Flockner B&B

Not sure how best to rate this hotel. While the room was a great size and very clean, our experience here was quite odd. There is no real hotel "lobby," and they keep strange hours, with the front desk un-staffed at many times. When you come in the door, you're in a strange, dark hall with stairs that feels stark and unsettling. Additionally, although this property came up in a TripAdvisor search for hotels with air conditioning, there was none. However, the location seems great for families, with a park just steps away, and they were kind enough to watch our luggage for a few hours after checkout time. It was also nice that breakfast was included, and we found the selection to be sufficient. So, a mixed review to be sure, but mostly good.

Great staff Receptionist was extremely helpful and friendly. Helped with navigating public transit and always greeted us with a smile. Great breakfast and large comfortable room.

Absolutely wonderful stay great breakfast great location the only thing is the bed is really hard.

Great place to stay! Location was a little tricky to get to and parking was a little stressful but the staff were truly amazing and the heated bathroom floors were a bonus

I think most of my reviews are positive. I worked in the hospitality business and I understand the everyday problems… We arrived around 7 p.m. at the hotel and the reception desk was closed. No problem. We had an e-mail with a code to access the room key. However, we didn’t know where to park the car and we called the number the hotel provides for this situation. A young lady quickly recognized that we were Spaniards and began to speak in Spanish. Nice! We asked where to park… and the answer was she didn’t know. She worked in another location and she had picked up her boss's phone and she couldn’t help us. Politely we insist that it was our first time in Salzburg, we didn’t know the rules and we’d appreciate some help. She hung up!!! The worst customer service we received.

The hotel was in a great location and we could easily get anywhere we wanted to go from here. Breakfast was great and the staff at the facility were wonderful. I didn't love the building that the room was in - it seemed more like an apartment building and our room was down on the ground floor with window opening directly onto the street. I don't think I would want this room if I was a woman traveling alone.