation for this problem. I booked the Radon Plaza specifically because of the spa area, otherwise I would have never stayed at this hotel to be honest. One of my worst revelations was actually at the breakfast. I haven’t seen such a gross and disgusting breakfast at a 5 star hotel in Bosnia and I have seen quite a bit now. There was no napkins or silverware to take the items from the buffet, people were using their bare hands. It was just disgusting. The waiters weren’t very friendly either, I had to take my silverware from another table.