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Ulasan terverifikasi
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(986)
Positive reviews(901)
Reviews with photos/video(346)
Convenient location(28)
Classy environment(24)
Offers pick-up/drop-offs(24)
Easy to get around(17)
Too noisy(12)
Great swimming pool(9)
Friendly front desk staff(7)
Close to beach(7)
Negative reviews(85)
Latte_
Light Luxury Villa Double Bed Room
Menginap di Okt 2024
Couples
6 ulasan
5.0/5
Outstanding
Diposting pada 15 Nov 2024
Good beautiful hotel
Tanggapan dari Properti: [步行2分鐘到海邊]尊敬的顧客您好,感謝您選擇入住康福瑞橡樹莊園酒店,很開心能夠為您帶來滿意的入住體驗。酒店地處三亞灣海龍路10號,步行至三亞灣椰夢長廊僅需2分鐘。門口商鋪眾多,美食琳琅,出行方便。院內由多座不同風格的獨棟別墅組成,中央有露天泳池免費開放。是三亞出行入住的首選。期待您的再次光臨。
Guest User
Light Luxury Villa Double Bed Room
Menginap di Des 2024
Business travelers
6 ulasan
3.5/5
Diposting pada 11 Jan 2025
Friendly
Tanggapan dari Properti: [步行2分鐘到海邊]尊敬的顧客您好,感謝您選擇入住康福瑞橡樹莊園酒店,很開心能夠為您帶來滿意的入住體驗。酒店地處三亞灣海龍路10號,步行至三亞灣椰夢長廊僅需2分鐘。門口商鋪眾多,美食琳琅,出行方便。院內由多座不同風格的獨棟別墅組成,是三亞出行入住的首選。期待您的再次光臨。
Guest User
Light Luxury Villa Twin Room
Menginap di Jan 2025
Family
6 ulasan
4.0/5
Very Good
Diposting pada 3 Feb 2025
The room is tidy and clean, the staff are patient and enthusiastic, the children like the colorful house very much, it is convenient to go out around, it is quite suitable for parent-child family travel.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,您好,感謝您對我們的認可,我們將不斷加強服務品質,以滿足不同客人的需求。酒店地處三亞灣海龍路10號,步行至三亞灣椰夢長廊僅需2分鐘。門口商鋪眾多,美食琳琅,出行方便。院內由多座不同風格的獨棟別墅組成,是三亞出行入住的首選。期待您的再次光臨。
Anonymous User
Light Luxury Villa Double Bed Room
Menginap di Jan 2025
Family
1 ulasan
1.0/5
Diposting pada 2 Feb 2025
The bathroom in the room on the 4th floor had a very strong odor. It was so smelly that I couldn't sleep in the middle of the night. The whole room was filled with the stench of the toilet, which couldn't be covered even when the bathroom door was closed. The floor was also very dirty.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,您好!對您的不好體驗我們深感抱歉,衞生品質是我們堅持的底線,對於您反饋的地板不乾淨,實際是木材的顏色,再次感謝您的如入住。酒店地處三亞灣海龍路10號,步行至三亞灣椰夢長廊僅需2分鐘。門口商鋪眾多,美食琳琅,出行方便。院內由多座不同風格的獨棟別墅組成,是三亞出行入住的首選。期待您的再次光臨。
Viktosha
Light Luxury Villa Double Bed Room
Menginap di Okt 2024
Couples
2 ulasan
4.2/5
Very Good
Diposting pada 27 Nov 2024
The bed linen is snow-white, the mattress is comfortable - this is an undeniable plus. We lived in a room next to a restaurant, in which the exhaust hood worked very loudly until late in the evening. There is a large construction site next to the hotel, so you are guaranteed to wake up to the sound of a drill. The room is combined with a bathroom, so it smells like sewage and is damp. The hotel is 7 minutes from the embankment.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: [2 minutes walk to the beach] Dear customer, thank you for choosing to stay at Comfort Oak Manor Hotel. We are very happy to provide you with a satisfactory stay experience. The hotel is located at No. 10 Hailong Road, Sanya Bay, only a 2-minute walk to Sanya Bay Coconut Dream Corridor. There are many shops at the door, delicious food, and convenient travel. The courtyard is composed of a number of independent villas of different styles, with an open-air swimming pool in the center open for free. It is the first choice for traveling and staying in Sanya. Looking forward to your visit again.
Guest User
Light Luxury Villa Double Bed Room
Menginap di Sep 2024
Family
1 ulasan
4.7/5
Amazing
Diposting pada 14 Okt 2024
This is my second time staying at Shadian. Each one is a small independent villa with a different color. The environment is beautiful, the interior of the room is bright and bright, the reception hall is elegantly decorated, the surrounding transportation is convenient, it is convenient to eat and drink, and it is only a few minutes' walk to the beach. The guy at the front desk was hospitable, attentive and meticulous. (When I left something behind, I called to confirm if it was still needed and helped mail it instead of throwing it away directly.) The airport drop-off service was also heart-warming. The airport was dropped off at 5 a.m., and the front desk even arranged it in advance. Call to remind, will recommend to friends, will choose here next time, like it like it
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Detailed service has always been our focus for a long time. We are honored to provide you with the best quality. Excellent service, looking forward to your visit again! The hotel is located on the first floor of Building 9, Wanlong Garden, No. 10 Hailong Road, Sanya Bay. The surrounding transportation is very convenient. It only takes more than ten minutes to drive to Xidao, Nanshan Temple, Tianya Haijiao, Xiaodongtian and other scenic spots. Hotel facilities: open-air swimming pool, Parking lot. There is also a 24-hour front desk service hotline.
Guest User
Light Luxury Villa Double Bed Room
Menginap di Sep 2024
Couples
1 ulasan
4.8/5
Amazing
Diposting pada 13 Okt 2024
Friends, feel free to rush! The price-performance ratio is really high, and the transportation is very convenient. Everyone can come and experience it! Stayed for 2 consecutive nights. The service and room environment were very good. The pick-up at the airport was also very fast. I will continue to stay here next time!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Detailed service has always been our focus for a long time. We are honored to provide you with the best quality. Excellent service, looking forward to your visit again! The hotel is located on the first floor of Building 9, Wanlong Garden, No. 10 Hailong Road, Sanya Bay. The surrounding transportation is very convenient. It only takes more than ten minutes to drive to Xidao, Nanshan Temple, Tianya Haijiao, Xiaodongtian and other scenic spots. Hotel facilities: open-air swimming pool, PARKING LOT.
Guest User
Zheng Dang Yong Lan Double Bed Room
Menginap di Agt 2024
Family
8 ulasan
5.0/5
Outstanding
Diposting pada 13 Sep 2024
Booked this for my dad. It’s off-season in Sanya now, so it’s very cheap and cost-effective. He said the environment is good and the place is clean.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Detailed service has always been our focus for a long time. We are honored to provide you with the best quality. Excellent service, looking forward to your visit again! The hotel is located on the first floor of Building 9, Wanlong Garden, No. 10 Hailong Road, Sanya Bay. The surrounding transportation is very convenient. It only takes more than ten minutes to drive to Xidao, Nanshan Temple, Tianya Haijiao, Xiaodongtian and other scenic spots. Hotel facilities: open-air swimming pool, PARKING LOT.
Guest User
Joyful Family Near-Sea Villa Room
Menginap di Des 2024
Family
1 ulasan
4.1/5
Very Good
Diposting pada 30 Jan 2025
24-hour airport pick-up or drop-off: Very good
Haitang Bay Duty Free Shop Shuttle Bus: Very good
The service was excellent
Environment: Very good
Hygiene: Very good
Facilities: Very good. The attitude is very good. The airport pick-up is also very good. They will recommend us which attractions to go to and protect us 24 hours a day. Very, very, very good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello, thank you for your recognition of us. We will continue to improve our service quality to meet the needs of different guests. The hotel is located at No. 10 Hailong Road, Sanya Bay, only a 2-minute walk to Sanya Bay Coconut Dream Corridor. There are many shops at the door, a wide variety of delicious food, and convenient transportation. The courtyard consists of many single-family villas of different styles, making it the first choice for travel and accommodation in Sanya. We look forward to seeing you again.
Xiaowenyiya
Light Luxury Villa Double Bed Room
Menginap di Des 2024
Solo travelers
1 ulasan
1.0/5
Diposting pada 12 Jan 2025
I have never stayed in such a noisy hotel. There were all kinds of noises starting at 6 or 7 in the morning. I don't know if it was the renovation or something else that was particularly noisy. There were airplane sounds, and people shouting in the corridor. There were all kinds of noises, even in the middle of the night. The sound of people walking in the corridor is also very noisy. I couldn't get a good sleep after a whole day of sightseeing. Beware! ! !
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Thank you for your choice. The hotel is located in the most lively area of Haipo, Sanya Bay. There are many shops at the door and a wide variety of delicious food. It is one of the holiday destinations chosen by many people. Although we are located in a busy area, we are a villa manor hotel, consisting of 9 villas, with gardens, swimming pools, etc., covering a large area. Two of them are facing the street. You may be arranged to stay in the two buildings facing the street. The next time you come, we will arrange a villa facing north or in the garden, which will be very quiet. Thank you again for your choice.
Anonymous User
Joyful Family Near-Sea Villa Room
Menginap di Des 2024
Family
8 ulasan
4.0/5
Very Good
Diposting pada 24 Jan 2025
The room is different from the picture, there is no elevator, and there is airport pick-up service
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you for pointing out the shortcomings of our products. Since the hotel has 9 villas and some rooms have different decorations, we will always continue to improve our products to ensure the quality of the hotel. If you are not satisfied, we will solve the problem as soon as possible. The hotel is located at No. 10 Hailong Road, Sanya Bay, only a 2-minute walk to Sanya Bay Coconut Dream Corridor. There are many shops at the door, a wide variety of delicious food, and convenient transportation. The courtyard consists of many single-family villas of different styles, making it the first choice for travel and accommodation in Sanya. We look forward to seeing you again.
Anonymous User
Light Luxury Villa Twin Room
Menginap di Nov 2024
Travel with friends
5 ulasan
3.7/5
Diposting pada 5 Jan 2025
The hotel is on the street and a bit close to nearby restaurants. It will be a bit noisy at night and it will be quiet around 12 o'clock in the middle of the night. The service is OK and it is very close to the beach.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Thank you for your choice. The hotel is located in the most lively area of Haipo, Sanya Bay. There are many shops at the door and a wide variety of delicious food. It is one of the holiday destinations chosen by many people. Although we are located in a busy area, we are a villa manor hotel, consisting of 9 villas, with gardens, swimming pools, etc., covering a large area. Two of them are facing the street. You may be arranged to stay in the two buildings facing the street. The next time you come, we will arrange a villa facing north or in the garden, which will be very quiet. Thank you again for your choice.
Guest User
Light Luxury Villa Double Bed Room
Menginap di Okt 2024
Travel with friends
20 ulasan
4.0/5
Very Good
Diposting pada 31 Des 2024
The room is big and overall nice, but the toilet is small and crowded. Also, there is no elevator, which is troublesome if you have heavy luggage.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Thank you for staying at Sanya Comfort Oak Manor Hotel. The satisfaction of guests is the unremitting pursuit of all hotel staff. In order to improve the quality of the hotel and to better serve every distinguished guest who comes to the store, so that every guest can feel at home, you are welcome to give us your valuable suggestions. The hotel will continue to update the guest facilities. equipment and strive to improve service quality. Thank you again for your support. We will continue to work hard and look forward to your next visit.
Guest User
Light Luxury Villa Twin Room
Menginap di Sep 2024
Travel with friends
2 ulasan
1.0/5
Diposting pada 4 Okt 2024
1. There were ants on the bed 2. The shower water was hot and cold 3. The bathroom door was broken and could not be closed, so I had to run naked 4. There was no light above the sink, so it was dark to brush my teeth, wash my face and put on makeup 5. The air conditioner was so noisy that I couldn't sleep 6. There was no elevator and I had to carry my suitcase Climb stairs. All in all, the worst hotel I've ever stayed in.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for choosing to stay in our hotel. We are deeply sorry that we failed to bring you a satisfactory stay experience. If you have any questions during your stay, please tell the front desk in time, and the front desk staff will do their best to solve them for you. The hotel is made up of several single-family villas, the highest of which has only four floors and no elevator. We have reminded you of this in the booking information, and the front desk will help guests carry large luggage to their rooms. I wish you a happy life.
Guest User
Light Luxury Villa Double Bed Room
Menginap di Okt 2024
Couples
27 ulasan
3.8/5
Good
Diposting pada 9 Nov 2024
Fairly clean homestay, quite satisfied
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: [2 minutes walk to the beach] Dear customer, thank you for choosing to stay at Comfort Oak Manor Hotel. We are very happy to bring you a satisfactory stay experience. The hotel is located at No. 10 Hailong Road, Sanya Bay, only a 2-minute walk to Sanya Bay Coconut Dream Corridor. There are many shops at the door, a wide variety of delicious food, and convenient transportation. The courtyard consists of several single-family villas of different styles, with an open-air swimming pool in the center that is open to the public free of charge. It is the first choice for traveling and staying in Sanya. We look forward to seeing you again.