Sofitel Sanya Leeman Resort

Second time at this hotel. This time stayed at a suite. It is very comfortable and spacious. It is a great location especially for families and kids.

We stayed here for 4 nights at the Gold Tower which was a bit far from the lobby, breakfast buffet and carpark. Check-in took a very long time and there wasn't a specific line to queue which made the check-in procedure feel like a gamble. When things seemed to be getting helpless, Minnie, our customer representative swept in to introduce herself and kindly took us to our room and gave us her wechat. She kindly assisted us throughout our stay with room keeping, restaurant recommendations and general hotel navigation. We are very grateful for her help! We were very satisfied with our room and the hotel in general. We tried all the restaurants and they were all great. Pools were fun, and we would suggest the pools closer to the beach which are very tranquil. A tip: Request for a higher floor and away from the lifts. We were on the 5th floor and we could only see a sliver of sea.

The closest railway station to this airport is yalong bay railway station which is about 25 mins away. We had a seaview room, offering unobstructed views of the sea. Check-in was smooth, and there was even a small room with light snacks which guests can wait in if the room is ready. One of the hotel staff - Minnie - added us on wechat. She constantly checked in on us by asking us how our stay was / whether we had a good night's rest and provided prompt replies on when we asked her for any help via the platform. Lounge was amazing, with plenty of food during tea and evening canapés. Tea time could get a bit busy, but other meal times were fine. The lounge staff were excellent - Nikki, Suki, Mia, Lilly and Lillian were friendly and helpful and provided exceptional service. Would certainly consider staying there again if we return. 离酒店最近的火车站是亚龙湾火车站。打车的话大概需要25分钟左右。我们的房间看得到海边，风景非常的美。酒店得到沙滩。入住很顺利。 大堂柜台minnie加了我们的微信，入住期间会问我们休息得怎样。我们有问题问她他也会及时的回复。 行政酒廊下午茶跟行政酒廊食物都相当的丰富。比起早餐/欢乐时光，去下午茶的人可能会多一些。想表扬行政酒廊的几个员工 - Nikki, Suki, Mia, Lilly and Lillian - 态度非常的好。服务很棒也很友善。 下回如果有再去海棠湾一定会在住这里。

Haitang Bay is not the best place for swimming. But the hotel is clean and family friendly. Various and delicious breakfast.

It’s was relaxing and very nice hotel and good service the breakfast was great Mr Roy Chen thank you for your service in the hotel

Awesome hotel and super nice staff. Anna was very kind and assisted us with everything. The rooms were big and she even gave us a better room because we had a bad view the first night. Thank you very much Anna!