La Maltese Caldera Concept

A Boutique style accomodation with a pool or private villa options. We had a room only accommodation which was perfect for a couple. Small, but clean & luxurious. Reading the other reviews I believe there may be a number of La Maltese Estate accomodation options. We were very happy with our stay and would return. A big thank-you to Alex at hotel reception.

We booked a specific Honeymoon Suite with Hot Tub & Caldera View at La Maltese Estate months in advance — to celebrate a 40th birthday and anniversary. When we arrived, the staff didn’t say a word about any changes. They just brought us directly to Room 105, pretending everything was normal. The room was much smaller, darker, and nothing like what we booked. We asked, “Is this really the Honeymoon Suite with hot tub we reserved?” The receptionist shrugged and said: “I don’t know, all rooms are similar.” You work here and don’t know the room names? Seriously? It became obvious: • They gave our booked suite to someone else, likely for a longer stay or higher price, • And tried to pass us off the simplest available room, hoping we wouldn’t notice. When we showed them photo proof from our booking vs what we were given — they just waved it off and said, “You booked a suite, and this is a suite.” Zero apology. No explanation. Just gaslighting and deflection. They also tried to charge €120 extra for breakfast even though it was selected in the booking. When we refused and showed our documents — they backed down. We refused to stay in the fake room. They never offered the correct one, and we moved out. If you’re planning a special occasion, don’t risk it here. They will resell your room for profit and hand you whatever’s left — then pretend it’s the same thing. Beautiful views can’t cover up dishonest management.

Here’s an updated review that includes the additional point: “I recently stayed at La Maltese Estate Hotel in Santorini, and it was a deeply disappointing experience. We booked expecting a luxurious stay, but it was far from it. We were promised a room with a hot tub, but despite repeated assurances, it was never made available. The breakfast was laughable, consisting of little more than a cold boiled egg each morning. Numerous facilities that were advertised simply didn’t exist, leaving us feeling misled. To make matters worse, the manager not only left the hotel but also deliberately refused to accommodate us, ignoring our calls and leaving us without support. This is not the level of service you’d expect from a supposedly high-end hotel. I would not recommend staying here to anyone.”

The hotel is very nice and in my opinion it has the best view of all Santorini. The personal is very nice. The breakfast could improve a bit, since it is a 4 star hotel. I would really recommend to stay in this hotel if you are looking for a nice view and quiet place.

The room was quite a bit older than it appeared in the photos but still beautiful and the view was out of this world! We didn’t expect a blow up soft tub but it was nice and we used it. We booked a room with wifi however did not have wifi in our room at all, the staff were nice and tried to fix it but the honeymoon suit is the furthest away and was a dead zone for data and wifi. I was a little bit disappointed in this staff due to the price but we made the best of it.

Most accommodations in Santorini deserve an automatic 5 stars naturally on the view alone! Truly one of the most magical places on Earth. The property itself is so great - high point in Imerovigli with a stunning view and spacious rooms - air conditioned and well maintained. Service could certainly improve - in terms of communication and follow up. We scheduled our car service through the hotel and they were late and difficult to communicate with. They also didn’t communicate before or after booking that the pool has limited hours which seems unusual.