Ulasan Arawa Park Hotel, Independent Collection by Evt, an EVT Hotel
Arawa Park Hotel, Independent Collection by Evt, an EVT Hotel
272 Fenton Street, Glenholme, Rotorua, Bay of Plenty, 3040, New ZealandLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4/5
Luar Biasa
84 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.3
Fasilitas3.8
Layanan3.8
Kebersihan4.1
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Semua ulasan(84)
Ulasan positif(75)
Ulasan dengan foto/video(19)
Kamar sangat bagus(26)
Pengalaman menginap terbaik!(25)
Kamar luas(21)
Lokasi strategis(17)
Staf ramah(14)
Kasur sangat nyaman(9)
Buruk(9)
Pengguna Anonim
Kamar Superior Twin
Menginap di Jan 2025
Keluarga
1 ulasan
2.5/5
Diposting pada 25 Feb 2025
Wasn’t a pleasant experience. Poor service and very dirty overall. Bath had mold all over. Ac wasn’t working.
Terjemahkan
Tanggapan dari Properti: I’m really sorry to hear about your experience—it certainly doesn’t sound like the stay we aim to provide. We deeply apologize for the cleanliness issues, including the mold in the bathroom, and for the AC not working properly. This is not the standard we expect. Your feedback is important, and we will address these concerns with our team to ensure improvements are made. Thank you for sharing, and we hope to have the opportunity to offer you a better experience in the future.
AnnM.
Kamar Superior Twin
Menginap di Des 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 14 Jan 2025
I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery.
The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay.
The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in.
I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful.
One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests.
Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.
Terjemahkan
Tanggapan dari Properti: Thank you so much for taking the time to share your feedback about your recent stay at Arawa Park Hotel. We’re delighted to hear that you enjoyed the spacious room, the beautiful location, and the friendly service provided by our team. It's also great to know that our security measures and laundry facilities were appreciated.We truly value your suggestions regarding the adaptors and clearer communication about our amenities. We’ll look into how we can better inform guests about these services, and we will definitely consider adding adaptors or universal outlets to improve convenience for future stays.Thank you once again for your thoughtful comments. We hope to welcome you back to Arawa Park Hotel on your next visit to Rotorua!
AJL Family
Kamar Superior Twin
Menginap di Nov 2024
Keluarga
17 ulasan
5.0/5
Fantastis
Diposting pada 22 Des 2024
We booked it at the last minutes. The hotel location is very good with a big car park. We will definitely stay again.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're thrilled to hear that you had a positive experience, especially with the location and the ample parking. We're so glad you enjoyed your stay and would love to welcome you back in the future!
KarlaL
Deluxe Twin Room
Menginap di Nov 2024
Keluarga
3 ulasan
4.2/5
Luar Biasa
Diposting pada 19 Des 2024
The room is spacious and our little one loved it as he can run and play inside. Cot is free for 2yrs and below. Will recommend this hotel especially for families with kids.
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful feedback! We're thrilled to hear that you and your little one enjoyed the spacious room and had a great time. It’s fantastic that the space allowed your child to run and play comfortably.We’re also glad to know that the complimentary cot for children under 2 was helpful. Your recommendation means a lot to us, especially for families traveling with kids.We look forward to welcoming you and your family again in the future!
Tamu
King Suite
Menginap di Feb 2025
Pasangan
3 ulasan
2.2/5
Diposting pada 3 Mar 2025
Came over for wifes 55th birthday. Have stayed here lots in the past. We like the big rooms and balcony. Place is getting tired, needs a renovation. We asked for high floor and got level one. Reception didn't see the note. Room service trays left in corridor for 3 days. Should have been a nicer stay. They do absolutely nothing for birthdays!
Terjemahkan
Tamu
Kamar Superior Twin
Menginap di Jan 2025
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 21 Feb 2025
Stayed here for a two day staycation away from Auckland. This hotel was formally Rydges Rotorua. The premises was a little bit dated but otherwise very comfortable and satisfactory. From check in to check out the staff were fantastic. My room was serviced on my second day of the stay which was very much appreciated. I had dinner in the restaurant on the first night of my stay and that was also fantastic. And also a couple of beverages at the bar. I was also upgraded into a room that had a spa bath and a view of the Rotorua racecourse. I would highly recommend this hotel 
Terjemahkan
Tanggapan dari Properti: Thank you so much for your detailed and kind review! We're thrilled that you had a great staycation with us and that you enjoyed your upgraded room with the spa bath and racecourse view. It's fantastic to hear that our staff made your experience even better, and that you had a great time at both the restaurant and bar. We truly appreciate your recommendation and hope to welcome you back for another wonderful stay in the future!
PauAlegria
Kamar Superior Twin
Menginap di Jan 2025
Keluarga
9 ulasan
4.0/5
Luar Biasa
Diposting pada 17 Feb 2025
the hotel was very nice, unfortunately very smelly too but that is because it is Rotorua and it smells everywhere.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're happy to hear that you enjoyed the hotel overall. We understand that Rotorua's unique geothermal activity can sometimes lead to the distinctive smell in the area. We appreciate your understanding, and we hope it didn’t take away too much from your stay. We’d love to welcome you back for another visit!
Tamu
Kamar Twin Superior yang Dapat Diakses
Menginap di Jan 2025
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 2 Feb 2025
Great time had there. Staff are helpful and friendly. Breakfast was great.
Only thing I didn’t really appreciate was, we didn’t have a kitchen sink in our room which we were a bit confused about. Had to fill up the kettle from the bathroom sink. That’s ok, but if I had known previously from the booking, I would have asked for a room with a sink.
Otherwise very satisfactory😁
Terjemahkan
Tanggapan dari Properti: Thank you for your kind feedback! We're so glad to hear that you had a great time with us and enjoyed the helpful and friendly staff as well as the breakfast. We apologize for the confusion regarding the lack of a kitchen sink in your room, and we completely understand how that could be inconvenient. We appreciate you bringing this up, and we'll make sure to highlight this detail for future guests so they can request a room with a sink if needed. Thank you again for your understanding, and we're happy to know that overall, your stay was satisfactory! We hope to welcome you back soon! 😊
Tamu
Kamar Superior Twin
Menginap di Des 2024
Keluarga
1 ulasan
3.2/5
Diposting pada 28 Jan 2025
The size of the room is big, but the bathroom is a bit old and needs to be updated, and there are lights that are not working, but so far, our stay was good.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're glad to hear that you enjoyed the spacious room and that your stay was good overall. However, we apologize for the issues with the bathroom and the non-working lights. We will definitely look into updating the bathroom and addressing the lighting issue to ensure a more comfortable experience for our guests. We appreciate you bringing this to our attention and hope to welcome you again soon.Kind regards, Arawa Park Hotel
Tamu
Lantai Dasar Deluxe Twin
Menginap di Des 2024
Keluarga
30 ulasan
5.0/5
Fantastis
Diposting pada 4 Feb 2025
good location and easy access to all attractions and. Room is quite big and bed is big as well. Recommend to all!!!
Terjemahkan
Tanggapan dari Properti: Thank you for the fantastic review! We're so glad to hear that you enjoyed the location and found it convenient for exploring the attractions. It's great to know that the room and bed size were to your liking. We really appreciate your recommendation and hope to welcome you back again soon!
Tamu
Kamar Superior Twin
Menginap di Des 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 23 Jan 2025
We had a wonderful stay at this hotel! The staff were friendly and accommodating, the room was clean and comfortable, and the amenities were great. The location was convenient, making it easy to explore the area. Overall, a fantastic experience—I’d definitely stay here again!
Terjemahkan
Tanggapan dari Properti: Thank you for your kind feedback! We're thrilled to hear that you had a wonderful stay and enjoyed the friendly service, clean and comfortable room, and convenient location. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic experience!
Tamu
Kamar Superior Twin
Menginap di Des 2024
Sendiri
4 ulasan
2.5/5
Diposting pada 11 Jan 2025
Hotel is old, very old. Shower curtain stank and they didnt have a new one to change to. The apt faces the parking lot and dumpster. Early morning trash pick up made it difficult to sleep in and was very noisy.
Most of the staff were nice but one woman staff was very unprofessional and rude.
Walk to center is about 20 mins.
Idk, everything seemed pricey so probably ok if you trying to save. Not that its a cheap hotel but comparatively it was cheaper.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your feedback. We're sorry to hear that your stay at Arawa Park Hotel didn't meet your expectations. We truly appreciate your comments, as they help us identify areas where we can improve. We apologize for the condition of the shower curtain and the noise from the trash pick-up, which certainly shouldn’t have affected your rest. We will address these issues with our team to ensure that we maintain a high standard of cleanliness and minimize any disturbances for guests. We're also sorry to hear about your experience with one of our staff members and will be reviewing this matter to ensure all guests receive the professional and friendly service they deserve. Thank you for mentioning the walk to the center, and we’re glad to hear that you found our rates more affordable. We hope you’ll consider giving us another chance in the future, and we’ll work hard to provide a more enjoyable stay.
Rahera Davies
Kamar Twin Superior yang Dapat Diakses
Menginap di Des 2024
Pasangan
1 ulasan
4.2/5
Luar Biasa
Diposting pada 25 Jan 2025
Nice clean room easy to find, good service at front desk ordered room service meal was delicious
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're happy to hear that you found the room clean and easy to find, and that you enjoyed the service at the front desk and your delicious room service meal. We appreciate your kind words and hope to welcome you back soon!
Pengguna Anonim
Kamar Superior Twin
Menginap di Des 2024
Keluarga
1 ulasan
3.5/5
Diposting pada 26 Jan 2025
It's too old , the air conditioner is not working. The breakfast has not much option.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback. We apologize for the issues you encountered during your stay. We are sorry to hear that the air conditioner was not working and that you found the breakfast options limited. These concerns will be addressed with our team to improve the comfort and variety for our guests. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future.Kind regards, Arawa Park Hotel
Tamu
Deluxe Twin Room
Menginap di Des 2024
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 3 Jan 2025
Affordable and a great stay! Big rooms for families - great location and very helpful staff.
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel affordable and enjoyed your stay. It’s great to know that the spacious rooms and our helpful staff made a positive impact on your experience. We’re also glad that our location worked well for you and your family.We look forward to welcoming you back for another great stay in the future!Kind regards, Arawa Park Hotel