Secrets Huatulco Resort and Spa

My wife and I have stayed here before and have always been very happy with the hotel. The beach, bars, and restaurants are delightful and the service excellent. You may have to wait in line for breakfast if you go at peak times, so it's best to go either before or after the busy period. Some of the furniture is looking a bit dated now, and one of our sliding wardrobe mirrors was badly tarnished, but this is a minor point. Overall, the common areas are well maintained and there are plenty of staff to help with whatever you need. We will certainly be back.

Room was always cleaned. Breakfast set up was good Swim up Bar busy but good Pool needs a lot of work, alit of loose or missing tile Was pursued by unlimited club sales mans until you took the invitation not good

Pools were huge and well maintained. Daily activities looked like fun. Our swim out room was large and we loved the swim out which we used all day long. The beach was a bit disappointing but the coastal scenery fantastic. Breakfast at Castaways was disappointing with eggs Benedict being hard as rocks. They did however have great steaks and excellent service. The Market cafe had tons of choices and overall was really good. Italian, French and Asian restaurants were all disappointing, bordering on bad. Market cafe is closed for dinner so 3 of the 4 other restaurants did not meet our expectations. For this reason we would not return.

For all the different meals and restaurants we went to something was always missing. They were always out of bacon, guacamole, French fries, French toast, etc. the pool would close at 8pm daily but the swim up bar closed at 6pm. Pool towels were only available from 7-5pm but pool closed at 8pm, which doesn’t make sense. No was willing to help, find a solution or even attempt to get anyone else to help.

The food was amazing either buffet or the restaurants, the staff very kind, bar tender amazing.

Staff were amazing, Great. Beach front location and all rooms have great views across the bay.

It was a pleasure staying at this resort and experiencing the holiday season with staff and new found friends. Clean safe resort with many different varieties of food options including a private wine dinner of your choice. Staff go above and beyond to make sure we were cared for during our stay. Great place to welcome the New Year

The service was just outstanding. Everyone was extremely professional and helpful. The food was delicious

Staff was amazing. Met a staff member named David, he was full of energy and made our stay amazing. Food was great, views were amazing. Everything was put together well. Highly recommend for a relaxing trip!