No. 19, Longhai Road, Yalong Bay National Tourism Resort, Jiyang District, Sanya, Hainan, 572000, ChinaLihat Detail Hotel
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1 malam
Ulasan Tamu tentang Sheraton Sanya Yalong Bay Resort
9.5/10
Luar Biasa
21970 ulasan
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Ulasan terverifikasi
Lokasi9.7
Fasilitas9.3
Layanan9.6
Kebersihan9.6
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Dekat pantai(1167)
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Tersedia aktivitas keluarga(289)
Kolam renang bersih(209)
Buruk(316)
Tamu
Superior Garden-view Queen Room
Check-in Apr 2025
Pasangan
1 ulasan
7.5/10
Diposting pada 5 Mei 2025
Amazing location and even during labour holiday the structure was able to handle an almost fully booked situation. Off season for sure could be even better. Great location !
Terjemahkan
Tamu
Deluxe Lagoon Pool Room
Check-in Mar 2025
Keluarga
13 ulasan
10.0/10
Fantastis
Diposting pada 4 Mei 2025
Third time here and we had a fantastic family holiday again! Location, beach, swimming pools and gardens are gorgeous and really well kept. We love the different pool options and the room with direct pool access is so convenient with kids. I agree with other reviews that rooms could use renovation, especially if they used to be smoking rooms, but daily cleaning is impeccable. The open air breakfast spot is lovely and breakfast choice is excellent, Chinese restaurant is also very good and provided such nice support to celebrate kid’s birthday. Derrick Liu was so helpful to address any concerns, everyone on staff is super friendly and goes above and beyond to make us feel welcome. Can wholeheartedly recommend!
Terjemahkan
BethanyLee
Kamar Twin Queen dengan Pemandangan Lagoon dan Danau
Check-in Mar 2025
Keluarga
10 ulasan
9.0/10
Sangat Baik
Diposting pada 18 Mei 2025
Great. The only reason I’d give it less on service was one woman they had working at the BBQ buffet was incredibly rude. But she did not reflect the other lovely staff.
Terjemahkan
Tanggapan dari Properti: 您好!非常感謝您選擇入住我們酒店並反饋體驗!得知您對大部分員工的友善服務感到滿意,我們深感欣慰,但對於燒烤自助餐廳女服務員的粗魯態度,我們致以誠摯歉意。這種情況與我們一貫的服務標準嚴重不符,我們已第一時間將您的反饋轉達至餐飲部門,會加強員工培訓與服務監督,避免類似事件再次發生。服務品質的穩定與提升是我們的重要目標,很抱歉個別環節影響了您的體驗。希望未來能有機會再次為您服務,讓您感受到我們改進的決心與全方位的貼心關懷。祝您生活愉快,期待您的再次蒞臨!
喜一下
Deluxe Sea-view Twin Room
Check-in Mar 2025
Keluarga
7 ulasan
9.0/10
Sangat Baik
Diposting pada 5 Apr 2025
This hotel has a beautiful beach. the beach was really beautiful and clean. we had a great time here.
Terjemahkan
M Herrera
Kamar Deluxe Garden
Check-in Feb 2025
Keluarga
8 ulasan
10.0/10
Fantastis
Diposting pada 4 Apr 2025
We simply loved it. We came for a second time and felt like home. Service is great and staff are just so nice, standards are up to a five star hotel. They do great program for and caretaking of the kids as well and there’s always stuff to do days go by so fast. I really want to come back.
Terjemahkan
6/9
Tanggapan dari Properti: Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing your comments with us. And thank you very much for your love of the hotel service and the environment, which will be our driving force for continuous progress! Sheraton Sanya Resort is built along the waterfront of Yalong Bay, where you can embrace the blue sea and white sand, as well as admire various tropical vegetation. All hotel staff will treat guests like family, to provide satisfactory service! Thank you again for your sharing, and look forward to your next visit! Best Regards.
Deniskaa
Superior Panoramic Room
Check-in Feb 2025
Bepergian dengan teman
2 ulasan
9.0/10
Sangat Baik
Diposting pada 7 Mar 2025
We enjoyed our stay at Sheraton Sanya Resort, and want to say special thanks to Dana and Joanne, they were very helpful. The variety of pools is great and the various activities that happen every day is also very cool, such as the morning yoga, sunset ceremony and the games during the day. Although, the breakfast buffet choices were not to the level of Sheraton, there was very little traditional chinese food, and the hot food and salad choices were scarce. Additionally, the airport transfer work only until the late evening, unfortunately. It would be great if it was also available during the night.
Terjemahkan
Tamu
Suite dengan Pemandangan Laut
Check-in Des 2024
Keluarga
2 ulasan
10.0/10
Fantastis
Diposting pada 5 Jan 2025
I recently stayed at the Sheraton Sanya Hotel in Hainan and had a wonderful experience. The resort offers a stunning beachfront location, perfect for relaxation and enjoying the tropical atmosphere. My room was spacious, clean, and well-appointed, with a comfortable bed and a balcony offering breathtaking ocean views.
The staff was courteous and attentive, always ready to assist with a smile. The breakfast buffet was diverse and delicious, catering to both local and international tastes. I especially appreciated the well-maintained pools and the lush, beautifully landscaped gardens.
Overall, the Sheraton Sanya Hotel is an excellent choice for a relaxing getaway in Hainan, and I would gladly stay there again.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Sheraton Sanya Yalong Bay Resort! I am very pleased that your stay was enjoyable and an affirmation of the hotel's overall environment. The hotel is located in the heart of Yalong Bay National Tourism Resort, with clear water and fine sand, facing the beautiful and magnificent sea view of South China, enjoying delicious breakfast and special food in the setting of Yao Chi Western Restaurant decorated by palm trees and waterfalls, is an excellent holiday destination. Your satisfaction is our driving force. We sincerely hope to meet you again at Sheraton Sanya Yalong Bay Resort! Best Regards.
Vinidiktova Margarita
Premier Deluxe Room - Sea-View (Double Bed)
Check-in Nov 2024
Keluarga
12 ulasan
9.0/10
Sangat Baik
Diposting pada 9 Jan 2025
The resort was beautiful, but pretty old, and the rooms need a renovation. The staff was nice and helpful, they did make sure we enjoyed our stay and did a follow up once we checked out. The breakfast was good with a variety of food to choose from. But honestly, it's not worth the price, you can easily find places in Sanya that are more affordable with better service. It felt a lot like we were charged more for the brand.
The safe in the room was broken, and we had to call the engineer twice in just three days of stay. The electric sockets are so old the charging devices were constantly falling out which was annoying. Some of the sockets didn't work at all. The shower didn't have a shelf for our own things, which is such a minor, but still an inconvenience.
Terjemahkan
Tamu
Family Elegant Suite
Check-in Nov 2024
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 2 Jan 2025
The hotel is amazing. We stayed for 8 nights there in the family suite, the room is clean and tidy with nice view and decorations. Many thanks to Wang Shaoling (王少玲)for helping us cleaning the rooms, and she also had made cute toys with the towels everyday for our one-year old. The hotel is a bit old as the first 5-star hotel in the Yalong Bay, but it’s definitely clean with good services. I feel I’ve made very good choice staying here. It has the best view of the sea, my kid loves the mini train a lot!
Terjemahkan
Tanggapan dari Properti: Dear valued guest, Thank you for choosing Sheraton Sanya Yalong Bay Resort and sharing your comments with us. Our hotel, situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. We value all guest feedback as it is through such comments that we can continually improve. I sincerely apologize to you for our shortcomings and we will diligently make every effort to improve these points. In terms of facilities, to ensure that we continue to provide a product that does stand out we have been undergoing a full refurbishment in 2017.We look forward to welcoming you back to our resort in the future. Best Regards.
Gabriel Gimenez
Kamar Tamu - Pemandangan Laut
Check-in Mar 2025
Keluarga
10 ulasan
10.0/10
Fantastis
Diposting pada 7 Apr 2025
Superfun for families.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment.We are inspired by your compliments to our resort, and also glad to hear that you had a happy holiday here, which give us great encouragement.Thank you again for your time and we are looking forward to your next stay to Sheraton Sanya Resort.Best Regards.
Oana Z
Deluxe Lagoon Pool Room
Check-in Okt 2024
Bepergian dengan teman
3 ulasan
10.0/10
Fantastis
Diposting pada 26 Nov 2024
Great stay. We booked 2 similar rooms but got a free upgrade for one of the rooms. The villa was awesome but the pool access room was also really nice, both had very easy and quick access to the beach and the staff was always kind and fast in helping us. From the stay to the buffet dinner and breakfast to the way the staff dealt with us made it a chill and relaxing trip. There were a bunch of activities we didn’t even get to do and still had lots of fun!
Terjemahkan
Tamu
Kamar Elegan dengan Tempat Tidur Ukuran Queen
Check-in Apr 2025
Sendiri
3 ulasan
10.0/10
Fantastis
Diposting pada 18 Mei 2025
Paradise!
It was an amazing stay.
Beautiful facilities, fabulous staff, not overcrowded, clean rooms, pools and restaurants. Delicious food - breakfast buffet and a la carte. There was something for every taste - European, continental, Chinese.
A lot of extra activities like Meditation & Tai Chi, Traditional dances, Foto session.
Good mix of guests.
Thank you for an excellent stay.
Terjemahkan
paul
Classical Room
Check-in Okt 2024
Keluarga
2 ulasan
10.0/10
Fantastis
Diposting pada 3 Nov 2024
Sheraton is a Good place for resort.
The first hotel I stayed in Sanya the so called four seasons hotel (origanlly conifer) is disappointing quality vs price. I decided to switch immediately. Still applying for refund.
Terjemahkan
Zozo98
Superior Garden-view Twin Room
Check-in Agt 2024
Lainnya
9 ulasan
10.0/10
Fantastis
Diposting pada 30 Nov 2024
Sherton Sanya Yalong Bay Resort is a fantastic choice for a relaxing getaway, offering stunning views and direct access to the beautiful beach. The breakfast, though additional, was delicious and well worth it, with plenty of options to enjoy. The staff were accommodating and attentive, ensuring a smooth and pleasant stay. Ideal for all types of travelers, this resort is perfect if you're looking to unwind and enjoy the serene beauty of Yalong Bay.
Terjemahkan
Tanggapan dari Properti: Dear Guest,May we thank you for choosing Sheraton Sanya Resort and taking the time to write this review. We are inspired by your compliments to our hotel. Thank you again for your time and we are looking forward to your next stay. Best Regards.
Deguy
Classical Room
Check-in Agt 2024
Bisnis
49 ulasan
9.5/10
Menakjubkan
Diposting pada 1 Okt 2024
The hotel is absolutely stunning, with breathtaking views of the sea that will leave you in awe. The serene environment is incredibly peaceful, providing a perfect escape from the hustle and bustle of everyday life. The rooms are generously sized and offer ample space to unwind, complete with a lovely balcony that provides a picturesque view of the surroundings.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to our resort, all of our staff are committed to providing excellent service to make sure you can have a memorable holiday here, which will give us great encouragement. Our hotel, situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. Thank you and we hope that we will have the opportunity of welcoming you back to Sheraton Sanya Yalong Bay Resort in the future! Best wishes.