Holiday Inn ST. Louis - Forest Park

設施稍微老舊 別的都還行

Let me start the review off with the staff. Every single staff member that i had any interaction with, was friendly, helpful and genuine. We were treated like family. I have 25 years in customer service and hospitality, and this staff is one of the best overall that i have ever seen. My wife and I stayed for 10 days, and we enjoyed it. We were impressed with the price.....we have stayed at many other hotels in st louis that were charging the same or more than forest park hotel, that were not even close to the level we found at forest park. Each room has a private balcony. Theyre nice large rooms. The beds are reasonably comfortable. The rooms are a little dated but they are kept clean and in good repair. The only things we found that were not good: there were numerous guests that were fighting all hours of the day and night, screaming, slamming doors, assaulting each other. And this would go on for HOURS. Now this isnt the fault of the hotel, but there was nothing done by management to get them to stop, because it continued throughout our stay. Overall a great location staff and stay for a reasonable price. We will definitely stay here again.

Rooms were not clean and had to switch 2 rooms. None of them were cleaned upon arival at 7pm. Ended up staying at a completely different hotel.

During my stay I was charged a 25$ fee that I never received back and then a complete stranger came into my room with an extra key and was not invited inside

No complaints here. The room was affordable, there was wifi, and we were able to get pizza delivered to the hotel for dinner. I'd probably stay there again.

New owners, very clean, beds great, only 1 trash can, no luggage rack, no hair dryer, no iron or board, missing knobs on drawers, tv excellent, no food available, free coffee in lobby was ok but very small paper cups with no lids and no insulation jackets - outstanding female clerk at checkin

Great value. I've stayed at this hotel a few times and they keep improving the experience. Lobby is clean and welcoming. Rooms are comfortable. Parking area is well lit.

I had to change room because TV are phone wasn't working but over all it was good Staff was very friendly and helpful

This property offered assistance for service animals and also very understanding I didn't know if they serve breakfast in the morning but the area that has serve breakfast was very convenient and the front desk people was conscientious of my feelings understanding well informed and understood a lot of stuff I appreciate everything they done for me and my family.