MGM Grand Sanya

Everything was great , the hotel is big and has all the necessary facilities, the breakfasts were good , the room was also big , so there’s enough space . I like a lot that they share WeChat contact of the hotel stuff with you , so in case if you need anything you can just text and manager will reply and arrange everything for you . I didn’t find the iron so I texted Elina and in 10 minutes the iron was delivered to my room . She was in touch with me all the time , that was really nice

Amazing Family Stay at MGM Hotel! We recently stayed as a family in one of the villas at the MGM Hotel, and it was truly an exceptional experience! From the moment we arrived, the staff made us feel so warm and welcome. Every detail was taken care of, and the service was top-notch. The housekeepers were meticulous, ensuring our villa was always spotless and comfortable. A special mention to the staff at Neera restaurant—Lukas, Mark, and the lovely female restaurant manager went above and beyond to make sure we were well-fed and that our kids had the best time. Their attention and genuine care made every meal memorable. The buggy rides were a highlight, thanks to Aiger, who made them so fun and engaging for the whole family! And we can’t thank Miko enough— she owas always ready to help with anything we needed, making our stay seamless and stress-free. This was a perfect family getaway, and we can’t wait to return. If you’re looking for warm hospitality, impeccable service, and a great family-friendly environment, MGM Hotel is definitely the place to be. Highly recommend!

Friendly staff. Couldn't find my reservation to make it up to me - upgraded the room. My manager Jelly is very nice, helped with every question. Very good food, clean beach. Allowed to check out later. ⭐️⭐️⭐️⭐️⭐️

As soon we Checked-in, we were on the good hands of Mr Sean (big thanks to him and the other staff) for handling all our small issues. Upgraded the room when we asked politely. Perfect view from the balcony. The kids have a lot of activities in the hotel ( we just have to go out at night and eat outside as limited choice for the international food inside the hotel) Beach is perfect and you are allowed to swim until the security close it at 7pm with a lock 🤣 (kidding of course). Breakfast is full of choices for everyone ( especially if you eat Chinese style breakfast) but expect line up and very friendly staff which are there to bring you anything you want (salmon and cheese included) Water Sports activities is worth the money.

A great pleasure in MGM...deserve to revisit in future. I wish in here to express my sincere thanks to the high standard of service of Sean 小肖. He deserves a credit of his good work during my stay.

A great holiday in Sany will never be relish with the exceptional service of Jelly Shen in MGM Grand Sanya. She has distinguish herself as someone above board in customer relations and surprised me with a bday cake and goodies plus a great service on my birthday. It was memorable as that day every guest was stuck in the hotel due to Typhoon Yagi and it helps ease the fears of the Typhoon looming. Thank you once again for an examplery stay and service.