Sanya Phoenix Island Ocean Star Resort Hotel

Ulasan Sanya Phoenix Island Ocean Star Resort Hotel

Sanya Phoenix Island Ocean Star Resort Hotel

Room 1101, Section E, Phoenix Island, Tianya District, Sanya, Hainan, 520000, ChinaLihat Detail Hotel
Sanya Phoenix Island Ocean Star Resort Hotel
Sanya Phoenix Island Ocean Star Resort HotelSanya Phoenix Island Ocean Star Resort HotelSanya Phoenix Island Ocean Star Resort Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Sanya Phoenix Island Ocean Star Resort Hotel

8.9/10
3129 ulasan
Ulasan terverifikasi
Location9.1
Amenities8.7
Service8.9
Cleanliness8.9
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All reviews(3129)
Positive reviews(2932)
Reviews with photos/video(1516)
Nice sea view(921)
Classy environment(400)
Large rooms(232)
Great swimming pool(85)
Perfect for kids(69)
Friendly front desk staff(65)
Close to beach(15)
Negative reviews(197)
Guest User
Deluxe Sea-view Twin Room
Check-in Jun 2024
Family
2 ulasan
6.5/10
Diposting pada 18 Jul 2024
No public transportation going to the island, can only go by taxi. Light switch on and off by itself randomly.
Tanggapan dari Properti: 您在住期間對酒店的服務有任何不滿意的地方，請第一時間跟酒店反饋，我們有24小時值班經理隨時為您解決問題，相信可以給您一個滿意的處理結果；服務好客人是我們一直不變的宗旨。祝您生活愉快，心想事成！祝您天天好心情！
一路愛單車
Hawaii Holiday Room - Sea-View
Check-in Des 2023
Travel with friends
31 ulasan
9.0/10
Great
Diposting pada 21 Jan 2024
Great area to catch the sunset in Sanya, near food chain store so convinent
Tanggapan dari Properti: Dear guest, thank you very much for choosing our hotel and leaving a positive review! We are happy to know that you were satisfied with your stay. Your recognition is our greatest motivation to continuously improve our service quality. welcome next time! All the hotel staff wish you a happy trip in Sanya and happiness every day❤️❤️❤️
Tim hui
Guestroom - Sea-View (Double Bed) (Bathtub) (Middle Floor)
Check-in Mei 2023
Business travelers
17 ulasan
7.0/10
Diposting pada 18 Jun 2023
Very nice very nice a place, sunshine, sea, very very beautiful
Tanggapan dari Properti: 尊敬的客人感謝您的點評，我們會繼續努力提升服務質量，期待您再次光臨能獲得您的5星好評，祝您生活愉快！
Keylo
Hawaii Holiday Room - Sea-View
Check-in Jun 2022
Travel with friends
22 ulasan
6.0/10
Diposting pada 1 Agt 2022
The Island is beautiful!!! An absolute stunner! But the rooms were dusty, the staff is friendly and always helpful! Worth the price
Tanggapan dari Properti: Dear guest, thank you for your evaluation. We will strengthen hygiene control and work hard to improve service quality. We look forward to your visit again and wish you a happy life!
Kimberly
Guestroom - Sea-View (Double Bed) (Bathtub) (Middle Floor)
Check-in Jun 2022
Solo travelers
28 ulasan
10.0/10
Outstanding
Diposting pada 15 Jul 2022
It’s what I expected. The view and the pool they were just superb! The room has big space, which I like. I hope to stay in this hotel again.
Tanggapan dari Properti: Dear guest, thank you for your love of our hotel, it is a great honor to serve you, your praise is the power of our efforts, looking forward to your visit again, WISH you a happy life!
Guest User
Aegean Sea Premier Room - Sea-View
Check-in Jun 2022
Solo travelers
11 ulasan
3.0/10
Diposting pada 6 Jul 2022
The only nice thing about this hotel is the view. Also it’s not really a resort, it’s apartments and some rooms are rented out to visitors. The place is old and run down. The rooms are filthy, and there’s a mouldy smell through the building. The staff were not friendly even though they provided somewhat average customer service. If you are someone who loves aesthetically pleasing space or at least value cleanliness, this place is not for you. I’m glad I only booked for one night.
6/8
Tanggapan dari Properti: Dear guests, I am very sorry to make your stay experience bad. As a landmark building in Sanya, Phoenix Island is indeed attracting tourists from all over the world. Phoenix Island is an artificially reclaimed island. Surrounded by the sea and only experienced the baptism of typhoon "Siamba" last weekend, it is also in the hot and humid climate of Sanya. People who live by the sea can understand the taste of this dampness, and it will disappear when the climate is dry. Thank you for your understanding. We look forward to seeing you again and wish you a happy life!
Guest User
Hawaii Holiday Room - Sea-View
Check-in Mei 2022
Solo travelers
6 ulasan
10.0/10
Outstanding
Diposting pada 7 Jul 2022
Fantastic view! Really enjoyed the balcony bathtub as well. Interior room was spacious enough for me, a solo traveler. Overall a great stay!
Tanggapan dari Properti: Dear guest, thank you for staying in Phoenix Island Ocean Star Resort hotel, your good comment is the power of our efforts, looking forward to your visit again, wish you a happy life!
Guest User
Hawaii Holiday Room - Sea-View
Check-in Sep 2023
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 19 Okt 2023
Beautiful view!!! Love it here ❤️
Tanggapan dari Properti: 尊敬的客人您好，感謝您入住我們酒店並分享您的住房體驗。期待下次能給您更好的入住體驗，三亞鳳凰島海洋之星隨時為您服務，祝您生活愉快！
Guest User
Family Room - 4-Person Occupancy, Sea-View (2 Double Beds) (Terrace)
Check-in Apr 2022
Couples
23 ulasan
10.0/10
Outstanding
Diposting pada 26 Mei 2022
We stayed in the loft. the view was worth the price alone. the landlord is very helpful.
Tanggapan dari Properti: Hello, dear friend. Thank you for your love for our hotel. It is an honor to serve you. I look forward to your visit again. I wish you a happy life!
Camila Castro
Aegean Sea Premier Room - Sea-View
Check-in Mei 2022
Couples
36 ulasan
10.0/10
Outstanding
Diposting pada 9 Jun 2022
Really like this hotel , this is why I booked one more time ! Breakfast is good with western food, the rooftop pool is the best that I have been, the rooms are beautiful and clean , staff super friendly!
Tanggapan dari Properti: Dear guests, thank you very much for your love and recognition. Your praise is the driving force of our efforts. Looking forward to your visit again. I wish you a happy holiday!
Carla Macaloney
Hawaii Holiday Room - Sea-View
Check-in Jun 2022
Couples
1 ulasan
8.5/10
Very Good
Diposting pada 23 Agt 2022
check-in was smooth and the room was nice, lovely view off the balcony
Tanggapan dari Properti: Dear guests, thank you for your recognition of our hotel. Looking forward to your visit again. Have a good holiday!
Guest User
Check-in Feb 2022
Travel with friends
5 ulasan
8.0/10
Very Good
Diposting pada 14 Jun 2022
The area was under construction, but a good view from the balcony.
Tanggapan dari Properti: Dear guests, thank you for staying in our hotel. Phoenix Island, as a landmark building in Sanya, is also a regular port. Its unique geographical location gives it special significance. Looking forward to your visit again and wish you a happy life!
Guest User
Family Suite - Sea-View (Balcony, 2 bathrooms)
Check-in Jun 2022
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 29 Jul 2022
very good
Tanggapan dari Properti: Dear guests, thank you for staying at our hotel and sharing your housing experience. Enjoy life, share joy, and thank you for your love for us, because with you, we are happy! Looking forward to your visit again and wish you a happy life!
Guest User
Hawaii Holiday Room - Sea-View
Check-in Apr 2025
Travel with friends
4 ulasan
6.0/10
Diposting pada 7 Mei 2025
The room is on the fifth floor and you can see the sea and cruise ships, but the room is damp and musty. There is a popular bathtub on the balcony, but someone next door may stick their head out and see the balcony, which makes people feel unsafe.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 您在住期間對酒店的服務有任何不滿意的地方，請第一時間跟酒店反饋，我們有24小時值班經理隨時為您解決問題，相信可以給您一個滿意的處理結果；服務好客人是我們一直不變的宗旨。祝您生活愉快，心想事成！祝您天天好心情！
Qingqingliz
Family Room - 4-Person Occupancy, Sea-View (2 Double Beds) (Terrace)
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 27 Apr 2025
Room Facilities: Complete, warm service, the bathroom uses German imported Villeroy & Boch series, the experience is super good. Hygiene: Excellent hygiene conditions, the cleaning lady is in place, quick and efficient, and will not disturb the family Environment: The overall environment is a 180-degree balcony, transparent, and well-lit Service: The service is definitely a five-star service, and the customer service staff is warm and thoughtful. Gentle and cheerful personality, adding a touch of color to the trip
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, sharing the beauty, joy and mood brings us closer. Thank you for staying in our hotel and sharing your experience. Your praise is our motivation. We look forward to your visit again and wish you a happy vacation!