a&o Rotterdam City

receptionist was rude. initially she assigned me a room on 3rd floor, i went up to the room and there was literally someone sleeping on the bed. so i went to front desk again to ask for another room. she sighed in disbelief like i'm a dumb person. she questioned me and was generally rude (sighing, not even saying sorry for the mistake, and not nice). she just silently did some admin work and give me a new card without saying a single thing. room and toilet was ok but a bit ghetto, the lobby of the hostel seemed promising but in reality, the hallways of the room seemed suspicious and unsafe. there were people just hanging around there, sitting in the staircase (in a suspicious way, not a cool socializing way). walls are super super thin, we could hear parents scolding their kids and the kids screaming and crying. i wouldn't recommend this place considering their high price.

The check in staff were very helpful, allowing us to check in a few hours early for free! The staff were very helpful, despite their app not working for ordering food from the bar. The room was a good size, very clean and a lovely shower/bath. Highly recommend the hotel!

Average stay, not much amenities. No charging points on bed.

Basic hotel room but clean and in great location. Staff were very helpful.

Nice staff! I was really contemp that bathroom was in my room not in outside:)!!!!!

Zero privacy and kitchen facility. Even for free I rather would choose to sleep under a bridge. Not my place.