San Rafael River Adventure

Booked this place for a family get together, we were a total of 30 plus people. I booked the Container Cabin and 3 Glamping Tents. We will never go back to this place. First the place is not really senior citizen and disabled friendly. Their glamping tents are full of bugs and termites. The cabins are so far from the parking and then you have to carry all your luggages because the path to the cabin is not a cemented path. You can’t even pull your trolley’s on the path. It’s so hard to contact their reception areas. Their food is very expensive and very limited choices. Their floating restaurant charges 400 per head non-consumable. So if you eat at the floating restaurant you will be charged for the food you eat and 400 per pax. Also if you for someone who could help you carry your things they send you females. Not that the Ate’s can’t carry the heavy things but would be better if there were kuya’s who vould hep carry the heavy coolers. All in all it was not a fun experience. We were all tired from carrying our things back and forth to the parking.

I will never go back here. They will only assist you upon booking and after they get your payment, you need to call them multiple times if you have a request and they will change or send the confirmation when you are frustrated or asked for a supervisor. The place is good but it's not worthy if the service is not good. The food in the resto is also good. But the pools and the ATVs are need an improvement.