Links Lodge at the Dunes

Absolutely horrible experience, do not stay there. We had a malfunctioning AC in our room, leaving us without heating during a 5 degree night. There's no staff or security at the hotel during the night, so we were left on our own. Called security but were pretty much told to wait until morning. It completely ruined our holiday and got us both sick. The management refused to rectify the issue, offering a laughable discount for future stays. They ignored our subsequent messages and never got back to us. Says a lot about them. Stay away from this place. There's nothing luxury about it.

We were left without any form of heating for the night and were told to make do - it was 5 degrees at night. Tried calling their after hours line: took 4 calls to get through the first time, after some back and forth calls where they said to just make do in the 5 degree cold, we were told that they’ll try to contact hotel’s management, never called us back, never picked up again. We couldn’t sleep and couldn’t shower because of the cold and spent most of the night trying to reach someone with no luck. I read reviews at this point and found out that this is a recurring problem at the hotel. We packed up our bags and informed the golf club reception about the situation who obviously couldn’t help, we didn’t hear anything from the hotel and when we followed up they haven’t responded (also haven't responded to my partner). The absence of heating aside, the space was decent for a place to crash but definitely didn’t match its price point: The place could be cleaner, especially the balcony which was covered in a layer of dust and bird poo. The windows are very dirty ruining any view from the room you might have. WiFi was extremely poor, okay for documents but barely loads anything else. The breakfast incurred extra charges even though it was included in our booking. Amenities are lacking, coffee station not restocked, no robes or slippers etc, very overpriced minibar. You can’t reach anyone after sundown and finding an alternative place to stay in our case proved to be very difficult. Customer service based on my experience is extremely lacking.

I was so impressed with the quality of the accomodation and the comfort. We shared a two bedroom unit and it was great to have the lounge area to catch up and have coffee and drinks and the privacy of our own bathroom which is very modern and luxurious.We had 6 couples and stayed for 4 nights and were able to catch up for drinks before we went out in one of the lounge rooms. We also arranged a cook yourself BBQ one night at the golf function cntre and it was amazing. Very generous amount of meat and 3 salads between the 12 of us and there was a lot left over. We had breakfast included in our stay and we had that at the golf clubhouse which was very filling. PS we were not there for golf as most of the friends do not play golf but 4 of us played 9 holes one afternoon. Staff at clubhouse and lodge service were very friendly. My wife and I will definitely stay there next time we play golf in the Mornington.

Modern, clean & spacious. Large comfortable room with plenty of wardrobe space. Spacious, modern, clean bathroom with toiletries supplied. Very well stocked minibar. Rooms temperature control works very well. Large private balcony, overlooking golf greens. Would definitely recommend.

We stayed in the king suite at The Dunes and were not disappointed. The beautiful new rooms are clean and modern with everything you could need. Big spacious shower and a great sized room. The Mini bar is well stocked and well priced. Each room has its own carpark and entrance path to the rooms which in itself is appealing to look at. Sitting on the private balcony in the sun overlooking the golf course is stunning. Quiet location out of the hustle and bustle but still very close to everything. We will definitely be back and would recommend to friends and family looking to stay in the area. Jess and her reception staff were fantastic to deal with.

The rooms are very modern, clean and spacious. The balcony is perfect for enjoying the view and the serenity. Large size shower. Well stocked mini bar with very reasonable prices and local products. Very comfy bed. Close to all The main attractions but also felt like we were in our own little world on top of the dunes. We will definitely be back!