a&o Rotterdam City

Great location, First time @ a&o, it was a great trip

receptionist was rude. initially she assigned me a room on 3rd floor, i went up to the room and there was literally someone sleeping on the bed. so i went to front desk again to ask for another room. she sighed in disbelief like i'm a dumb person. she questioned me and was generally rude (sighing, not even saying sorry for the mistake, and not nice). she just silently did some admin work and give me a new card without saying a single thing. room and toilet was ok but a bit ghetto, the lobby of the hostel seemed promising but in reality, the hallways of the room seemed suspicious and unsafe. there were people just hanging around there, sitting in the staircase (in a suspicious way, not a cool socializing way). walls are super super thin, we could hear parents scolding their kids and the kids screaming and crying. i wouldn't recommend this place considering their high price.

Dirty place. Some of the stuff were nice but some were rude and not professional at all. When I was checking out I was asking for the reception help and he was not polite, well he helped checking me out but he wasn’t nice at all. I didn’t feel safe at that place at all feels and look creepy.

Can be better in the future if you guys invest more time to teach a good workers!

Basic hotel room but clean and in great location. Staff were very helpful.

Great place close to bus station but at the time I arrived many of the local food options were closed or very expensive, that’s not the venues fault lol